Dear Dudley Council,
can you please answer under public interest using yes or no answers...
they will be contained within your code of ethics and your contracts or simply in any code of conduct.this is not a complaint against your council but research into how bailiffs can be a law unto themselves if not watched

1. Does your enforcement agent contract allow your enforcement agents to issue an
indemnity against prosecution for themselves without the agreement of the council in
cases where they have wrongfully seized when the customer is identifiably vulnerable?
2. Have you ever allowed bailiffs to make their own settlement agreements where goods
have to be returned after 3 months?
3. Would you allow enforcement agents to breach the equalities act by achieving a gain whilst someone is under mental health treatment if it meant your
business rates were collected,even if they didnt inform you?
4. How would you react if they did this without you knowing?
5. Would you class a secret indemnity kept from the council which achieves a gain at the cost to the
vulnerable victim a material breach of contract .?
6. Must enforcement agents always report failed levies and a full report when dealing
with vulnerable customers
7.would you employ enforcement agents that have fraudulently concealed information that could cause litigation to the council or serious damage to a protected party in the past ?
thank you for your public concern in answering these questions asap.
8.who are your current agents

Yours faithfully,

steve perkins

Dudley Triggers, Dudley Council

Dear Steve Perkins,

Information Access Request - Information Request DMBCIR:22309
Description : Enforcement agents

I acknowledge your request for information received on 2019-12-20
10:12:00.

Your request is being considered and you will receive the information
requested within the statutory timescale of 20 working days (Freedom of
Information Act 2000/Environmental Information Regulations) or 1 month
from receipt (Data Protection access requests).

For your information, the Acts and Regulations define a number of
exemptions which may prevent release of the information you have
requested. There will be an assessment and if any of the exemption
categories apply then the information may not be released. In some
circumstances the decision to release information, or not, will be based
on a public interest test. You will be advised of any considerations,
subsequent decisions and your rights of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. You will be informed if this is the case,
including your rights of appeal.

Unless otherwise requested the information may be provided in electronic
format, paper copy, normal font size. If you require alternative formats,
e.g. language, audio, large print, etc. then please let me know.

There may be a fee payable for this information. This will be considered
and you will be informed if a fee is payable. In this event the fee must
be paid before the information is processed and released. The time limit
for responses is suspended until receipt of the payment.

If you have any queries or concerns then please contact the Information
Governance Officer at Dudley MBC, The Council House, Dudley, West
Midlands, DY1 1HF, telephone 0300 555 8283, e-mail
[Dudley Metropolitan Borough Council request email] .

Please remember to quote the reference number above in any future
communications.

Most of the information that we provide in response to Freedom of
Information/Environmental Information requests will be subject to
copyright protection. In most cases the copyright will be owned by Dudley
MBC. The copyright in other information may be owned by another person or
organisation, as indicated in the information itself. You are free to use
any information supplied for your own use, including for non-commercial
research purposes. The information may also be used for the purposes of
news reporting. However, any other type of re-use, for example, by
publishing the information or issuing copies to the public will require
the permission of the copyright owner.

For information where the copyright is owned by the Council details of the
conditions on re-use can be found on our website at www.dudley.gov.uk.

For information where the copyright is owned by another person or
organisation, you must apply to the copyright owner to obtain their
permission.

Yours sincerely,

The Information Governance Team
Council House
Priory Road
Dudley
West Midlands
DY1 1HF
[Dudley Metropolitan Borough Council request email]

Information Governance, Dudley Council

Our ref: 22309     Service:  Corporate Information Governance
Team            Direct Line: 01384 815607   Date: 20/01/2020
 
 
Mr Steve Perkins
Whatodotheyknow.com
 
 
20/01/2020
 
Dear Mr Perkins,
 
Freedom Of Information Act 2000 - Information Request 22309
 
Your request for information received on 20/12/2019 has now been
considered and the information requested is enclosed.
 
Your request and our response.
 
Can you please answer under public interest using yes or no answers.
They will be contained within your code of ethics and your contracts or
simply in any code of conduct. This is not a complaint against your
council but research into how bailiffs can be a law unto themselves if not
watched.
 

 1. Does your enforcement agent contract allow your enforcement agents to
issue an indemnity against prosecution for themselves without the
agreement of the council in cases where they have wrongfully seized
when the customer is identifiably vulnerable?

