Bailiff indemnities

The request was successful.

Dear Telford and Wrekin Council,
can you answer these questions using your experiance of partnering with your enforcement agents.this is not a complaint against yourself but vital for public info regarding what bailiffs are and are not allowed to do

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST - 8153

The Council has now considered your request received on 15/11/2019 and our response to
your questions is shown below.

Does your enforcement agent contract allow your enforcement agents to issue an indemnity
against prosecution for themselves without the agreement of the council in cases where they
have wrongfully seized and to vulnerable people -carlise cc/ No, the provisions of our Service Level
Agreement do not allow for any indemnities against prosecution.

Have you ever allowed bailiffs to make their own settlement agreements where goods have
to be returned? carlisle cc /No

Would you allow enforcement agents to breach the equalities act if it meant your business
rates were collected. carlisle cc /No

How would you react if they did this without you knowing?carlisle In the unlikely event that this
occurred, we would fully Investigate any such breach identified to ensure adherence to
our service expectations.

would you class a secret indemnity which achieves a gain at the cost to the vulnerable victim a material breach of contract .

must enforcement agents always report failed levies and a full report when dealing with vulnerable customers

thank you for your public concern in answering these questions asap .

Yours faithfully,

steve perkins

Telford and Wrekin Council

Dear Mr Perkins,

Freedom of Information Act (FOIA) 2000 Acknowledgement -TWC-54006

Thank you for your request for information received by us on 17 December
2019 asking for the following:

Can you answer these quetions using your experiance of partnering with
your enforcement agents. This is not a complaint against yourself but
vital for public info regarding what bailiffs are and are not allowed to
do.

Does your enforcement agent contract allow your enforcement agents to
issue an indemnity against prosecution for themeselves without the
agreement of the council in cases where they have wrongfully seized and to
vulnerable people.

Have you ever allowed bailiffs to make their own settlement agreements
where goods have to be returned?

Would you allow enforcement agents to breach the equalities act if it
meant your business rates were collected?

How would you react if they did this without you knowing?

Would you class a secret indemnity which achieves a gain at the cost to
the vulnerable victim a material breach of contract

Must enforcement agents always report failed levies and a full report when
dealing with vulnerable customers

The Freedom of Information Act requires us to provide this information to
you within 20 working days of receiving your request. Therefore we will
aim to respond to you by the 20 January 2020

However, if the information you request is subject to an exemption which
prevents us from releasing it, as defined by the Act, we will issue you
with a Refusal Notice together with your rights of appeal.  

There are circumstances where a fee may be payable by you to cover
administration costs (e.g. printing, copying, postage and packaging). If
this applies to your request we will issue you with a ‘Fees Notice’
requesting payment. The fee must be paid before the information requested
is processed and released. The 20 working day time limit for responding
to your request will be suspended until payment is received.

In the meantime, if you have any queries please do not hesitate to contact
us, quoting the above reference number.

 

Yours sincerely

Phoebe Bryan

Information Governance

 

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Telford and Wrekin Council

1 Attachment

Dear Mr Perkins,

Freedom of information request Reference TWC-54006.

Please find attached your response.

Kind Regards,

Information Governance

Audit,  Information Governance and Insurance Services

Finance, Audit & Information Governance

Telford & Wrekin Council

 

Telford & Wrekin Council, Audit & Information Governance, Darby House,
Lawn Central, Town Centre, Telford, TF3 4JA

 

e-mail: [Telford and Wrekin Council request email]

 

 

 

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