Bin surveys - Wales

Basia Cummings made this Freedom of Information request to Torfaen Council as part of a batch sent to 22 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Torfaen Council,

I would like to know whether the Authority has carried out any form of bin survey over the past five years.

Can the Authority provide the number of bin surveys it has conducted in each calendar year since 2014?
If applicable, can the Authority also provide the number of households subject to bin surveys in the same period?

For clarity, a bin survey is used to identify the types of rubbish being thrown away by households or which bins are being used, or both.

:: I would like to receive data in an Excel file format.
:: I would appreciate the Authority providing any assistance to me regarding my request, if appropriate and as per relevant legislation.

Yours faithfully,

Basia Cummings

TCBC - Call Torfaen, Torfaen Council

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'

show quoted sections

YMWADIAD: Mae'r wybodaeth sy'n gynwysedig yn yr e-bost yma a) yn eiddo i
Gyngor Bwrdeistref Sirol Torfaen; a b) yn gyfrinachol. Fe'i bwriedir ar
gyfer y derbynnydd yn unig. Os nad chi yw’r sawl y cyfeiriwyd hi ato, ni
ddylech ddadlennu, copïo na dosbarthu'r wybodaeth neu ei defnyddio i
weithredu. Os derbyniwch yr e-bost yma fel camgymeriad, gadewch i ni wybod
ar unwaith drwy ffonio ++44 (0) 1495 766366, a danfonwch yr e-bost yn ol
gydag unrhyw atodiadau. RHYBUDD: Gwnewch yn siwr bod gennych ddiogelwch
feirws digonol cyn agor neu ddatgysylltu unrhyw ddogfen sydd yn atodiad
i'r e-bost hwn. Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg a Saesneg.
Cewch ateb Cymraeg i bob gohebiaeth yn Gymraeg ac ni fydd yn arwain i
unrhyw oedi. Mae data personol sy'n cael ei brosesu gan y cyngor yn cael
ei wneud yn unol â'r gofynion sydd arnom ni o dan y Rheoliad Diogelu Data
Cyffredinol (RhDDC) (UE) 2016/679. Am fwy o wybodaeth ar sut yr ydym yn
gwneud hyn gwelwch ein Hysbysiad Preifatrwydd

References

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TCBC - FOI, Torfaen Council

Dear Basia Cummings

 

Thank you for your email dated 26 March 2019 requesting information under
the Freedom of Information Act 2000. I have logged your email and will
deal with your request in order that we can respond to you within the
statutory deadline of 20 working days.

 

I will contact you further as soon as the relevant information is
available.

 

This correspondence is available in large print, Braille or Welsh. Please
contact us for further details or if we can help in any way.

 

Yours sincerely

 

 

Dominique Redman

Senior Business Support Officer (Complaints/FOI) / Uwch Swyddog Cymorth
Busnes (Cwynion/Rhyddid Gwybodaeth)

Strategic Services/Gwasanaethau Strategol

Torfaen County Borough Council/Cyngor Bwrdeistref Sirol Torfaen

Email/Ebost: [1][email address]

Phone/Ffôn: 01495 766294 (Internal 6294)

Fax/Ffacs: 01495 742791 (Internal 2791)

 

'

show quoted sections

YMWADIAD: Mae'r wybodaeth sy'n gynwysedig yn yr e-bost yma a) yn eiddo i
Gyngor Bwrdeistref Sirol Torfaen; a b) yn gyfrinachol. Fe'i bwriedir ar
gyfer y derbynnydd yn unig. Os nad chi yw’r sawl y cyfeiriwyd hi ato, ni
ddylech ddadlennu, copïo na dosbarthu'r wybodaeth neu ei defnyddio i
weithredu. Os derbyniwch yr e-bost yma fel camgymeriad, gadewch i ni wybod
ar unwaith drwy ffonio ++44 (0) 1495 766366, a danfonwch yr e-bost yn ol
gydag unrhyw atodiadau. RHYBUDD: Gwnewch yn siwr bod gennych ddiogelwch
feirws digonol cyn agor neu ddatgysylltu unrhyw ddogfen sydd yn atodiad
i'r e-bost hwn. Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg a Saesneg.
Cewch ateb Cymraeg i bob gohebiaeth yn Gymraeg ac ni fydd yn arwain i
unrhyw oedi. Mae data personol sy'n cael ei brosesu gan y cyngor yn cael
ei wneud yn unol â'r gofynion sydd arnom ni o dan y Rheoliad Diogelu Data
Cyffredinol (RhDDC) (UE) 2016/679. Am fwy o wybodaeth ar sut yr ydym yn
gwneud hyn gwelwch ein Hysbysiad Preifatrwydd

References

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1. mailto:[email address]

TCBC - FOI, Torfaen Council

2 Attachments

Dear Basia Cummings

 

Further to your e-mail below, requesting information under the Freedom of
Information Act 2000, I am now in a position to respond.

