Bank on Safety buses and bicycles only scheme

The request was partially successful.

Dear City of London Corporation,


I hereby request information to me under the FOI Act regarding the Bank on Safety scheme at Bank junction and the enforcement of the restrictions of vehicles other than pedal cycles and buses on weekdays from 7am – 7pm.

Please can you provide the following information:

1. The total number of warning letters and/or penalty charge notices (PCN) issued to vehicles contravening the restrictions broken down since the scheme was introduced on Monday 22 May 2017.

2. The number of successful and unsuccessful challenges submitted to PCNs issued.

3. The total monetary value of the receipts from the PCNs issued at the junction since the scheme was introduced.

4. The sites of the warning signs around the junction.

5. The number of injuries recorded to cyclists and pedestrians in 2016 (before the scheme was introduced) and again in 2018.

Yours sincerely

Russell Burcombe

COL-EB-InformationOfficer, City of London Corporation

Dear Russell Burcombe,


The City of London (CoL) acknowledges receipt of your request for information of 29 August 2019

Public authorities are required to respond to requests within the statutory timescale of 20 working days beginning from the first working day after they receive a request. The Act does not always require public authorities to disclose the information which they hold.

The FOIA applies to the CoL as a local authority, police authority and port health authority. The CoL is the local and police authority for the “Square Mile”, ie the historic City of London, and not for London as a whole. Please see the following page containing a link to a map (‘Explore the City’), which shows the local authority area covered by the CoL:

The CoL does have some functions, including Port Health Authority functions, which extend beyond the City boundary. For further information please see:

Yours sincerely,

Information Officer
Comptroller & City Solicitor’s Department
City of London
Tel: 020-7332 1243


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DBE - Information, City of London Corporation

1 Attachment

Dear Russell Burcombe,




Following your request of 29 August 2019 and our acknowledgement of 30
August 2019, the City of London (CoL) responds as follows. 


1) Bank Junction comprises the approaches of Princes Street, Threadneedle
Street, Cornhill, Poultry, Lombard Street, King William Street and Queen
Victoria Street, and includes Mansion House Street.

Since Monday 22 May 2017, when the ‘Bank on Safety’ experimental traffic
scheme became operational, only buses and pedal cycles are able to cross
Bank Junction, and travel westbound into Cornhill, between the hours of
7am to 7pm Monday to Friday. 


During this time all other vehicles are advised of this restriction and to
use alternative routes via advanced warning signs on the approaches to the
junction and the wider area. Please note, On 13 September 2018 the Members
of the Court of Common Council, voted to make the Bank on Safety Scheme


For the initial period 22/05/2017 to 06/06/2017 inclusive the CoL issued
warning notices.  These took the form of a letter and were sent to the
registered keepers of vehicles of which had not complied with the new
restrictions.  The warning notice sought to improve compliance without
issuing a payable Penalty Charge Notice (PCN).  During this period 15,496
Warning Notices were issued.


The owners of vehicles which do not comply with the restriction at Bank
Junction are liable to receive a Penalty Charge Notice (PCN) for the


2017 - 168,092

2018 - 145,128

2019 – 5854 (Figures up to 22^nd January 2019)


2) In accordance with section 17 of the FOIA, this part of the response
acts as a partial refusal notice. 


In accordance with section 1(1)(a) of the FOIA the CoL confirms that it
would hold some of the information relevant to the request concerning
Penalty Charge Notices (PCNs). However, it estimates that to comply with
the request would exceed the cost/time allowed for in the Freedom of
Information and Data Protection (Appropriate Limit and Fees) Regulations
2004 (made under section 12 of the FOIA), called (as you may know) the
'appropriate limit', of £450, representing 18 hours work by one person
equivalent. Public authorities are not required to comply with requests
free of charge which it is estimated may exceed the appropriate limit.
Where they do comply, they are allowed to charge the full permitted cost,
at the statutory chargeable rate of £25 an hour. For resource reasons, it
is the practice of the CoL not to comply with requests which exceed the
appropriate limit.


In accordance with the FOI Fees Regulations an authority is allowed to
take into account, in calculating the estimated compliance time, the time
taken in –


"(a) determining whether it holds the information,

(b) locating the information,

(c) retrieving the information, and

(d) extracting the information from a document containing it."


