Dear Dover District Council,

can you please answer under public interest using yes or no answers...
they will be contained within your code of ethics and your contracts or simply in any code of conduct.this is not a complaint against your council but research into how bailiffs can be a law unto themselves if not watched

1. Does your enforcement agent contract allow your enforcement agents to issue an
indemnity against prosecution for themselves without the agreement of the council in
cases where they have wrongfully seized when the customer is identifiably vulnerable?
2. Have you ever allowed bailiffs to make their own settlement agreements where goods
have to be returned after 3 months?
3. Would you allow enforcement agents to breach the equalities act by achieving a gain whilst someone is under mental health treatment if it meant your
business rates were collected,even if they didnt inform you?
4. How would you react if they did this without you knowing?
5. Would you class a secret indemnity kept from the council which achieves a gain at the cost to the
vulnerable victim a material breach of contract .?
6. Must enforcement agents always report failed levies and a full report when dealing
with vulnerable customers
7.would you employ enforcement agents that have fraudulently concealed information that could cause litigation to the council or serious damage to a protected party in the past ?
thank you for your public concern in answering these questions asap.
8.who are your current agents

Yours faithfully,

steve perkins

DDC FreedomOfInformation, Dover District Council

2 Attachments

Dear Mr Perkins

 

Thank you for your request for information about bailiff indemnities.  
Your request was received on 20 December 2019 and we are dealing with it
under the terms of the Freedom of Information Act 2000 or Environmental
Information Regulations 2004, as appropriate. We will endeavour to respond
within 20 working days and if we think the request requires extra time
then we will contact you and let you know.

 

In some circumstances a fee may be chargeable and if that is the case, I
will let you know the likely charges before proceeding.

 

If you have any queries regarding this email, please contact me.

 

Regards

 

Kerry

 

 

Kerry Scott
Corporate Services Officer
Dover District Council
Council Offices, White Cliffs Business Park, Whitfield, Dover CT16
    3PJ
Tel: 01304 872312
Fax: 01304 872300
Email: [1][email address]
Web:  [2]http://dover.gov.uk
 
P Please consider the environment before printing this email

 

  [3][IMG]

Dover District Council is a data controller under GDPR, your attention is
drawn to our [4]Corporate Privacy Notice. This explains how we will use
and share your personal information and protect your privacy and rights.

 

show quoted sections

DDC FreedomOfInformation, Dover District Council

2 Attachments

Dear Mr Perkins

 

I am writing in respect of your enquiry for information held by this
Authority received on 20 December 2019 and to confirm that we have
completed the search for the information that you requested.  The
information you have sought is set out below.

 

 1. Does your enforcement agent contract allow your enforcement agents to
issue an indemnity against prosecution for themselves without the
agreement of the council in cases where they have wrongfully seized
when the customer is identifiably vulnerable?

No.

 

 2. Have you ever allowed bailiffs to make their own settlement agreements
where goods have to be returned after 3 months?

The Council does not hold this information

 

 3. Would you allow enforcement agents to breach the equalities act by
achieving a gain whilst someone is under mental health treatment if it
meant your business rates were collected,even if they didnt inform
you?

The Council does not hold this information

 

 4. How would you react if they did this without you knowing?

The Council does not hold this information

 

 5. Would you class a secret indemnity kept from the council which
achieves a gain at the cost to the vulnerable victim a material breach
of contract .?

The Council does not hold this information

 

 6. Must enforcement agents always report failed levies and a full report
when dealing with vulnerable customers

Yes

 

 7. Would you employ enforcement agents that have fraudulently concealed
information that could cause litigation to the council or serious
damage to a protected party in the past ?

The Council does not hold this information

 

 8. Who are your current agents

Phoenix (for parking related enforcement)

 

The above response is only in relation to the contract held in relation to
parking fines.  The Council’s revenues and benefits serviceis is
outsourced to Civica and the enforcement contract is held between Civica
and the contractor.

 

If you have any queries about this email, please contact me.

 

I hope you find the information useful but if, for whatever reason, you
are unhappy with the service you have received in relation to your request
and wish to make a complaint or request a review of our decision, you are
entitled to pursue any dissatisfaction through the Council’s Complaints
Procedure.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Council.   The Information Commissioner can be
contacted at: The Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF.

 

Regards

 

Kerry

 

 

Kerry Scott
Corporate Services Officer
Dover District Council
Council Offices, White Cliffs Business Park, Whitfield, Dover CT16
    3PJ
 Tel: 01304 872312
Fax: 01304 872300
Email: [1][email address]
Web:  [2]http://dover.gov.uk
 
P Please consider the environment before printing this email

 

  [3][IMG]

Dover District Council is a data controller under GDPR, your attention is
drawn to our [4]Corporate Privacy Notice. This explains how we will use
and share your personal information and protect your privacy and rights.

 

show quoted sections