Back Office Systems - Provider Names and costs

The request was successful.

Dear Bexley Borough Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

Freedom of Information, Bexley Borough Council

Thank you for emailing the London Borough of Bexley with your request for
information.

This is an automated acknowledgement of your request.

We will respond to you as soon as possible, and will endeavour to respond
in full within 20 working days.

If you need help or assistance with your request for information, please
contact the Local Studies Librarian and Freedom of Information Officer on
telephone 020 3045 5294 during office hours.

Yours sincerely,

The FOI team

 

 

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Freedom of Information, Bexley Borough Council

Dear Bryan Carmichael,

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

I acknowledge your request for information received on 25th October 2011.

Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing a reference to a third party.

For your information, the Act defines a number of exemptions, which may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.

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If you have any queries or concerns then please contact the Local Studies Librarian and Freedom of Information Officer, Bexley Local Studies and Archive Centre, Central Library, Townley Road, Bexleyheath, Kent DA6 7HJ.

Further information is also available from the Information Commissioner at: Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
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Yours sincerely,

John Grosvenor
Local Studies Librarian and Freedom of Information Officer
Libraries, Heritage & Archive Service
020 8303 7777 ext 5294
Direct Dial: 020 3045 5294
Fax: 020 8304 7058

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Mogg, Trevor, Bexley Borough Council

Dear Mr Carmichael

 

Thank you for your freedom of information request concerning back office
systems and please accept our apologies for the delay in replying.

 

Your request has been considered and our response is shown below.

 

 

      ICT – All our major ICT systems are managed by Steria Ltd.
 Details of the Steria contract are available from our website
[1]www.bexley.gov.uk  with the exception of WAN &  LAN networks which
are currently provided by 2e2 and Redstone Converged Solutions
respectively at an annual cost of £245k and £175k.

     Data and voice Network and Support

     Hardware and support

     Applications and Support

    

     Financial Systems used for

     Accounting - Oracle Financials £45k pa

     Management Accounting – Business Objects £20k pa

     Risk Insurance – JC Applications Development Ltd £5k pa

     Internal Audit – No proprietary systems used

    

     Transactional HR System(s) – Northgate Arinso, Resource Link
£60k pa

    

     Payroll System(s) included in above

 

If you are dissatisfied with the handling of your request please contact
the FOI Review Officer by email to [Bexley Borough Council request email]

 

You can also complain to the Information Commissioner at:

 

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF

 

Telephone:   0303 123 1113,  Website: [2]www.ico.gov.uk

 

Yours sincerely

 

Trevor Mogg
Procurement Manager
London Borough of Bexley
[3][email address]
Direct dial 0203 045 5130

 

 

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