Better Relationships on the Waterways in London Group

Tony Smetham made this Freedom of Information request to Canal & River Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Canal & River Trust,

Please could you supply me with the minutes of the meetings of the Better Relationships on the Waterways in London Group from its inception to the present day.

Please also include any other documents relating to proposals this group has been developing to improve the way visitor moorings are managed.

Yours faithfully,

Tony Smetham

Information Request, Canal & River Trust

Dear Mr Smetham,

Thank you for your e-mail and request which we received on 4th April.

We are reviewing our files to identify information relevant to your request and will respond to you as soon as possible or in any case within twenty working days of receipt of your request.

Kind regards,

Sarina Young
Customer Service Co-Ordinator
Canal & River Trust | The Kiln | Mather Road | Newark | NG24 1FB | Tel 01636 675 740 | [mobile number]
Follow my Blogs and the Canal & River Trust’s Customer Service team on Twitter
Please visit our website to find out more about the Canal & River Trust and download our ‘Shaping our Future’ document on the About Us page.

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Information Request, Canal & River Trust

9 Attachments

Dear Mr Smetham,

I am pleased to attach for you copies of the minutes of the meetings of the Better Relationships on the Waterways in London Group from its inception to the present day. I have also included the other documents relating to proposals this group has been developing to improve the way visitor moorings are managed, as requested.

These will also be published on our website shortly.

If we haven’t reasonably met your expectations in relation to a request for information or you believe we may not have acted in accordance with the above legislation you should write in the first instance to Kelly Radley Head of Customer Relations, Canal & River Trust, First Floor North, Station House, 500 Elder Gate, Milton Keynes MK9 1BB or to [email address] outlining your concerns and asking for a review to be undertaken. Your correspondence will be acknowledged and a review of your case will be undertaken, usually by a director or manager in a senior role.

Should you remain unsatisfied by the response you receive you are able to contact the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF www.ico.gov.uk/Global/contact_us.aspx.

Kind regards,

Sarina Young
Customer Service Co-Ordinator
Canal & River Trust | The Kiln | Mather Road | Newark | NG24 1FB | Tel 01636 675 740 | [mobile number]
Follow my Blogs and the Canal & River Trust’s Customer Service team on Twitter
Please visit our website to find out more about the Canal & River Trust and download our ‘Shaping our Future’ document on the About Us page.

show quoted sections