Average wait times for Adult Social Work Needs Assessments

The request was successful.

Dear Kirklees Borough Council,

I would like you to provide stats on the average wait times for an Adult Social Work needs assessment over the last 3 years. If possible please break it down by month. If the above breaches the maximum aloud to spend (Section 12 of the FOIA) on a request please prioritise the last year.

I expect a response within 20 working Days.

Yours faithfully,

[name removed]

Freedom Info, Kirklees Borough Council

Dear [name removed]

I confirm receipt of your information request and that I am looking into this.

I will respond to you in due course.

Regards

Information Governance Team
Legal, Governance & Monitoring
Telephone: 01484 221000 (voice activated switchboard – please ask for Freedom of Information)

This email and any attachments are confidential. If you have received it in error - notify the sender immediately, delete it from your system, and do not use, copy or disclose the information in any way. Kirklees Council monitors all emails sent or received.

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Freedom Info, Kirklees Borough Council

Dear [name removed]

17988 - Wait times for adult social work assessments

Thank you for your recent enquiry.

From our preliminary assessment, it is clear that we will not be able to answer your request without further clarification.

The Council requires further information in order to identify and locate the information you have asked for. In particular, it would be useful to know when you ask for ‘Wait times’, do you mean:

a)The average of how long it took for an assessment to commence.
or
b)Or the average of how long it took for an assessment to complete.

Once you have clarified the information you require, I will action your request. If I do not receive clarification within three months, this question will be considered to have lapsed.

• Under section 1(3) of the Freedom of Information Act 2000 (FoIA), a public authority need not comply with a request unless any further information reasonably required to locate the information is supplied.

• Under regulation 12(4)(c) of the Environmental Information Regulations 2014 (EIR), a public authority can refuse to answer a request that is too general, provided the public authority has gone back to the requester and asked for extra information, offering a advice and assistance to help to explain, clarify or rephrase their request.

In this case the Council considers that the EIR apply / FoIA applies.

Please remember to quote the reference number above in any future communications.

If you would like to discuss this email, please contact me.

Regards

Information Governance Team
The Democracy Service
Telephone: 01484 221000 (voice activated switchboard – please ask for Freedom of Information)

This email and any attachments are confidential. If you have received it in error - notify the sender immediately, delete it from your system, and do not use, copy or disclose the information in any way. Kirklees Council monitors all emails sent or received.

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Dear Freedom Info,

a)The average of how long it took for an assessment to commence.

If you now wish me to send another request please do let me know.

Yours sincerely,

[name removed]

Freedom Info, Kirklees Borough Council

Dear [name removed]

Further to your email below, I see that request number 17988 was made in August 2018, therefore I have logged this email as a new request.

From our preliminary assessment, it is clear that we will not be able to answer your request without further clarification.

The Council requires further information in order to identify and locate the information you have asked for. In particular, it would be useful to know what time frame you are looking at for this information.

Once you have clarified the information you require, I will action your request. If I do not receive clarification within three months, this question will be considered to have lapsed.

• Under section 1(3) of the Freedom of Information Act 2000 (FoIA), a public authority need not comply with a request unless any further information reasonably required to locate the information is supplied.

• Under regulation 12(4)(c) of the Environmental Information Regulations 2014 (EIR), a public authority can refuse to answer a request that is too general, provided the public authority has gone back to the requester and asked for extra information, offering a advice and assistance to help to explain, clarify or rephrase their request.

In this case the Council considers that the EIR apply / FoIA applies.

Please remember to quote the reference number above in any future communications.

If you would like to discuss this email, please contact me.

Regards

Information Governance Team
Kirklees Council, The Democracy Service
Telephone: 01484 221000 (voice activated switchboard – please ask for Freedom of Information)

For more information about how we deal with your personal data, please see the Kirklees Council privacy notice

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Dear Freedom Info,

The time frame is 2015-2018. Only 2018 if Section 12 is breached.

Yours sincerely,

[name removed]

Freedom Info, Kirklees Borough Council

Dear [name removed],

I am writing in response to your request dated 29/09/2020.  This has been
dealt with under the Freedom of Information Act 2000.

You asked for the following information:

What are the average wait times fot Adult social work assessments?

The Council’s response to your specific questions is set out below:

Average Days
2018/19 4.9
2017/18 3.8
2016/17 3.3
2015/16 3.9

If you are not content with the handling of your request, you have the
right to ask for an internal review.  Requests for internal reviews should
be submitted within 2 months of the date of receipt of the response to
your original request and should be addressed to the Monitoring Officer,
1^st Floor, Civic Centre 3, Market Street, Huddersfield HD1 2EY. 
Alternatively, you can send an email to: [1][email address]. 

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of any review you have the right
under section 50 of the 2000 Act to apply to the Information Commissioner
for a decision as to whether your request for information has been dealt
with in accordance with the requirements of the Act.  The Information
Commissioner’s website is at [2]www.ico.org.uk and gives more information
about the role and duties of the Commissioner.  The ICO telephone helpline
on 0303 123 1113 or 01625 545745 is available between 9am and 5pm, Monday
to Friday.

Yours sincerely

Information Governance Team

Kirklees Council, The Democracy Service

Telephone: 01484 221000 (voice activated switchboard – please ask for
Freedom of Information)

For more information about how we deal with your personal data, please see
the [3]Kirklees Council privacy notice

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This email and any attachments are confidential. If you have received this
email in error – please notify the sender immediately, delete it from your
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