Average wait times for Adult Social Work Needs Assessments

The request was refused by Bridgend County Borough Council.

Dear Bridgend County Borough Council,

I would like you to provide stats on the average wait times for an Adult Social Work needs assessment over the last 3 years. If possible please break it down by month. If the above breaches the maximum aloud to spend (Section 12 of the FOIA) on a request please prioritise the last year.

I expect a response within 20 working Days.

Yours faithfully,

Euan McCutcheon

foi, Bridgend County Borough Council

Dear Sir/Madam

FOI REQUEST X04-487

We acknowledge your request for information received on 4 August 2018.

We are considering your request and you should receive a response within the statutory timescale of 20 working days, unless the information is exempt or we require additional time to consider whether disclosure is in the public interest in accordance with section 2 of the Freedom of Information Act.

We will try to supply information in electronic format by email, but if this is not possible we will let you know. If you have any special requirements e.g. language, audio, large print, etc. then please let us know.

The Act defines a number of exemptions which may prevent release of the information you have requested. Before we provide the information we will consider whether it is proper to release it and if any of the exemption categories do apply then the information will not be released. We will tell you if this is the case, and you will have a right of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. We will tell you if this is the case.

You may have to pay a fee for this information. We will consider this and let you know. If so you will have to pay the fee before we process and release the information.

If you have any queries or concerns, then please contact me directly. You can find out more about the Act from the Information Commissioner at:
Information Commissioner’s Office – Wales 2nd Floor Churchill House Churchill Way Cardiff
CF10 2HH
Telephone: 02920 678400 Fax: 02920 678399
Email: [email address]
Website: https://ico.org.uk/

Yours sincerely

Y Swyddfa Rhyddid Gwybodaeth | Freedom of Information Office
Gwasanaethau Gweithredol a Phartneriaethol | Operational and Partnership Services
Cyngor Bwrdeistref Sirol Pen-Y-Bont ar Ogwr | Bridgend County Borough Council
Ffon / Phone: (01656) 643473
Ffacs / Fax: (01656) 657899

E-bost / E-Mail [Bridgend County Borough Council request email]
Gwefan / Website: www.bridgend.gov.uk

Rydym yn croesawu gohebiaeth yn Gymraeg. Rhowch wybod i ni os mai Cymraeg yw eich dewis iaith.
We welcome correspondence in Welsh. Please let us know if your language choice is Welsh.

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foi, Bridgend County Borough Council

Dear Sir/Madam,

 

FREEDOM OF INFORMATION REQUEST X04-487

 

We refer to your email dated 4 August 2018 which contained a request for
information as set out in italics below.  Following consideration of your
request, in accordance with the Freedom of Information Act 2000, I respond
to each point as follows:

 

I would like you to provide stats on the average wait times for an Adult
Social Work needs assessment over the last 3 years. If possible please
break it down by month. If the above breaches the maximum aloud to spend
(Section 12 of the FOIA) on a request please prioritise the last year.

 

Whilst we can confirm that we hold the information requested, we have
estimated that the cost of complying with your request will exceed £450. 
We have made this calculation in accordance with Regulation 4 of the
Freedom of Information and Data Protection (Appropriate Limits and Fees
Regulations) 2004. This calculation was based on an hourly rate of £25.00
for the cost of locating, retrieving and extracting information involved
in the processing of your request.

 

We have calculated that it would take in excess of 18 hours to retrieve
the information requested as it would be a manual process to track cases
from referral to allocation. There were over 7000 referrals (including
re-referrals) during 2017/18.

 

Under Section 12 of the Freedom of Information Act we are not obliged to
comply with a request for information if we estimate that the cost of
compliance would exceed £450.  This letter is therefore a formal Refusal
Notice under section 17(5) of the Act.

 

It may be that we can supply some information if you can refine or reduce
your request to more manageable proportions and resubmit your request so
that it brings the cost within the appropriate limit.

 

Alternatively, if you wish to pay a full search and retrieval fee, we may
be prepared to consider your request under Section 13 of the Freedom of
Information Act which allows us to charge a fee where the estimated costs
exceed the £450.00 limit. 

 

If you are dissatisfied with the handling of the request, under the
Freedom of Information Act 2000 you have the right to request a review of
the Council’s response to your request for information.  If you wish to
request a review, please write to:

 

Monitoring Officer

Bridgend County Borough Council

Civic Offices,

Angel Street

Bridgend, CF31 4WB

 

within 28 days of the date of this letter.  If you remain dissatisfied
with the outcome of that review, you may seek further recourse by lodging
an appeal with the Information Commissioner at:

 

Information Commissioner’s Office – Wales

2^nd Floor

Churchill House

Churchill Way

Cardiff

CF10 2HH

Tel:  02920 678400

Fax:  02920 678399

E:mail : [1][email address]

Website:  [2]www.ico.org.uk

 

Yours sincerely

--

Freedom of Information Office

Bridgend County Borough Council

Level 2, Civic Offices

Angel Street

Bridgend

CF31 4WB

Tel: 01656 643565

Email: [Bridgend County Borough Council request email]

 

 

 

 

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