Back Office Systems - Provider Names and costs

The request was successful.

Dear Northumberland County Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

Watson, Jill, Northumberland County Council

Dear Mr Carmichael

 

Thank you for your request for information regarding Back Office Systems. 
Your request was received on 25 October and I am dealing with it under the
terms of the Freedom of Information Act 2000.

 

In some circumstances a fee may be payable and if that is the case, I will
let you know the likely charges before proceeding.

 

If you have any queries about this matter please contact me.  Please
remember to quote the reference number above on any future communication.

 

Kind regards

 

Jill

 

 

Jill Watson

Business Information Officer

Business & Change – Local Services

County Hall

Morpeth

Northumberland

NE61 2EF

T: 01670 534229

F: 01670 533409

Email: [1][email address]

 

Northumberland made the following annotations

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References

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1. mailto:[email address]

Freedom Of Information, Northumberland County Council

1 Attachment

Dear Mr Carmichael

Further to your request below, please see the attached information in response.

In regard to the Data and Voice Network information I've indicated 'to be confirmed', as soon as I have that information I will forward it straight on to you.

I hope this answers your request.

Kind regards

Donna Jackson
Information Governance Officer
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

* (01670) 534505
* [Northumberland County Council request email]
* http://www.northumberland.gov.uk

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Freedom Of Information, Northumberland County Council

1 Attachment

Dear Mr Carmichael

Please see the following information to complete my response sent to you yesterday.

Area Provision Provider Solution Cost

Data and Voice Network Mixed BT NorthNet £2 million pa
KBR Skypilot
Durham.Net Schools filtering
Siemens Telephony £600,000 pa
Mitel Telephony
Alcatel Telephony
In House Support
RIM BES

I hope this answers your request.

Kind regards

Donna Jackson
Information Governance Officer
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

* (01670) 534505
* [Northumberland County Council request email]
* http://www.northumberland.gov.uk

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