 
No.
 
2. Have you ever allowed bailiffs to make their own settlement agreements
where goods have to be returned after 3 months?
 
No.
 
3. Would you allow enforcement agents to breach the equalities act by
achieving a gain whilst someone is under mental health treatment if it
meant your business rates were collected, even if they didn’t inform you?
 
No.
 
4. How would you react if they did this without you knowing?
 
Investigative work would need to be instigated.
 
5. Would you class a secret indemnity kept from the council which achieves
a gain at the cost to the vulnerable victim a material breach of contract
.?
 
Yes.
 
6. Must enforcement agents always report failed levies and a full report
when dealing with vulnerable customers.
 
Yes.
 
7. Would you employ enforcement agents that have fraudulently concealed
information that could cause litigation to the council or serious damage
to a protected party in the past ?
thank you for your public concern in answering these questions asap.
 
No.
 
8. Who are your current agents?
 
Bristow and Sutor.
Newlyns Plc.
Rundle and Co Ltd.
 
 
If you have any queries or concerns then please contact me.
 
If you are unhappy with the service you have received in relation to your
request and wish to make a comment or complaint, or request a review of
the decision, you should write to the Freedom of Information Officer at
Dudley MBC, The Council House, Dudley, West Midlands, DY1 1HF, telephone
0300 555 2345, e-mail [1][Dudley Metropolitan Borough Council request email]. 
 
Please remember to quote the reference number above in any future
communications.
 
If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by Dudley MBC.
 
The Information Commissioner may be contacted at:
 
Information Commissioner's Office
 
Wycliffe House
Water Lane
Wilmslow 
Cheshire 
SK9 5AF
Telephone:   0303 123 1113
[2]www.ico.org.uk
 
Most of the information that we provide in response to Freedom of
Information Act 2000 requests will be subject to copyright protection.  In
most cases the copyright will be owned by Dudley MBC. The copyright in
other information may be owned by another person or organisation, as
indicated in the information itself. You are free to use any information
supplied for your own use, including for non-commercial research purposes.
The information may also be used for the purposes of news reporting.
However, any other type of re-use, for example, by publishing the
information or issuing copies to the public will require the permission of
the copyright owner.
 
For information where the copyright is owned by the Council details of
the conditions on re-use can be found on our website at
[3]www.dudley.gov.uk.
 
For information where the copyright is owned by another person or
organisation, you must apply to the copyright owner to obtain their
permission.
 
Yours sincerely,
 
M J Guy
 
(Information Governance Officer – Dudley MBC)
 
 
 
 
 
 
 
 
 
This Email and any attachments contains confidential information and is
intended solely for the individual to whom it is addressed. If this Email
has been misdirected, please notify the author as soon as possible. If
this email has a protective marking of OFFICIAL – SENSITIVE, PROTECT or
RESTRICTED in its title or contents, the information within must be
subject to appropriate safeguards to protect against unauthorised or
unlawful processing and against accidental loss or destruction or damage.
OFFICIAL – SENSITIVE, PROTECT and RESTRICTED information should only be
further shared where there is a legitimate need. If you are not the
intended recipient you must not disclose, distribute, copy, print or rely
on any of the information contained, and all copies must be deleted
immediately. Whilst we take reasonable steps to try to identify any
software viruses, any attachments to this e-mail may nevertheless contain
viruses which our anti- virus software has failed to identify. You should
therefore carry out your own anti-virus checks before opening any
documents. Dudley Metropolitan Borough Council will not accept any
liability for damage caused by computer viruses emanating from any
attachment or other document supplied with this e-mail.

Please consider the environment - do you need to print this e-mail?

References

Visible links
1. mailto:[Dudley Metropolitan Borough Council request email]
2. http://www.ico.org.uk/
3. http://www.dudley.gov.uk/

Information Governance, Dudley Council

Our ref: 22309     Service:  Corporate Information Governance
Team            Direct Line: 01384 815607   Date: 21/01/2020
 
Mr Steve Perkins
Whatodotheyknow.com
 
 
21/01/2020
 
Dear Mr Perkins,
 
Freedom Of Information Act 2000 - Information Request 22309
 
Your request for information received on 20/12/2019 has now been
considered and the information requested is enclosed.
 