 

You asked:

 

I would like to know whether the Authority has carried out any form of bin
survey over the past five years. Can the Authority provide the number of
bin surveys it has conducted in each calendar year since 2014? If
applicable, can the Authority also provide the number of households
subject to bin surveys in the same period? For clarity, a bin survey is
used to identify the types of rubbish being thrown away by households or
which bins are being used, or both.

 

There have been 2 waste compositional analysis surveys undertaken since
2014 in Torfaen.

 

2015

The Welsh Government in partnership with WRAP undertook a waste
compositional analysis of the content of bins in 2015. This was part of a
national survey that they were undertaking to understand what was being
thrown away in the black bins.

 

In Torfaen a summer monitoring survey (208 households) and a winter survey
(198 households) was undertaken. All households were contacted before the
survey so that they could opt out if they didn’t wish to participate.

 

I have attached the excel spreadsheet of the findings of the survey.

 

The national survey findings can be found at the following link:-

[1]http://www.wrapcymru.org.uk/sites/files/...

 

2018

Torfaen in partnership with WRAP undertook a further waste compositional
analysis of the content of bins in 2018. This was to update the 2015
survey data following service changes.

250 households were surveyed in October/November 2018, and as in 2015, all
households were contacted before the survey so that they could opt out if
they didn’t wish to participate.

 

I have attached the excel spreadsheet of the findings of the survey.

 

Information supplied in response to any Freedom of Information Act request
may be subject to copyright. A single copy of information supplied under
the Freedom of Information Act may only be used for personal,
non-commercial research or study, unless stated otherwise. It must not be
passed to others, copied or re-published in whole or in part without
permission from the copyright holder. Any copyright statement that forms
part of or in any way refers to the information provided must not be
altered or removed.

 

If you have any queries about this email or are unhappy about the service
you have received in relation to your request and wish to make a complaint
or request a review, please do not hesitate to contact me in writing.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
Information Commissioner’s Office (Wales) cannot make a decision unless
you have exhausted the complaints procedure provided by this Council. The
Information Commissioner can be contacted at: The Information
Commissioner’s Office (Wales), 2nd Floor, Churchill House, Churchill Way,
Cardiff, CF10 2HH. Telephone 016 2554 5297 or Fax 029 2067 8399 or e-mail
[2][email address].

 

Yours sincerely

 

 

 

Dominique Redman

Senior Business Support Officer (Complaints/FOI) / Uwch Swyddog Cymorth
Busnes (Cwynion/Rhyddid Gwybodaeth)

Strategic Services/Gwasanaethau Strategol

Torfaen County Borough Council/Cyngor Bwrdeistref Sirol Torfaen

Email/Ebost: [3][email address]

Phone/Ffôn: 01495 766294 (Internal 6294)

Fax/Ffacs: 01495 742791 (Internal 2791)

 

From: [email address] [mailto:[email address]]
Sent: 26 March 2019 15:04
To: TCBC - FOI <[email address]>
Subject: Torfaen County Borough Council - A new Customer Contact service
request has been submitted - 3489500

 

Help us improve our services by providing feedback using the form
below.

[4]How did we do?

 

[5]Feedback | [6]News | [7]About Us
Hello FOI team,

This email has been sent to you from Torfaen County Borough Council
by one of your customers. They have reported the incident and
captured all the details in an aid to help you resolve the issue
quickly:

SERVICE REQUEST #      3489500

CATEGORY    Customer Contact

Contact Details

Name
Mobile Phone 1234567890
Home Phone -
Email Address [8][email address]

Information

Type of contact
Email
Title of email
Freedom of Information request - Bin surveys - Wales
Customer email
Dear Torfaen Council, I would like to know whether the Authority
has carried out any form of bin survey over the past five years.
Can the Authority provide the number of bin surveys it has
conducted in each calendar year since 2014? If applicable, can the
Authority also provide the number of households subject to bin
surveys in the same period? For clarity, a bin survey is used to
identify the types of rubbish being thrown away by households or
which bins are being used, or both. :: I would like to receive
  data in an Excel file format. :: I would appreciate the Authority
providing any assistance to me regarding my request, if
appropriate and as per relevant legislation. Yours faithfully,
Basia Cummings
What action has been taken?
Referred to another department
Which department has the email been referred to?
Freedom Of Information ([9][email address])
Date email was received
26-03-2019
Customer Name
Basia Cummings
Customer Email Address
[10][FOI #564388 email]

Thanks for contacting Torfaen Council. An officer from Call Torfaen
will now manage your request.  We will only contact you if we need
any further information, but you can follow progress of your request
in the app’s My Reports section or [11]your customer portal.

