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BBC Casualty Complaints

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Dear British Broadcasting Corporation,

Under the Freedom of Information Act 2000, I would like to request the number of people who visited the BBC complaints website between 8:00pm and 12:00am on Saturday 6/7/19 (in 10 minute intervals) and the total number of complaints received regarding the cancellation of BBC Casualty which as meant to air on 6/7/19 at 8:25pm.

Thanks,
Benjamin Roughton

FOI Enquiries, British Broadcasting Corporation

Dear Mr Roughton,

Thank you for your request for information under the Freedom of Information Act 2000. Your request was received on 6 July 2019. We will deal with your request as promptly as possible, and at the latest within 20 working days.

If you have any queries about your request, please contact us at the below address.

The reference number for your request is RFI20191149.

Yours sincerely

Information Rights, BBC Legal
BC2A4 | Broadcast Centre | 201 Wood Lane | London | W12 7TP

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FOI Enquiries, British Broadcasting Corporation

2 Attachments

Dear Benjamin Roughton

 

Please find attached the response to your request for information,
reference RFI20191149.

 

Kind regards

 

Information Rights

 

BBC Freedom of Information

BC2 A4, Broadcast Centre

201 Wood Lane

London W12 7TP

 

[1]www.bbc.co.uk/foi

Email: [2][BBC request email]

[3]cid:image001.png@01D2EE68.C9C0F040

 

References

Visible links
1. file:///tmp/www.bbc.co.uk/foi
2. mailto:[BBC request email]

Dear British Broadcasting Corporation,

A partial response should surely at least be possible to:

"I would like to request the number of people who visited the
BBC complaints website between 8:00pm and 12:00am on Saturday 6/7/19 (in 10 minute intervals)"

The complaints form on your website is multi-purpose and not just related editorial complaints, so I see no reason why this section would exempt this part of the request being answered. The form includes general complaints, and I see no reason why that part would be exempt, and then it seems reasonable to be able to request data on impressions/traffic.

Furthermore, the issue was not about the editorial content like the examples mentioned in previous examples taken to the ICO, but simply the schedule.

Thanks,
Benjamin Roughton.

FOI Enquiries, British Broadcasting Corporation

Dear Benjamin Roughton,

Thank you for your request for information under the Freedom of Information Act 2000, as detailed in your email below. Your request was received on 08 July 2019.  We will deal with your request as promptly as possible, and at the latest within 20 working days. If you have any queries about your request, please contact us at the address below.

The reference number for your request is RFI20191158.

Kind regards,

Information Rights

BBC Freedom of Information
BC2 A4, Broadcast Centre
201 Wood Lane
London W12 7TP

www.bbc.co.uk/foi
Email: [BBC request email]

Tel: 020 8008 2882

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