Your request and our response.
 
Can you please answer under public interest using yes or no answers.
They will be contained within your code of ethics and your contracts or
simply in any code of conduct. This is not a complaint against your
council but research into how bailiffs can be a law unto themselves if not
watched.
 

 1. Does your enforcement agent contract allow your enforcement agents to
issue an indemnity against prosecution for themselves without the
agreement of the council in cases where they have wrongfully seized
when the customer is identifiably vulnerable?

 
No.
 
2. Have you ever allowed bailiffs to make their own settlement agreements
where goods have to be returned after 3 months?
 
No.
 
3. Would you allow enforcement agents to breach the equalities act by
achieving a gain whilst someone is under mental health treatment if it
meant your business rates were collected, even if they didn’t inform you?
 
No.
 
4. How would you react if they did this without you knowing?
 
Investigative work would need to be instigated.
 
5. Would you class a secret indemnity kept from the council which achieves
a gain at the cost to the vulnerable victim a material breach of contract
.?
 
Yes.
 
6. Must enforcement agents always report failed levies and a full report
when dealing with vulnerable customers.
 
Yes.
 
7. Would you employ enforcement agents that have fraudulently concealed
information that could cause litigation to the council or serious damage
to a protected party in the past ?
thank you for your public concern in answering these questions asap.
 
No.
 
8. Who are your current agents?
 
Bristow and Sutor.
Newlyns Plc.
Rundle and Co Ltd.
 
If you have any queries or concerns then please contact me.
 
If you are unhappy with the service you have received in relation to your
request and wish to make a comment or complaint, or request a review of
the decision, you should write to the Freedom of Information Officer at
Dudley MBC, The Council House, Dudley, West Midlands, DY1 1HF, telephone
0300 555 2345, e-mail [1][Dudley Metropolitan Borough Council request email]. 
 
Please remember to quote the reference number above in any future
communications.
 
If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by Dudley MBC.
 
The Information Commissioner may be contacted at:
 
Information Commissioner's Office
 
Wycliffe House
Water Lane
Wilmslow 
Cheshire 
SK9 5AF
Telephone:   0303 123 1113
[2]www.ico.org.uk
 
Most of the information that we provide in response to Freedom of
Information Act 2000 requests will be subject to copyright protection.  In
most cases the copyright will be owned by Dudley MBC. The copyright in
other information may be owned by another person or organisation, as
indicated in the information itself. You are free to use any information
supplied for your own use, including for non-commercial research purposes.
The information may also be used for the purposes of news reporting.
However, any other type of re-use, for example, by publishing the
information or issuing copies to the public will require the permission of
the copyright owner.
 
For information where the copyright is owned by the Council details of
the conditions on re-use can be found on our website at
[3]www.dudley.gov.uk.
 
For information where the copyright is owned by another person or
organisation, you must apply to the copyright owner to obtain their
permission.
 
Yours sincerely,
 
M J Guy
 
(Information Governance Officer – Dudley MBC)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
This Email and any attachments contains confidential information and is
intended solely for the individual to whom it is addressed. If this Email
has been misdirected, please notify the author as soon as possible. If
this email has a protective marking of OFFICIAL – SENSITIVE, PROTECT or
RESTRICTED in its title or contents, the information within must be
subject to appropriate safeguards to protect against unauthorised or
unlawful processing and against accidental loss or destruction or damage.
OFFICIAL – SENSITIVE, PROTECT and RESTRICTED information should only be
further shared where there is a legitimate need. If you are not the
intended recipient you must not disclose, distribute, copy, print or rely
on any of the information contained, and all copies must be deleted
immediately. Whilst we take reasonable steps to try to identify any
software viruses, any attachments to this e-mail may nevertheless contain
viruses which our anti- virus software has failed to identify. You should
therefore carry out your own anti-virus checks before opening any
documents. Dudley Metropolitan Borough Council will not accept any
liability for damage caused by computer viruses emanating from any
attachment or other document supplied with this e-mail.

Please consider the environment - do you need to print this e-mail?

References

Visible links
1. mailto:[Dudley Metropolitan Borough Council request email]
2. http://www.ico.org.uk/
3. http://www.dudley.gov.uk/

Dear Information Governance,

thank you for your prompt reply and transparancy

Yours sincerely,

steve perkins