BBC News criticises the Post Office over its handling of computer problems.

Dear Department for Business, Innovation and Skills,

A confidential report seen by BBC News criticises the Post Office over its handling of computer problems which led to some sub-postmasters being accused of theft and fraud.

Has the special Shareholder asked for the resignation of Post Office chiefs who dragged the names of many sub-postmasters through the mud?

Has the CEO tendered her resignation over this National scandal?

Yours faithfully,

Pat Aspinall

andrea west left an annotation ()

Perhaps it may be of interest to know if all the missing paperwork has been retrieved and as Post office ltd officials testified in numerous court cases that there were no known issues with the horizon system If BIS intend to pass the report unto the Police Authorities to consider charges of perjury?

Dear Department for Business, Innovation and Skills,

Please respond.

Yours faithfully,

Pat Aspinall

Dear Department for Business, Innovation and Skills,

Please respond, are you not concerned. The Second Sight report finds that the investigators often fail to identify the underlying root cause of shortfalls prior to initiating civil recovery action or criminal proceedings. The 23-page document also notes poor training of sub-postmasters using Horizon, inadequate record-keeping and shoddy auditing processes.

Could I also ask, has Ms Swinson or Mr Cable met with the Justice for Sub-postmasters Alliance ?

Has Ms Swinson and Mr Cable had sight of this latest report by independent forensic accountants Second Sight?

What date will Ms Swinson or Mr Cable be making a statement on the findings of independent forensic accountants Second Sight?

Openness and transparency can strengthen people’s trust in government, could I have a copy of Second Sight's latest report?

Yours faithfully,

Pat Aspinall

correspondence@ecase-bis.fcos.gsi.gov.uk on behalf of FOI Requests,

BIS ref: FOI2014/21341

Dear Pat Aspinall

Thank you for your request for information which was received on 19th
September. Your request has been passed on to the appropriate official at
the Department for Business, Innovation and Skills (BIS) to deal with.

Your request is being considered under the terms of the Freedom of
Information Act 2000 and we will reply at the latest by 17th October.

If you have any queries about this email, please contact the Information
Rights Unit at BIS. Please remember to quote the reference number above in
any future communications.

Kind regards,

Information Rights Unit

Information Rights Unit | Department for Business, Innovation & Skills | 1
Victoria Street, London, SW1H 0ET | www.gov.uk/bis |
[email address] |

The Department for Business, Innovation and Skills (BIS) is making a
difference by supporting sustained growth and higher skills across the
economy. BIS: working together for growth

FOI Requests, Department for Business, Innovation and Skills

1 Attachment

Dear Ms Aspinall,

 

Please see the attached letter regarding your information request our
reference: FOI2014/21341.

 

Yours sincerely,

 

Information Rights Unit

 

Information Rights Unit | Department for Business, Innovation & Skills |
Victoria 3, 5th Floor, 1 Victoria Street, London, SW1H OET|
[1]www.bis.gov.uk

The Department for Business, Innovation and Skills (BIS) is making a
difference by supporting sustained growth and higher skills across the
economy. BIS: working together for growth

 

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References

Visible links
1. http://www.bis.gov.uk/

Dear FOI Requests,

You the owner of Post Office Ltd choose to turn your back on this report. As the owner and paymaster of Post Office Ltd you have every right to a copy of the report.

You state,
"It is the Government’s understanding that this is a confidential report produced by Second Sight for the purposes of facilitating the operation of the mediation scheme that is overseen by the independent working group that was established following concerns expressed by some former subpostmasters about the operation of the Post Office’s accounting system, known as Horizon. As the report is confidential, and as the working group operates independently of Government, the Department has not seen and holds no copy of the report"

Are you aware that Post Office pressured the working group you mention, to ignore Second Sight’s report and not pass it on to the mediation team, but it was overruled on the casting vote of working group chairman Lord Cooper?

You also state,
"It should also be noted that that the Post Office continues to have full confidence in the integrity of the Horizon system, and that a public report by Second Sight published in 2013 found that there are “no evidence of system-wide problems with the Horizon software.”

