Back Office Systems - Provider Names and costs

Bryan Carmichael made this Freedom of Information request to Gravesham Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Gravesham Borough Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

Customer Services, Gravesham Borough Council

Dear Mr Carmichael,

Thank you for your email. This has been passed to our Freedom of Information team for their attention, and to contact you.

If you have further queries, please do not hesitate to contact us.

Yours sincerely,

Customer Services Section
Gravesham Borough Council
Tel: 01474 33 70 00
email: [Gravesham Borough Council request email]
Gravesham Borough Council - Connecting with the Community

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Freedom, Gravesham Borough Council

Dear Mr Carmichael

Thank you for your email of 25 October 2011, requesting information
about back office systems. For your records the reference number for
your request is FOI1424.

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.
Therefore, the closing date for this request is 22 November 2011.

If you have any queries about this request do not hesitate to contact us
at [email address] . Please remember to quote the reference
number above in any future communications.

Yours sincerely,

Elspeth Marshall
On behalf of Freedom

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Dhaliwal, Hardip, Gravesham Borough Council

1 Attachment

Dear Bryan Carmichael

Please find attached a response to your recent FOI request. If I can be
of any further assistance in relation to this matter, please contact me.

Kind regards Hardip

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