Bin surveys

The request was successful.

Dear Woking Borough Council,

I would like to know whether the Authority has carried out any form of bin survey over the past five years.

Can the Authority provide the number of bin surveys it has conducted in each calendar year since 2014?
If applicable, can the Authority also provide the number of households subject to bin surveys in the same period?

For clarity, a bin survey is used to identify the types of rubbish being thrown away by households or which bins are being used, or both.

:: I would like to receive data in an Excel file format.
:: I would appreciate the Authority providing any assistance to me regarding my request, if appropriate and as per relevant legislation.

Yours faithfully,

Basia Cummings

Comments, Woking Borough Council

Thank you for your email.

E-mails will be replied to as soon as possible but within a maximum of 14 days of their receipt. If a reply cannot be sent within this timescale, an e-mail will be sent specifying a target date for the response.

Use of your personal data

In order to respond to your enquiry, we (Woking Borough Council) are collecting your personal data. Unless the law allows us to do so, we will not use the personal data you are providing for any other purpose.

In order to respond to your enquiry, you personal data might be shared with:

- Neighbouring local authorities or Surrey County Council

- Freedom Leisure, if your enquiry is about local leisure services

- New Vision Homes, if your enquiry is about Council owned housing

- Serco, if your enquiry is about parks and ground maintenance

- Thameswey Group, if your enquiry concerns the housing and energy services they provide on the Council's behalf

- Skanska Facilities Management, if your enquiry is about Council-owned property

- The emergency services, if required

We will hold your personal data for no longer than 7 years after our last contact with you. You can contact us to ask us to access or to rectify the personal data we have about you or to object to the processing of it.

More information on how we collect and use your personal data and the control you have over it is available on our website:

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Kind regards,

Customer Services
_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​___________________________
Woking Borough Council, Civic Office, Gloucester Square, Woking, Surrey GU21 6YL
Phone: 01483 755855 | Fax: 01483 768746 | Web: www.woking.gov.uk
_____________________________________________________________________________
Woking Borough Council, Civic Office, Gloucester Square, Woking, Surrey GU21 6YL
Phone: 01483 755855 | Fax: 01483 768746 | Web: www.woking.gov.uk<o%20>

https://cas.ad.woking.gov.uk/owa/[email address]/redir.aspx?C=oogCPj7kTki8TvhSrN0j1KWgMD0u0dAItF-89crk_Yn9VSV9Mp4hT8t31EDxryDybjZaw_EhpoQ.&URL=http%3a%2f%2ftwitter.com%2fwokingcouncil

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Comments, Woking Borough Council

Good Morning,

Thank you for your email. I can confirm your request for information has been forwarded to the FOI team who will reply to you direct.

Regards

Customer Services

______________________________________________
Woking Borough Council, Civic Offices, Gloucester Square, Woking, Surrey, GU21 6YL
Phone: 01483 755855 | Fax: 01483 768746 | Web: www.woking.gov.uk

________________________________________
From: Basia Cummings [[FOI #552741 email]]
Sent: 15 February 2019 09:35
To: Comments
Subject: Freedom of Information request - Bin surveys

Dear Woking Borough Council,

I would like to know whether the Authority has carried out any form of bin survey over the past five years.

Can the Authority provide the number of bin surveys it has conducted in each calendar year since 2014?
If applicable, can the Authority also provide the number of households subject to bin surveys in the same period?

For clarity, a bin survey is used to identify the types of rubbish being thrown away by households or which bins are being used, or both.

:: I would like to receive data in an Excel file format.
:: I would appreciate the Authority providing any assistance to me regarding my request, if appropriate and as per relevant legislation.

Yours faithfully,

Basia Cummings

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It may contain sensitive material and be marked as CONFIDENTIAL and accordingly must not be disclosed to anyone other than the named addressee, unless authorisation is granted by the sender.
If you are not the named addressee (or authorised to receive it for the addressee), you may not copy, use or disclose it to anyone else.
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Woking Borough Council

Dear Sir/Madam,

Freedom of Information Act 2000 - Information Request.

Reference: (2578-12420144)
Subject: Bin surveys

Thank you for your request for information under the Freedom of
Information Act 2000. Your request was received on 15/02/2019 and we are
dealing with it under the terms of the Act.

You will receive the information requested within 20 working days unless
the Council does not hold the information or there is a reason for it to
be withheld. We will write to you in any event.

