Back Office Systems - Provider Names and costs

Bryan Carmichael made this Freedom of Information request to London Borough of Barking and Dagenham Council This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Bryan Carmichael
Delivered

Dear Barking and Dagenham Borough Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

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Corporate Complaints Team, London Borough of Barking and Dagenham Council

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Ahmed Remi,

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Dear Mr Carmichael,

Please accept my apologies for responding to your request within the
timescale.

In response to your Freedom of Information request please find attached
our IT contract register. This register lists all ICT contracts
currently held by the council.

All IT services in the council have been outsourced to Elevate East
London, the contract details for this service are already published
online:
http://www.londoncontractsregister.co.uk...
32023/

If you are not satisfied with the way that I have dealt with your
request you can make a complaint by writing to the Corporate Complaints
& FOI Team, Room 104, Town Hall, 1 Town Square, Barking IG11 7HE.
Alternatively you can make your complaint on-line at
www.barking-dagenham.gov.uk or you can e-mail your complaint to
[Barking and Dagenham Borough Council request email].

If you are still not satisfied, after following our Corporate Complaints
procedure, you can take your complaint to the Information Commissioner.
Full details of how to do this will be made available on request.

If you need any more information, or if I can be of any further help,
please contact me.

Yours sincerely

Rupert Hay-Cambell

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