Dear Maidstone Borough Council,

can you answer these questions using your experiance of partnering with your enforcement agents.this is not a complaint against yourself but vital for public info regarding what bailiffs are and are not allowed to do.the below response was from carlisle cc who answered within 48 hours

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST - 8153

The Council has now considered your request received on 15/11/2019 and our response to
your questions is shown below.

Does your enforcement agent contract allow your enforcement agents to issue an indemnity
against prosecution for themselves without the agreement of the council in cases where they
have wrongfully seized and to vulnerable people -carlise cc/ No, the provisions of our Service Level
Agreement do not allow for any indemnities against prosecution.

Have you ever allowed bailiffs to make their own settlement agreements where goods have
to be returned? carlisle cc /No

Would you allow enforcement agents to breach the equalities act if it meant your business
rates were collected. carlisle cc /No

How would you react if they did this without you knowing?carlisle In the unlikely event that this
occurred, we would fully Investigate any such breach identified to ensure adherence to
our service expectations.

would you class a secret indemnity which achieves a gain at the cost to the vulnerable victim a material breach of contract .

must enforcement agents always report failed levies and a full report when dealing with vulnerable customers

thank you for your public concern in answering these questions asap .

Yours faithfully,

dan perkns

Yours faithfully,

steve

Complaints & FOI (MBC), Maidstone Borough Council

Date: 17/12/19
 
 
Dear steve
 
FREEDOM OF INFORMATION ACT REQUEST
 
Ref: FOI/1195
 
Thank you for your request for information. We will have a response ready
for you within 20 working days of the date you made your request.
 
After considering your request, we may decide to refuse to supply the
information under a number of exemptions that exist in legislation. For
details of these exemptions, please visit the Information Commissioner’s
website:
[1]https://ico.org.uk/for-organisations/gui...
 
If you have any queries about this letter, please contact me.  Please
remember to quote the reference above in any future communications.
 
Yours sincerely
 
FOI Team
Policy and Information Team
Maidstone Borough Council, Maidstone House, King Street, Maidstone, Kent
ME15 6JQ
t 01622 602640 w [2]www.maidstone.gov.uk
 
 

show quoted sections

Complaints & FOI (MBC), Maidstone Borough Council

1 Attachment

Date: 14/01/2020

Ref: FOI/1195

 

 

Dear steve

 

FREEDOM OF INFORMATION ACT REQUEST

 

I am writing to confirm that the Council has now completed its search for
the information which you requested.

 

A copy of the information is enclosed.

 

If you have any queries about this letter, please contact me.  Please
remember to quote the reference above in any future communications.

 

If you are unhappy with the service you have received in relation to your
request and wish to request a review of our decision, please respond to
this email and I will pass it on to Mid Kent Legal Services to conduct a
review. Please ensure you outline your reasons for requesting a review.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision.  Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Council.  The Information Commissioner can be
contacted at: The Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF.

 

Yours Sincerely

 

FOI Team

Policy and Information

Maidstone Borough Council, Maidstone House King Street, Maidstone, Kent

ME15 6JQ

t []01622 602640 w [1]www.maidstone.gov.uk

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