Dear Gwynedd Council,

can you please answer under public interest using yes or no answers...

they will be contained within your code of ethics and your contracts or
simply in any code of conduct.this is not a complaint against your council
but research into how bailiffs can be a law unto themselves if not watched

1. Does your enforcement agent contract allow your enforcement agents to
issue an indemnity against prosecution for themselves without the
agreement of the council in cases where they have wrongfully seized when
the customer is identifiably vulnerable?

2. Have you ever allowed bailiffs to make their own settlement agreements
where goods have to be returned after 3 months?

3. Would you allow enforcement agents to breach the equalities act by
achieving a gain whilst someone is under mental health treatment if it
meant your business rates were collected,even if they didnt inform you?

4. How would you react if they did this without you knowing?

5. Would you class a secret indemnity kept from the council which achieves
a gain at the cost to the vulnerable victim a material breach of contract
.?

6. Must enforcement agents always report failed levies and a full report
when dealing with vulnerable customers 7.would you employ enforcement
agents that have fraudulently concealed information that could cause
litigation to the council or serious damage to a protected party in the
past ?

thank you for your public concern in answering these questions asap.

8.who are your current agents

Yours faithfully,

dan perkins

Yours faithfully,

dan74

Gwynedd Council

Rhyddid Gwybodaeth / Freedom of Information

Dear dan perkins,

Freedom of Information (ref 657)

Thank you for your recent request under the Freedom of Information Act
2000.

Your request has been passed to me to process and I can confirm that it
has been logged under the reference number 657.

The Council may take up to 20 working days, from the date of receipt, to
respond to your request. You should therefore receive the information you
have requested, subject to the application of any exemptions permitted
under the Act, by 22/01/2020. If you require further information please
contact me by phone on 01286 679468 or by emailing
[1][email address].cymru by quoting the reference number above.

Yours sincerely,
Gwawr Owen

References

Visible links
1. mailto:[email address].cymru

Rhyddid Gwybodaeth,

Rhyddid Gwybodaeth / Freedom of Information

Dear dan perkins,

Freedom of Information (ref 657)

Thank you for your recent request. Please see below for the information
requested:

 

1. Does your enforcement agent contract allow your enforcement agents to
issue an indemnity against prosecution for themselves without the
agreement of the council in cases where they have wrongfully seized when
the customer is identifiably vulnerable? No

 

2. Have you ever allowed bailiffs to make their own settlement agreements
where goods have to be returned after 3 months? No,

 

3. Would you allow enforcement agents to breach the equalities act by
achieving a gain whilst someone is under mental health treatment if it
meant your business rates were collected, even if they didn't inform you?
No

 

4. How would you react if they did this without you knowing? A full
account would be required with the company would be suspended pending the
outcome of enquiries, a severe, unjustified or repeat event could lead to
the termination of all instruction. If under contract this would be
terminated.

 

5. Would you class a secret indemnity kept from the council which achieves
a gain at the cost to the vulnerable victim a material breach of contract
.? Full details would be required but hypothetically Yes

 

6. Must enforcement agents always report failed levies and a full report
when dealing with vulnerable customers? Yes

 

7.would you employ enforcement agents that have fraudulently concealed
information that could cause litigation to the council or serious damage
to a protected party in the past ? No, not if we had knowledge of such
conduct.

 

thank you for your public concern in answering these questions asap.

 

8.who are your current agents - Excel Civil Enforcement

 

 

Please note that where information is subject to copyright belonging to
the Council, you will need to obtain the permission of the Council to
re-use it for purposes other than private study or non-commercial
research. The Council may charge for re-use. Where third party copyright
material is disclosed, you must obtain permission to re-use from the
copyright holders concerned.

 

Complaints

 

If you are unhappy with the way the Council has handled your request, you
may ask for an internal review. Please contact me if you require an
internal review of your case. An internal review will be conducted by the
Monitoring Officer or Head of Service and we will aim to respond within 20
working days. However, if we are unable to complete the review by this
date, we will advise you accordingly.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. Please see below for the contact details:

 

Information Commissioner’s Office

2^nd Floor

Churchill House

Churchill Way

Cardiff

CF102HH

 

Telephone: 02920 678400

Email: [1][email address]

Fax: 02920 678399

Yours sincerely,
Gwawr Owen

References

Visible links
1. blocked::mailto:[email address] mailto:[email address]
mailto:[email address]

Dear Rhyddid Gwybodaeth,

thank you for your prompt reply/transparancy and good ethics

Yours sincerely,

dan74