FOI/EIR Request - 2210051076
Dear Susan Russell
I am writing to confirm receipt of your FOI request.  Arrangements have
been made to assign this to the relevant Service Area for a response.
Please quote the above case number in all queries to the FOI Team about
this matter.
Kind regards
FOI TEAM
Information Governance
Peterborough City Council
Sand Martin House
Bittern Way
Fletton Quays
Peterborough
PE2 8TY
Contact details:
Kevin Taylor, Access to Information Officer - 01733 452576
Tazeem Akhtar, Access to Information Officer - 01733 207138
Sadaf Abdullah, Access to Records Officer - 01733 864668
Tracey Wright, Information Manager - 01733 452533
Ben Stevenson, Head of Information Governance/Data Protection Officer on
01733 452387 (non-working day Wed)
Emma Doran, 
Business Support Officer - 01733 453571
Email: [1]f[2][email address] 
To find out more about Peterborough City Council please go
to [3]www.peterborough.gov.uk. 
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FREEDOM OF INFORMATION REQUEST – FOI 2210051076 

Dear Susan Russell,  

Your request for information, with reference number FOI 2210051076 has now
been considered and the information requested is given below.  

Request and Response 

Please provide statistics for the number of complaints made to the council
of begging in Peterborough City Centre for the past 3 years ending in
August 2022  

We do not have a specific begging category which we use to record
complaints of this nature on our case management system, therefore they
are recorded under a general category which would require a manual check
of all records which would exceed the time limit. *See below  

However, following a check of our [email address]
mailbox, we can advise that we received the following number of
reports/complaints of begging during the following requested time
periods:  

1/1/2020 to 31/12/2020 - 8 reports  

1/1/2021 to 31/12/2021 - 14 reports  

1/1/2022 to 31/08/2022 - 5 reports  

Begging is an issue that we are very aware of and the local authority
works in partnership with a number of agencies within the Safer Off The
Streets Partnership to support those in need into accommodation, access
benefits and other support as required.  

*Providing the information you have requested would require an officer to
manually inspect each record to determine if begging was the issue.  Due
to the number of records, we estimate that to do this would take in excess
of 18 hours of officer time. 

Therefore, the cost of complying with this part of your request would
exceed the appropriate limit, which has been specified in regulations and
for local Government is set at £450. This represents the estimated cost of
one person working more than 18 hours in determining whether the authority
holds the information, and locating, retrieving and extracting the
information. Under section 12 of the Freedom of Information Act the
Authority is not obliged to comply with your request and we will not be
processing your request further. 

In accordance with the Freedom of Information Act 2000 this email message
acts as a Refusal Notice where exemptions have been applied. 

_________________________________________________________________________________________________ 
       

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You may re-use any documents supplied for your own use, including for
non-commercial research purposes. The documents may also be used for news
reporting. However, any other type of re-use, for example by publishing
the documents or issuing copies to the public will require the permission
of the copyright owner, where copyright exists.  Such a request would be
considered separately in accordance with the relevant Re-use of Public
Sector Information Regulations 2015 and is not automatic.  Therefore no
permission is implied in the re-use of these documents, until such a
request for re-use has been made and agreed, subject to any appropriate
conditions.   

You may re-use any dataset included in this response (excluding logos)
free of charge, in any format or medium, under the terms of the Open
Government Licence v2.0. To view this licence, visit the [1]National
Archives website or email [2][email address].  Where we
have identified any third-party copyright information, you will need to
obtain permission from the copyright holders concerned.  Users reproducing
Peterborough City Council content without adaptation should include a
source accreditation to Peterborough City Council: Source: Peterborough
City Council licensed under the Open Government Licence v.2.0.  Users
reproducing content which is adapted should include a source accreditation
to Peterborough City Council: Adapted from data from Peterborough City
Council licensed under the Open Government Licence v.2.0.  

If you have any queries or concerns then please do not hesitate to
contact me.  

If you are dissatisfied with the handling of your request please contact
the Information Manager, Peterborough City Council, Sand Martin House,
Bittern Way, Fletton Quays, Peterborough, PE2 8TY; Telephone: 01733
452533, e-mail: [3][Peterborough City Council request email]  

You can also complain to the Information Commissioner at:  

            The Information Commissioner's Office  

            Wycliffe House, Water lane  

            Wilmslow, Cheshire  

            SK9 5AF                                    

Tel: 01625 545700           

[4]http://www.ico.org.uk/  

Yours faithfully  

Tracey Wright  

Information Manager  

Peterborough City Council  

Sand Martin House, Bittern Way  

Fletton Quays  

Peterborough  

PE2 8TY  

foi[5]@peterborough.gov.uk  

Telephone 01733 452533  

Conditions apply to the confidentiality, copyright, legal liability and
use of this email.For full information relating to the transmission and
use of this email please visit www.peterborough.gov.uk/emaildisclaimer

References

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