Average wait times for Adult Social Work Needs Assessments

The request was successful.

Dear Greenwich Borough Council,

I would like you to provide stats on the average wait times for an Adult Social Work needs assessment over the last 3 years. If possible please break it down by month. If the above breaches the maximum aloud to spend (Section 12 of the FOIA) on a request please prioritise the last year.

I expect a response within 20 working Days.

Yours faithfully,

[name removed]

foi, Greenwich Borough Council

Dear [name removed]

Freedom of Information request: FOI-17956

Thank you for your request dated 04 August 2018

Your request will be answered by 04 September 2018

If you have any queries about this request, please contact me, quoting the reference number above.

Yours sincerely,

Jackie Jago
Head of Corporate Services
Corporate Services
Directorate of Central Services
Royal Borough of Greenwich

 020 8921 5044
 Room 20 Basement The Town Hall, Wellington Street, London SE18 6PW
 www.royalgreenwich.gov.uk

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foi, Greenwich Borough Council

Dear [name removed]

Freedom of Information request: FOI-17956

Thank you for your request dated 4th August 2018.

Our response is as follows:

Period Average waiting time for an assessment, in days
Apr-15 8.2
May-15 12.9
Jun-15 5.9
Jul-15 3.8
Aug-15 2.9
Sep-15 10.6
Oct-15 17.9
Nov-15 13.5
Dec-15 9.4
Jan-16 21.4
Feb-16 18.6
Mar-16 14.4
Apr-16 10.4
May-16 30.1
Jun-16 21.7
Jul-16 11.5
Aug-16 6.4
Sep-16 8.1
Oct-16 18.4
Nov-16 24.8
Dec-16 16.0
Jan-17 6.6
Feb-17 18.4
Mar-17 14.5
Apr-17 9.6
May-17 19.7
Jun-17 19.8
Jul-17 24.1
Aug-17 20.2
Sep-17 39.2
Oct-17 18.2
Nov-17 19.4
Dec-17 25.5
Jan-18 16.2
Feb-18 20.1
Mar-18 12.6

If you have any queries about this correspondence, please contact me, quoting the reference number above.

If you are not satisfied with our response to your request, you can ask for an Internal Review. Internal review requests should be submitted within two months of the date of receipt of the response to your original request. If you wish to do this, please contact us, setting out why you are dissatisfied.

If you are not satisfied with the outcome of the Internal Review, you may apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have exhausted the Internal Review procedure provided by the Council. You can contact the ICO by emailing [email address], or by post at Customer Contact, Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

Yours sincerely,

Jackie Jago
Head of Corporate Services
Corporate Services
Directorate of Central Services
Royal Borough of Greenwich

 020 8921 5044
 Room 20 Basement The Town Hall, Wellington Street, London SE18 6PW
 www.royalgreenwich.gov.uk

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