Back Office Systems - Provider Names and costs
Dear Bexley Borough Council,
Please can you provide me with the following information;-
for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed
2: If not in-house the name of the provider(s)
3: The name of the solution(s)
4: The cost for each activity
Areas of interest
ICT
Data and voice Network and Support
Hardware and support
Applications and Support
Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit
Transactional HR System(s)
Payroll System(s)
Yours faithfully,
Bryan Carmichael
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Yours sincerely,
The FOI team
Dear Bryan Carmichael,
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
I acknowledge your request for information received on 25th October 2011.
Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing a reference to a third party.
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Yours sincerely,
John Grosvenor
Local Studies Librarian and Freedom of Information Officer
Libraries, Heritage & Archive Service
020 8303 7777 ext 5294
Direct Dial: 020 3045 5294
Fax: 020 8304 7058
Dear Mr Carmichael
Thank you for your freedom of information request concerning back office
systems and please accept our apologies for the delay in replying.
Your request has been considered and our response is shown below.
     ICT – All our major ICT systems are managed by Steria Ltd.
 Details of the Steria contract are available from our website
[1]www.bexley.gov.uk  with the exception of WAN & LAN networks which
are currently provided by 2e2 and Redstone Converged Solutions
respectively at an annual cost of £245k and £175k.
    Data and voice Network and Support
    Hardware and support
    Applications and Support
   Â
    Financial Systems used for
    Accounting - Oracle Financials £45k pa
    Management Accounting – Business Objects £20k pa
    Risk Insurance – JC Applications Development Ltd £5k pa
    Internal Audit – No proprietary systems used
   Â
    Transactional HR System(s) – Northgate Arinso, Resource Link
£60k pa
   Â
    Payroll System(s) included in above
If you are dissatisfied with the handling of your request please contact
the FOI Review Officer by email to [Bexley Borough Council request email]
You can also complain to the Information Commissioner at:
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Telephone: 0303 123 1113, Website: [2]www.ico.gov.uk
Yours sincerely
Trevor Mogg
Procurement Manager
London Borough of Bexley
[3][email address]
Direct dial 0203 045 5130
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