Awareness raising campaign on care.data

Lynn Wyeth made this Freedom of Information request to NHS Digital

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Health and Social Care Information Centre,

Please could you tell me the following:

1. How many calls have there been to the dedicated patient line between 6th January 2014 and 8th February 2014.

2. How many of these calls stated they had not received a care.data leaflet through the post? If there is any record kept of the types of questions asked, please could I have that.

3. How many GPs have requested a) Braille b) Easy Read and c) Audio versions of the resources and guidance.

4. A log of social media activities undertaken to promote the care.data roll out.

5. The names of all national patient groups, charity organisations and voluntary sector organisations that discussions have been held with (to enable cascading of info) and the dates of the meetings.

6. The names of the 350,000 charities and voluntary groups that have been asked to cascade the info to their members, with a copy of that request and any documentation enclosed to them as part of that communication.

7. A log kept of all national media coverage on the matter.

8. The names of the regional websites that have run articles

9. A list of regional events which have been aimed at area teams and CCGs and the dates they were held.

If this information is held elsewhere e.g. NHS England, please let me know and I shall redirect that part of the request.

I look forward to hearing from you

Yours faithfully,

Lynn Wyeth
Doctoral Researcher

Enquiries CRM,

 

Ref: NIC-249068-B9P3B

 

 

 

Dear Lynn Wyeth,

 

I am writing to acknowledge that your request for information was received
by The Health and Social Care Information Centre  on 10/02/2014 and is
currently being considered. 

 

If The HSCIC is able to provide you with the information you have
requested, then under the Freedom of Information (FOI) Act you are
entitled to receive it promptly and in any event no later than the 20th
working day following the date of receipt. However, we may need to contact
you to clarify your request, if this is required we aim to do this
promptly but no later than 7 days after receiving your initial request for
information.

 

May I take this opportunity to explain the FOI Act in more detail. The Act
provides a 'General right of access to information held by public
authorities. However, it also defines a number of exemptions which may
prevent the release of some or all of the information you have requested.
Therefore, the HSCIC will assess your information request in light of any
relevant exemptions.

 

If exemptions do apply, then the HSCIC may decide not to release all, or
part, of the information you have requested. I shall inform you if this is
the case, and advise you of your rights of appeal.

 

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken as to whether to
release the information to you.

 

The response to your request will be sent to you by email, however if you
require your response in any other format, please contact me to discuss a
suitable format.

 

The HSCIC will not normally charge a fee to provide you with the
information you have requested, unless the cost of dealing with your
request is more than £450 as outlined in Section 12 of the FOI Act and
Section 3 of the The FOI and Data Protection (Appropriate Limit and Fees)
Regulations 2004. If it appears likely that your request will cost more,
then the HSCIC is able to refuse to supply the information.  As per our
obligations under Section 16 of the FOI Act, every effort will be made to
provide you with details of how you may be able to reframe your request in
order for us to complete the required work within the (£450 / 18 person
hours) cost limit.

 

If you have any queries or should you wish to make a compliant about the
manner in which your request is being processed then please do not
hesitate to contact me at the above address in the first instance. Any
complaints will be investigated in accordance with the HSCIC complaints
procedure.

 

Further information about your rights under the Freedom of Information
Act, is available from the Information Commissioner's Office, Wilmslow,
Cheshire and on the HSCIC's website.

 

Kind Regards,

Contact Centre Team
Health and Social Care Information Centre
Vantage House
40 Aire Street
Leeds
LS1 4HT

0845 300 6016
Email: [1][HSCIC request email]
[2]http://www.hscic.gov.uk

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Dear Enquiries CRM,

Please could you tell me how long I will have to wait for this infomation as it is now late?

Many thanks

Yours sincerely,

Lynn Wyeth

Enquiries CRM,

1 Attachment

 

Ref: NIC-249068-B9P3B

Dear Lynn Wyeth,

Many thanks for your recent Freedom of Information request.

We have now received a reply to this from our colleagues in the
Information Governance team.

Please see the attached file.

Hope this helps. 

Kind Regards,

Contact Centre Team
Health and Social Care Information Centre
1 Trevelyan Square
Boar Lane
Leeds
LS1 6AE

0845 300 6016
Email: [1][HSCIC request email]
[2]http://www.hscic.gov.uk

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Dear Enquiries CRM,

Thank you for your response. You state in Q4 and Q7 that separate reports show the info, but I cannot see any separate reports. Have these been accidentally omitted?

Yours sincerely,

Lynn Wyeth

Enquiries CRM,

2 Attachments

 

Ref: NIC-249068-B9P3B

Dear Lynn,

 Many thanks for your email.

Please find attached the PDF files which should have been attached to the
response to your request.

Please also accept our apologies for this oversight.

Kind Regards,

Contact Centre Team
Health and Social Care Information Centre
1 Trevelyan Square
Boar Lane
Leeds
LS1 6AE

0845 300 6016
Email: [1][HSCIC request email]
[2]http://www.hscic.gov.uk

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