Dear Transport for London,

I understand that you've just released a new version of the Big Red Book, the set of instructions or guidelines for all TFL bus drivers.

Please supply it.

Thank you

Yours faithfully,

Doug Paulley

FOI, Transport for London

Dear Mr Paulley

 

Our ref: FOI-0558-1920/GH

 

Thank you for your request received by Transport for London (TfL) on 23
May 2019 asking for a copy of the new version of the Big Red Book.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.

 

A response will be sent to you by 24 June 2019. We publish a substantial
range of information on our website on subjects including operational
performance, contracts, expenditure, journey data, governance and our
financial performance. This includes data which is frequently asked for in
FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

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References

Visible links
1. http://www.tfl.gov.uk/corporate/transpar...
2. http://www.tfl.gov.uk/
3. http://www.tfl.gov.uk/corporate/about-tfl/

FOI, Transport for London

2 Attachments

Dear Mr Paulley

 

Our ref: FOI-0558-1920/GH

 

Thank you for your request received by Transport for London (TfL) on 23
May 2019 asking for a copy of the new version of the Big Red Book.

 

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and our information access policy. I can confirm that
we do hold the information you require.

 

Please find attached a copy of the new Big Red Book for bus drivers.
Accessibility guidance has been refreshed to reflect the latest
legislation and to empower drivers to assist wheelchair users more. We
have provided the fifth edition to Transport for All and understand it
plans to upload this on its website soon.

 

If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.

 

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.

 

Yours sincerely

 

Graham Hurt

 

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

show quoted sections

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/