The truth of the matter is Second Sight found various “bugs” and hardware failures that caused problems. Also Printing errors, power failures and telecommunication equipment failures also gave rise to problems. The report also noted that there were “gaps” in training for the Horizon software, and criticised Post Office’s “unhelpful, unsympathetic” support for subpostmasters where problems had been identified.

Yours sincerely,

Pat Aspinall

Dear FOI Requests,

I would like to see all correspondence with Post Office Ltd regarding Second Sight investigations.

Yours sincerely,

Pat Aspinall

correspondence@ecase-bis.fcos.gsi.gov.uk on behalf of FOI Requests,

BIS ref: FOI2014/22910

Dear Pat Aspinall

Thank you for your request for information which was received on 14th
October. Your request has been passed on to the appropriate official at
the Department for Business, Innovation and Skills (BIS) to deal with.

Your request is being considered under the terms of the Freedom of
Information Act 2000 and we will reply at the latest by 11th November.

If you have any queries about this email, please contact the Information
Rights Unit at BIS. Please remember to quote the reference number above in
any future communications.

Kind regards,

Information Rights Unit

Information Rights Unit | Department for Business, Innovation & Skills | 1
Victoria Street, London, SW1H 0ET | www.gov.uk/bis |
[email address] |

The Department for Business, Innovation and Skills (BIS) is making a
difference by supporting sustained growth and higher skills across the
economy. BIS: working together for growth

Pat Aspinall left an annotation ()

MP Huw Irranca-Davies has demanded that the Government publish a leaked report which is believed to be highly critical of the Post Office’s handling of problems with the Horizon computer problem.

Hundreds of sub-postmasters all around the country have been left devastated financially, often losing tens of thousands of pounds, because of problems they believe lie with the Horizon computer system which handles financial payments in post offices.

Many sub-postmasters have also lost their post offices and careers, as well as their life-savings.

Over the last couple of years, the Ogmore MP has taken up the cases of three local sub-postmasters who have seen their livelihoods ruined and their reputations tarnished.

Up until now, Government ministers have argued that there has been no major “systemic” fault with the computer system.

But the BBC recently revealed parts of the leaked final report by investigators Second Sight, which alleges that training for those without IT skills was inadequate when the new Horizon system was introduced, that equipment was outdated, and that power cuts and communication problems made things worse.

Referring to the revelation, Mr Irranca-Davies said: “Surely this report now needs to be published, so that the facts are out in the open.

“When people’s lives and reputations have been destroyed, it is indefensible to deny them the full story behind what went wrong. The public will rightly ask what the government is hiding?”

The politician has tabled a parliamentary question asking for the publication of the report, and is seeking a debate in parliament, so that the hundreds of sub-postmasters affected can begin to put their lives back together again.

FOI Requests, Department for Business, Innovation and Skills

1 Attachment

Dear Ms Aspinall,

 

Please find attached a response to your Freedom of Information request.

 

Kind regards,

Information Rights Unit

 

Information Rights Unit | Department for Business, Innovation & Skills |
Orchard 1, 6th Floor, 1 Victoria Street, London, SW1H OET | www.gov.uk/bis

 

The Department for Business, Innovation and Skills (BIS) is making a
difference by supporting sustained growth and higher skills across the
economy. BIS: working together for growth

 

 

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes
----------

Dear FOI Requests,

Second Sight found various “bugs” and hardware failures that caused problems. Also Printing errors, power
failures and telecommunication equipment failures also gave rise to problems. The report also noted that there were “gaps” in training for the Horizon software, and criticised Post Office’s “unhelpful, unsympathetic” support for subpostmasters where problems had been identified.

Shame on you THE SPECIAL SHAREHOLDER, like Mr Irranca-Davies said: “Surely this report now needs to be published, so that the facts are out in the open. “When people’s lives and reputations have been destroyed, it is indefensible to deny them the full story behind what went wrong. The public will rightly ask what the government is hiding?”

THE SPECIAL SHAREHOLDER (Vince Cable) says, I know nothing.

Yours sincerely,

Pat Aspinall