In accordance with the Information Tribunal’s Decision Notice ref:
EA/2006/0085, which makes reference to calculation of estimates and
compiling the information, the CoL also considers the description covers
compiling the information, in so far as it can be said that the
information does not technically exist until it is compiled.


The CoL estimates the length of time that it would take to locate, read,
retrieve, and compile the information in this part of the request alone
i.e. by providing the number of representations made to challenge the
PCNs, the format of the challenge, and if they were upheld or cancelled
would take in the region of 2 minutes for each PCN issued where a letter
has been received for a total of 10,635 hours, at a statutory cost of
£265,895. To fully assess each instance would require an officer to
manually open and read each case individually.


It is difficult to sensibly to make an estimate, but this estimate has
been calculated on the basis that approximately 319,074 representations
have been received in respect of PCNs in the timeframe requested, which
will have to be filtered. Whilst we know the number of PCNs against which
correspondence was received, we do not record if the correspondence
relates to a challenge or is for example, a request for a payment receipt,
note from the occupier that the addressee has moved away etc. We also do
not record the format of correspondence received.


Please also note that the Commissioner has stated (FS 50227557) with
regard to FOIA section 12, to which the above Fees Regulations relate,
that the purpose of the section "is to prevent the possibility of a
disproportionate level of search and that it is reasonable in these
circumstances to adjudicate on the basis of a reasonable estimate of the
worst case scenario". Nevertheless, we consider that our estimate is not a
worse case estimate but a very conservative one, as explained above.


Finally, please note that the Commissioner has stated (FS 50353495) that
“Section 12 of the Act provides an exclusion from complying with a
request. It is not subject to a public interest Test”.


In accordance with best practice guidance as described in the Information
Commissioner's decision notice ref FS 50203140, after applying the
appropriate limit a public authority is required to provide advice and
assistance, in so far as is possible, as to ways in which an applicant
could reduce his/her request so that it may fall within the appropriate
limit. However, where in general a request is broad in nature and scope,
the Commissioner has upheld the view (FS 50353385, FS 50353499) that it
can be impossible to offer any advice and assistance to enable the
applicant to narrow a request.


We consider that in this instance, because of the nature of your request,
the amount of information involved, and the amount of time required to
retrieve, read, extract and collate the information, the CoL is unable to
provide guidance as to how to narrow it.



Contravention name 2016/2017 2017/2018 2018/2019
52M - No motor vehicles except buses
and bicycles £3,055.00 £8,751,851.18 £7,682,345.00






4) Please see the attached document.


5) The CoL has applied the FOIA exemption section 21 – information
available, to the applicant, by other means, to this part of your request.

Please note, Section 21 is an absolute exemption not subject to the public
interest test.


The information you have requested, concerning cyclist and pedestrian
injuries can be found on the Transport for London (TfL) link below.

Search “Mansion House Street” for incidents occurring in Bank Junction.

You can also select Casualty type (Pedestrian and Pedal cycle) and
severity level of the incidents.




Please note information beyond 2018 has yet to be collated, verified and


We hope that this response is of assistance.


If you wish to make a complaint about the way the CoL has managed your
enquiry, please use the following link to the CoL’s FOI complaints
procedure : [2], at the end of which is
located the FOI complaints procedure. If, having used the CoL’s FOI
Complaints Procedure, you are still dissatisfied, you may request the
Information Commissioner to investigate. Please contact: Information
Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Telephone: (01625) 545700.  Website: [3]


The CoL holds the copyright in this communication and attached documents.
The supply of these does not give you a right to re-use them in a way that
would infringe that copyright, for example, by making copies, publishing
and issuing copies to the public or to any other person. Brief extracts of
any of the material may be reproduced under the fair dealing provisions of
the Copyright, Designs and Patents Act 1988 (sections 29 and 30) for the
purposes of research for non-commercial purposes, private study,
criticism, review and news reporting, subject to an acknowledgement of the
copyright owner.


Yours sincerely,



Departmental Business Unit

Department of the Built Environment

Phone      020 7606 3030





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