BI and Benchmarking Tools

Luke Richards made this Freedom of Information request to Hertfordshire Partnership University NHS Foundation Trust

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Dear Hertfordshire Partnership University NHS Foundation Trust,

Under the Freedom of Information (FOI) act I am submitting a request for information on your organisation's use of business intelligence and benchmarking tools. Please could you answer the below questions.

1. Does your organisation use a Business Intelligence (BI) solution*? If yes, please record the name of the BI solution used.
2. What was the annual cost of the BI solution for 20/21 (April 2020- March 2021)?
3. How many users in the organisation use the BI Tool?
4. Does the organisation have a dedicated in-house BI/informatics team? If yes, how many FTEs are in the BI/informatics team?
5. Which department do the BI/informatics team report into in the organisation?
6. Could you please provide the name and job title of the person who leads the BI/informatics team?
7. Does the organisation use a benchmarking tool**? If yes, please record the name of the benchmarking tool used.
8. What was the annual cost of the benchmarking tool for 20/21 (April 2020- March 2021)?
9. Does the organisation subscribe to any benchmarking services? e.g Dr Foster
10. Which departments / specialties are the biggest users of a) BI tools and b) benchmarking tools in the organisation? e.g Finance, HR
11. Does your organisation have a data warehouse***? If yes, please state if the data warehouse is on premise or in- cloud?
12. Does the organisation use any other third-party systems to provide managed reporting? If yes, please state the name/names of the other third-party system/systems used? e.g Beautiful Information, Public View

*A Business Intelligence tool is a type of application designed to retrieve, analyse, transform, and report data for business intelligence normally in the form of interactive dashboards
**A Benchmarking tool is used to compare the performance of the business processes and products with the best performances of other companies inside and outside the industry.
***A data warehouse is a type of data management system/central repository of information that is designed to enable and support BI activities, especially analytics.

If you have any questions on the above questions, please do not hesitate to contact me.

Yours faithfully,
Luke Richards

FOI (HERTFORDSHIRE PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST), Hertfordshire Partnership University NHS Foundation Trust

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FOI (HERTFORDSHIRE PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST), Hertfordshire Partnership University NHS Foundation Trust

2 Attachments

Dear Luke,

 

Thank you for your Freedom of Information request.

 

Please note that due to the national pandemic we were not processing FOI
requests. We are now in a position to re-commence the FOI process and are
advising applicants that we are working through a large backlog. This may
unfortunately result in some delay.

 

Please see our acknowledgement letter attached and do let us know if you
have any questions.

 

 

Kind regards

 

Dean

 

Please note I am currently working from home.

 

Dean Maberly

Information Rights Assistant

Information Rights & Compliance Team

 

Hertfordshire Partnership University NHS Foundation Trust

99 Waverley Road | St. Albans | Hertfordshire | AL3 5TL

Office Tel: 01727 804227

[mobile number]

:  [1]www.hpft.nhs.uk

 

Working Hours: Monday – Friday, 8:30am – 5:00pm

 

Please consider the environment before printing my email

 

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SMITH, Sue (HERTFORDSHIRE PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST), Hertfordshire Partnership University NHS Foundation Trust

3 Attachments

Dear Luke

 

Please find the attached response to your freedom of information request
and I would like to apologise for the lateness of this response.

Best Wishes

 

 

Sue Smith

 

Sue Smith

Information Rights Officer

Information Rights & Compliance Team

 

Hertfordshire Partnership University NHS Foundation Trust

99 Waverley Road | St. Albans | Hertfordshire | AL3 5TL

[mobile number]

Secure NHS Mail:  [1][email address]

[2]www.hpft.nhs.uk

 

Working Pattern:

Monday to Friday: 08:30 – 16:30

 

 

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