In the meantime, if you have any questions please do not hesitate to
contact the Democratic Services Team at Woking Borough Council.

Democratic Services (FOI Request).
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.
[1]Email: [email address]
Tel: 01483 755855

Yours faithfully,

Woking Borough Council,
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.

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Use of your personal data

In order to process your Freedom of Information request, we (Woking
Borough Council) need to collect your personal data. If you choose not to
provide your personal data we may not be able to process your request. We
will not use the personal data you give us for any other purposes unless
the law allows us to do so.

In order to respond to your request, we might share your personal data
with:

* New Vision Homes, if your request concerns Council-owned housing
* Freedom Leisure, if your request concerns leisure services in the
Borough
* Serco, if your request concerns parks and ground maintenance in the
Borough
* Skanska Facilities Management, if your request concerns Council
buildings
* Thameswey Group, if your request concerns the housing and energy
services they provide on the Council’s behalf

We will not share your personal data with any organisations unless the law
allows us to do so.

We will hold your personal data for no longer than 13 years after our last
contact with you. You can ask us to access or to rectify the personal data
we have about you by contacting us. You can also object to the processing
of your personal data.

More information on how we collect and use your personal data and the
control you have over it is available on our website:

[2]Data Protection

You can also find out more by contacting our Data Protection Officer:

[3]Data Protection Officer

01483 755855

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This transmission is intended for the named addressee only. It may contain
sensitive material and be marked as CONFIDENTIAL and accordingly must not
be disclosed to anyone other than the named addressee, unless
authorisation is granted by the sender. If you are not the named addressee
(or authorised to receive it for the addressee), you may not copy, use or
disclose it to anyone else. If you have received this transmission in
error, please notify the sender immediately. All Public Services
Network(PSN) traffic may be subject to recording and/or monitoring in
accordance with relevant legislation.
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References

Visible links
1. mailto:[email address]
2. http://woking.gov.uk/dataprotection
3. mailto:[email address]

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Woking Borough Council

1 Attachment

Dear Sir/Madam,

Freedom of Information Act 2000 - Information Request.
Our Reference (2578-12420144).

Further to your request for information dated 15/02/2019, I can confirm that your request has been dealt with as a formal request for information under the Freedom of Information Act 2000.

You requested;
FOI Request Subject `Bin surveys`.
FOI Request Details;
I would like to know whether the Authority has carried out any form of bin survey over the past five years.

Can the Authority provide the number of bin surveys it has conducted in each calendar year since 2014?
If applicable, can the Authority also provide the number of households subject to bin surveys in the same period?

For clarity, a bin survey is used to identify the types of rubbish being thrown away by households or which bins are being used, or both.

:: I would like to receive data in an Excel file format.
:: I would appreciate the Authority providing any assistance to me regarding my request, if appropriate and as per relevant legislation.
.

I confirm that the Council holds information which meets the description contained in your request and the information requested is set out in the attached.

I hope that you are satisfied with the way in which your request for information has been dealt with. If not, the Council has decided that any complaint regarding requests for information that cannot be dealt with satisfactorily on an informal basis should be dealt with in accordance with its established complaints procedure.

Complaints.
Woking Borough Council,
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.
Email: [email address]

Details of the Council's complaints procedure may be found at:
http://www.woking.gov.uk/council/about/c...

Alternatively, I can forward you a paper copy of a leaflet giving details. I am also happy to discuss any queries that you may have regarding how we have dealt with your request for information. In addition, you may apply to the Information Commissioner for a decision whether your request for information has been dealt with in accordance with the requirements of the Act (although I understand that the Information Commissioner may decline to become involved if you have not first exhausted the Council's complaints procedure).

The Information Commissioner may be contacted at:
Information Commissioner's Office.
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.
Tel: 08456 306060 or 01625 545745
Email: [email address]
Website: www.ico.org.uk

Yours faithfully,

Hanna Taylor.
Democratic Services Officer,
Woking Borough Council,
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.
[email address]

**********************************************************************
This transmission is intended for the named addressee only.
It may contain sensitive material and be marked as CONFIDENTIAL and accordingly must not be disclosed to anyone other than the named addressee, unless authorisation is granted by the sender.
If you are not the named addressee (or authorised to receive it for the addressee), you may not copy, use or disclose it to anyone else.
If you have received this transmission in error, please notify the sender
immediately. All Public Services Network(PSN) traffic may be subject to recording
and/or monitoring in accordance with relevant legislation.
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