Average wait times for Adult Social Work Needs Assessments

The request was successful.

Dear Cumbria County Council,

I would like you to provide stats on the average wait times for an Adult Social Work needs assessment over the last 3 years. If possible please break it down by month. If the above breaches the maximum aloud to spend (Section 12 of the FOIA) on a request please prioritise the last year.

I expect a response within 20 working Days.

Yours faithfully,

[name removed]

Information Governance, Cumbria County Council

Dear [name removed]

FREEDOM OF INFORMATION ACT 2000

ENVIRONMENTAL INFORMATION REGULATIONS 2004

REFERENCE: IG 00768

Thank you for your request for information regarding average wait times
for Adult Social Work needs assessments, which was received on 06 August
2018.

The council aims to provide you with the information within the statutory
timescale of 20 working days in this case the date is 04 September 2018. 
Subject to the information not being exempt or containing any references
to third parties.

The council will, as a matter of routine make information available in
electronic format.  Where it is not practical to do this information will
be provided in hard copy (paper).  If information is required in
alternative formats e.g. language, audio, large print, etc., please
indicate this as soon as possible so the council can consider your
request.

The Freedom of Information Act 2000 and Environmental Information
Regulations 2004 define a number of exemptions/exceptions which may
prevent information being released to you automatically.  The council will
make an assessment about the application of any exemptions/exceptions and
issue you with a decision letter, which will include details of your right
to appeal.

If the information you request contains reference to a third party the
council will consult with them prior to making a decision about the
release of information.

In accordance with the council’s [1]Charging Policy a fee may be charged
for supplying information.  If a fee is payable you will be issued with a
fees notice.  The applicable fee must be paid in full before the
information is processed and released.  The statutory time limit for
responses is suspended until the council has received and processed your
payment.  If payment is not received within three months of issuing the
fees notice your request will be closed.

If you have any queries or concerns about this email then please contact:

Information Governance Team

Corporate, Customer & Community Services

Cumbria County Council, Cumbria House, 117 Botchergate, Carlisle, CA1 1RD

Email: [2][Cumbria County Council request email]

Telephone: 01228 221234

This e-mail contains confidential information (which may also be legally
privileged) and is intended solely for the use of the intended named
recipient. If you are not the intended recipient you may not disclose,
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you have received this message in error please notify the originator
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References

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Information Governance, Cumbria County Council

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Dear [name removed] 

FREEDOM OF INFORMATION ACT 2000 / ENVIRONMENTAL INFORMATION REGULATIONS
2004

REFERENCE: IG 00768

Please see attached for a response to your request for information.

Yours sincerely

Information Governance Team

Corporate, Customer and Community Services • Cumbria County Council

Cumbria House • 117 Botchergate • Carlisle • CA1 1RD

E: [1][Cumbria County Council request email]

T: 01228 221234

This e-mail contains confidential information (which may also be legally
privileged) and is intended solely for the use of the intended named
recipient. If you are not the intended recipient you may not disclose,
copy, distribute or retain any part of this message or its attachments. If
you have received this message in error please notify the originator
immediately by using the reply facility in your e-mail software. Incoming
and outgoing emails may be monitored in line with current legislation. All
copies of the message received in error should be destroyed. Any views or
opinions expressed are solely those of the original author. This email
message has been scanned for viruses, and declared to be virus free at the
point of exit from Cumbria County Council's network.
http://www.cumbria.gov.uk/_

References

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1. mailto:[cumbria%20county%20council%20request%20email]

Dear Information Governance,
Apologies for the lateness of my reply.

I confirm I require full care act assessments only

Yours sincerely,

[name removed]

Information Governance, Cumbria County Council

Dear [name removed] 

Freedom of Information Act 2000 Reference: FOI-6906-2020

Thank you for your request for information regarding Adult Social Work
needs assessments, which was received on 19/09/2020.

The council aims to provide you with the information within the statutory
timescale of 20 working days in this case the date is 19/10/2020.
Subject to the information not being exempt or containing any references
to third parties.

While we endeavour to respond to in these timescales, we want to make you
aware that responding to the current clinical priority of Covid-19 may
mean at times, we struggle to meet these timescales.

The council will, as a matter of routine make information available in
electronic format. Where it is not practical to do this information will
be provided in hard copy (paper). If information is required in
alternative formats e.g. language, audio, large print, etc., please
indicate this as soon as possible so the council can consider your
request.

The Freedom of Information Act 2000 define a number of
exemptions/exceptions which may prevent information being released to you
automatically. The council will make an assessment about the application
of any exemptions/exceptions and issue you with a decision letter, which
will include details of your right to appeal.

If the information you request contains reference to a third party the
council will consult with them prior to making a decision about the
release of information.

In accordance with the council's Charging Policy a fee may be charged for
supplying information. If a fee is payable you will be issued with a fees
notice. The applicable fee must be paid in full before the information is
processed and released. The statutory time limit for responses is
suspended until the council has received and processed your payment. If
payment is not received within three months of issuing the fees notice
your request will be closed.

If you have any queries or concerns about this email do not hesitate to
contact us.

Many thanks 

Information Governance Team
Corporate, Customer & Community | Cumbria County Council
Service Centre | Parkhouse Building | Kingmoor Business Park
| Carlisle | CA6 4SJ
 
t: 01228 221234 
[1]https://cumbria.gov.uk
 

References

Visible links
1. https://cumbria.gov.uk/

Dear Information Governance,

This request is now overdue, please can you let me know when I should expect a response.

Yours sincerely,

[name removed]

Information Governance, Cumbria County Council

1 Attachment

Dear [name removed],

Please accept my apologies for the delay in responding to your request and
for any inconvenience this may have caused.

We are aware that the timescale for response is now overdue, however we
appreciate your patience during these challenging times.

I will follow up with the appropriate service today and we will be back in
touch as soon as possible.

Kind Regards,

Belinda Taylor
Information Governance & Complaints Officer
Corporate, Customer and Community Services | Cumbria County Council

t: 01228 221234
[1]www.cumbria.gov.uk

cid:image001.jpg@01D51C5E.F9AD85E0

show quoted sections

Information Governance, Cumbria County Council

1 Attachment

  • This attachment has been hidden. The file is currently unavailable. If you require access, please get in touch with us, and we will endeavour to make it accessible as soon as possible. If you are the requester, then you may sign in to view the attachment. Please contact us if you have any questions.

Dear [name removed] 

Freedom of Information Act 2000, Reference: FOI-6906-2020

Please see attached for a response to your request for information.

Many thanks 

Information Governance Team
Corporate, Customer & Community | Cumbria County Council
Service Centre | Parkhouse Building | Kingmoor Business Park
| Carlisle | CA6 4SJ
 
t: 01228 221234 
[1]https://cumbria.gov.uk
 

References

Visible links
1. https://cumbria.gov.uk/