Best wishes

Call Torfaen

Torfaen County Borough Council

 

Due to the new General Data Protection Regulations (GDPR), we have
made some changes to our privacy policy. You can view the details
here:  [12]Torfaen Council Privacy Notice

'

show quoted sections

YMWADIAD: Mae'r wybodaeth sy'n gynwysedig yn yr e-bost yma a) yn eiddo i
Gyngor Bwrdeistref Sirol Torfaen; a b) yn gyfrinachol. Fe'i bwriedir ar
gyfer y derbynnydd yn unig. Os nad chi yw’r sawl y cyfeiriwyd hi ato, ni
ddylech ddadlennu, copïo na dosbarthu'r wybodaeth neu ei defnyddio i
weithredu. Os derbyniwch yr e-bost yma fel camgymeriad, gadewch i ni wybod
ar unwaith drwy ffonio ++44 (0) 1495 766366, a danfonwch yr e-bost yn ol
gydag unrhyw atodiadau. RHYBUDD: Gwnewch yn siwr bod gennych ddiogelwch
feirws digonol cyn agor neu ddatgysylltu unrhyw ddogfen sydd yn atodiad
i'r e-bost hwn. Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg a Saesneg.
Cewch ateb Cymraeg i bob gohebiaeth yn Gymraeg ac ni fydd yn arwain i
unrhyw oedi. Mae data personol sy'n cael ei brosesu gan y cyngor yn cael
ei wneud yn unol â'r gofynion sydd arnom ni o dan y Rheoliad Diogelu Data
Cyffredinol (RhDDC) (UE) 2016/679. Am fwy o wybodaeth ar sut yr ydym yn
gwneud hyn gwelwch ein Hysbysiad Preifatrwydd

'**********************************************************************
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Privacy Notice
**********************************************************************
YMWADIAD: Mae'r wybodaeth sy'n gynwysedig yn yr e-bost yma a) yn eiddo i
Gyngor Bwrdeistref Sirol Torfaen; a b) yn gyfrinachol. Fe'i bwriedir ar
gyfer y derbynnydd yn unig. Os nad chi yw’r sawl y cyfeiriwyd hi ato, ni
ddylech ddadlennu, copïo na dosbarthu'r wybodaeth neu ei defnyddio i
weithredu. Os derbyniwch yr e-bost yma fel camgymeriad, gadewch i ni wybod
ar unwaith drwy ffonio ++44 (0) 1495 766366, a danfonwch yr e-bost yn ol
gydag unrhyw atodiadau. RHYBUDD: Gwnewch yn siwr bod gennych ddiogelwch
feirws digonol cyn agor neu ddatgysylltu unrhyw ddogfen sydd yn atodiad
i'r e-bost hwn. Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg a Saesneg.
Cewch ateb Cymraeg i bob gohebiaeth yn Gymraeg ac ni fydd yn arwain i
unrhyw oedi. Mae data personol sy'n cael ei brosesu gan y cyngor yn cael
ei wneud yn unol â'r gofynion sydd arnom ni o dan y Rheoliad Diogelu Data
Cyffredinol (RhDDC) (UE) 2016/679. Am fwy o wybodaeth ar sut yr ydym yn
gwneud hyn gwelwch ein Hysbysiad Preifatrwydd

References

Visible links
1. http://www.wrapcymru.org.uk/sites/files/...
2. mailto:[email address]
3. mailto:[email address]
4. https://iweb.itouchvision.com/portal/f?p...
5. https://iweb.itouchvision.com/portal/f?p...
6. http://www.torfaen.gov.uk/en/News/News-A...
7. http://www.torfaen.gov.uk/
8. mailto:[email address]
9. mailto:[email address]
10. mailto:[FOI #564388 email]
11. http://www.torfaen.mycouncilservices.com/
12. https://www.torfaen.gov.uk/en/AboutTheCo...