Big Red Book / TfL staff guide to tickets.

I Madder made this Freedom of Information request to Transport for London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Transport for London,

NOT PROTECTIVELY MARKED

Dear Transport for London,

I wish to request the following information under the terms of the
Freedom of Information Act 2000 'The Act'.

In order to assist you with this request, I am outlining my query
as specifically as possible. As you will understand, this may not
be a definitive list of relevant information.

You should also be aware that it is a requirement of the act to
respond within 20 working days.

You maybe aware that S16 of the act provides a duty on yourselves
to assist
requesters.

1: Please provide a PDF copy of the Latest Edition of the Big Red Bus.
1.1: Please explain any abbreviations used in the book if not obvious to an ordinary member of the public.
2: Please provide an updated copy of the "Staff guide to fares and ticketing" for 2015 (you released a similar 2012 version in FOI-1320-1112) and this is what I am after.
3: Who is entitled to PTAC cards?
3.1: I also understand that PTACs are given to Govia Thameslink Railway staff, what are the terms and conditions relating to these cards.
4: Please provide readable copies of all designs and variations of ALL oyster cards ever issued. Eg all promotional designs, all staff variations (including director white cards), all engineer variations, all gate permits, all olympic variations, child variations, train company variations, etc.

Yours faithfully,

I Madder

FOI, Transport for London

Dear I Madder

 

TfL Ref: 0811-1516

 

Thank you for your email received by Transport for London (TfL) on 3
August 2015.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and TfL’s information access policy. 

 

A response will be provided to you by 2 September 2015. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

 

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FOI, Transport for London

1 Attachment

Dear I Madder

 

TfL Ref: 0811-1516

 

Thank you for your email received by us on 3 August 2015.

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy. 

 

Because we are in the process of finalising our request, we have not been
able to resolve your request within the statutory 20 working days.

 

We intend to provide you with a full response as soon as possible. Please
accept my apologies for this delay.

 

In the meantime, if you have any queries relating to your request, please
do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

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FOI, Transport for London

4 Attachments

Dear I Madder

 

TfL Ref: 0811-1516

 

Thank you for your email received by us on 3 August 2015 asking for
information about staff guides and fares.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm that we hold the information you require. Please accept my
apologies for the delay in responding. You asked for:

 

1: Please provide a PDF copy of the Latest Edition of the Big Red Bus.

 

1.1: Please explain any abbreviations used in the book if not obvious to
an ordinary member of the public.

 

2: Please provide an updated copy of the "Staff guide to fares and
ticketing" for 2015 (you released a similar 2012 version in FOI-1320-1112)
and this is what I am after.

 

Attached are the latest editions of these publications; explanations for
the acronyms are also provided in the text.

 

3: Who is entitled to PTAC cards?

 

Pre April 1996 Employees

 

I can advise that staff who began employment prior to 1 April 1996 with
London Regional Transport or London Underground are entitled to a
Privilege Ticket Authority Card (PTAC). This gives the holder reduced
fares amounting to 75% off the full price on National Rail services,
subject to restrictions.

 

Employees on Paybands 1 to 3 can opt to surrender their Nominee Oyster
card in favour of PTACs for themselves, partner and any dependent
children, up to the age of 25 provided they are in full-time education and
dependant on the employee.

 

For those on Payband 3 and above and for some employees on Payband 2
depending on grade history, will receive PTACs for first class travel.
PTAC's for partners and dependent children are also eligible to receive
75% off the full price on TfL Rail and National Rail services.

 

Employees on Payband 4 and above are eligible to hold Oyster cards and
PTACs for themselves and their partner. Dependent Children can hold a
PTAC, as well as those up to the age of 25, in full-time education and
dependant on the employee. PTAC's for partners and dependent children are
also eligible to receive 75% off full price fares on TfL Rail and National
Rail services.

 

Post April 1996 Employees

 

Staff who entered service after 1 April 1996 with London Regional
Transport, Transport for London or London Underground can receive
restricted PTAC's for any Dependent children, again up to the age of 25,
provided they are in full-time education and dependant on the employee. A
restricted PTAC is available solely for use on TfL Rail services and gives
the holder reduced fares at 75% off the full rate. TfL Rail services
include London Underground, Docklands Light Railway, TfL Rail and Croydon
Tramlink; details of these networks can be found here on our website at:
[1]https://tfl.gov.uk/modes/tfl-rail/

 

3.1: I also understand that PTACs are given to Govia Thameslink Railway
staff, what are the terms and conditions relating to these cards.

The reciprocal agreement between TfL and Govia Thameslink Railway (GTR) is
in place until 31 July 2016.

TfL employees using GTR services can purchase a season ticket for their
commute directly with GTR for 25% off a full priced season ticket
authorised by TfL Staff Travel.

Please note this arrangement applies to the following GTR services only:

o Great Northern Service from London Kings Cross to Peterborough and
King’s Lynn.
o Thameslink Service from London St Pancras to Brighton/Bedford and
Wimbledon loop services.

GTR employees will be eligible to apply for a privilege rate oyster card.
This allows holders of the card to travel for 25% of the standard fare for
any single pay as you go journey on TfL Rail services. Only GTR employees
who are employed to work on the above GTR services are eligible under the
current agreement.

The cards provided are pay as you go and it is therefore not possible to
purchase any other types of privilege rate season tickets using this
oyster card at the discounted privilege rate.

4: Please provide readable copies of all designs and variations of ALL
oyster cards ever issued. Eg all promotional designs, all staff variations
(including director white cards), all engineer variations, all gate
permits, all Olympic variations, child variations, train company
variations, etc.

 

Attached are copies of all Oyster card designs; please note that they have
only been made available to you for personal use and cannot be reproduced
commercially, altered or offered for sale in any capacity or Transport for
London will withdraw permission and place this matter in the hands of our
solicitors.

 

Please note that any unauthorised use of our copyright and trademarks is
an infringement of TfL's Intellectual Property and may lead to legal
action and other remedies permitted under the Trade Marks Act 1994 and the
Copyright Design and Patents Act 1988.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

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