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BI and Benchmarking Tools

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Dear Humber Teaching NHS Foundation Trust,

Under the Freedom of Information (FOI) act I am submitting a request for information on your organisation's use of business intelligence and benchmarking tools. Please could you answer the below questions.

1. Does your organisation use a Business Intelligence (BI) solution*? If yes, please record the name of the BI solution used.
2. What was the annual cost of the BI solution for 20/21 (April 2020- March 2021)?
3. How many users in the organisation use the BI Tool?
4. Does the organisation have a dedicated in-house BI/informatics team? If yes, how many FTEs are in the BI/informatics team?
5. Which department do the BI/informatics team report into in the organisation?
6. Could you please provide the name and job title of the person who leads the BI/informatics team?
7. Does the organisation use a benchmarking tool**? If yes, please record the name of the benchmarking tool used.
8. What was the annual cost of the benchmarking tool for 20/21 (April 2020- March 2021)?
9. Does the organisation subscribe to any benchmarking services? e.g Dr Foster
10. Which departments / specialties are the biggest users of a) BI tools and b) benchmarking tools in the organisation? e.g Finance, HR
11. Does your organisation have a data warehouse***? If yes, please state if the data warehouse is on premise or in- cloud?
12. Does the organisation use any other third-party systems to provide managed reporting? If yes, please state the name/names of the other third-party system/systems used? e.g Beautiful Information, Public View

*A Business Intelligence tool is a type of application designed to retrieve, analyse, transform, and report data for business intelligence normally in the form of interactive dashboards
**A Benchmarking tool is used to compare the performance of the business processes and products with the best performances of other companies inside and outside the industry.
***A data warehouse is a type of data management system/central repository of information that is designed to enable and support BI activities, especially analytics.

If you have any questions on the above questions, please do not hesitate to contact me.

Yours faithfully,
Luke Richards

HFTFOI (HUMBER TEACHING NHS FOUNDATION TRUST), Humber Teaching NHS Foundation Trust

We acknowledge receipt of your email and we will be in touch with you.

If you would like to make a Freedom of Information request, please use the
following link:

[1]Freedom of Information Enquiry Form (humber.nhs.uk)

If your email is in relation to clarification for an existing Freedom of
Information Request, please note this email box is regularly monitored and
will be directed to the Freedom of Information team.  

Your request for information may be delayed due to urgent operational
responses to dealing with Public Health priorities. We apologise for any
inconvenience this may cause, we do remain committed to responding to your
request and will respond as soon as we are able. Should our response to
your request breach the statutory timeframe and you remain unhappy with
our response you have the right to complain to the Information
Commissioners Office and you can contact them at Information
Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF, Helpline: 0303 123 1113 or report online at:
[2]https://ico.org.uk/concerns/handling/[]^

Kind regards
Freedom of Information Team

Humber Teaching NHS Foundation Trust

Mary Seacole Building | Willerby Hill | Beverley Road | Willerby | East
Riding of Yorkshire | HU10 6ED

 

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HFTFOI (HUMBER TEACHING NHS FOUNDATION TRUST), Humber Teaching NHS Foundation Trust

2 Attachments

Dear Requester,

 

With reference to your Freedom of Information request received by us on
22^nd September 2021, kindly note that due to urgent operational responses
in dealing with Public Health priorities, there may inevitably be delays
in providing a response to you. We apologise for any inconvenience this
may cause.  We do remain committed to responding to your request and will
provide the information at the earliest opportunity.  In the event the
information is no longer required, please let us know accordingly.

 

If you are unhappy with this response you have the right to complain to
the Information Commissioners Office and you can contact them at
Information Commissioner’s Office (ICO), Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF, Helpline: 0303 123 1113 or report online at:
[1]https://ico.org.uk/concerns/handling/”

 

Kind regards,

 

Freedom Of Information Team

Humber Teaching NHS Foundation Trust

Mary Seacole Building | Willerby Hill | Beverley Road | Willerby | East
Riding of Yorkshire | HU10 6ED

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to which they are
addressed. If you are not the intended recipient you are notified that any
use, disclosure, copying or distribution of the information is prohibited.
In such cases you should destroy this message and kindly notify the sender
by reply email. All emails will be scanned by the Trust for viruses, spam
and malicious content. However, Humber Teaching NHS Foundation Trust will
not be liable for any losses as a result of any virus contained within
this email or attachment(s). We are not liable for any opinions expressed
by the sender where this is a non-business email. If you do not receive
the entire message, or if you have difficulty with the transmission,
please telephone us immediately.

 

 

 

 [2]Humber-Email-Footer-HSJ-CLG (2)

Disclaimer text:

 

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to which they are
addressed. If you are not the intended recipient you are notified that any
use, disclosure, copying or distribution of the information is prohibited.
In such cases you should destroy this message and kindly notify the sender
by reply email. All emails will be scanned by the Trust for viruses, spam
and malicious content. However, Humber Teaching NHS Foundation Trust will
not be liable for any losses as a result of any virus contained within
this email or attachment(s). We are not liable for any opinions expressed
by the sender where this is a non-business email. If you do not receive
the entire message, or if you have difficulty with the transmission,
please telephone us immediately.

 

 

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HFTFOI (HUMBER TEACHING NHS FOUNDATION TRUST), Humber Teaching NHS Foundation Trust

1 Attachment

Dear Requester,

 

We write with reference to your Freedom of Information request to this
Trust in relation to BI & Benchmarking tools. We apologise that we have
not yet provided you with a response and confirm that no discourtesy is
intended. Due to significant pressures in dealing with public health
priorities, we are experiencing a delay.

 

Please could you let us know if the information is still required.

 

If we do not hear from you within 2 weeks of today’s date, we will assume
the information is no longer required and your request will be cancelled
accordingly.

 

Kind regards,

 

Freedom Of Information Team

Humber Teaching NHS Foundation Trust

Mary Seacole Building | Willerby Hill | Beverley Road | Willerby | East
Riding of Yorkshire | HU10 6ED

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to which they are
addressed. If you are not the intended recipient you are notified that any
use, disclosure, copying or distribution of the information is prohibited.
In such cases you should destroy this message and kindly notify the sender
by reply email. All emails will be scanned by the Trust for viruses, spam
and malicious content. However, Humber Teaching NHS Foundation Trust will
not be liable for any losses as a result of any virus contained within
this email or attachment(s). We are not liable for any opinions expressed
by the sender where this is a non-business email. If you do not receive
the entire message, or if you have difficulty with the transmission,
please telephone us immediately.

 

 

 

 

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We don't know whether the most recent response to this request contains information or not – if you are Luke Richards please sign in and let everyone know.