Dear Police Service of Northern Ireland,

Please can you give me the average response times for

a/ criminal activities
b/ any other call out

for the South Belfast area on Monday the 18th September between the hours of 12 noon and 17.00 hrs

Yours faithfully,

Trevor McKee

Police Service of Northern Ireland

This e-mail has been marked OFFICIAL [PUBLIC];

26th October 2017

Dear Mr. McKee,

FREEDOM of INFORMATION ACT 2000

I write in connection with your request for information dated 25th October
2017 which was received by the Police Service of Northern Ireland (PSNI)
on 25th October 2017.  I note you seek access to the following
information:

Average Response Times Crimes South Belfast 18 September 2017 - Noon -
17.00

This request will be dealt with under the terms of the Freedom of
Information Act 2000. A response should be sent to you within 20 working
days, however I would like to advise you that PSNI are currently
experiencing a delay in the processing of requests and we aim to respond
to your request as soon as possible. The Freedom of Information team will
advise you in writing if there are any delays in responding to your
request and will keep you advised of progress.

If your request is unclear and clarification is required the 20 day
legislative time limit dictated by the Freedom of Information Act 2000
will be stopped until we receive clarification of your request. The ICO
guidance at paragraph 40 of the link below sets out that the clock begins
anew the day after the clarification is received. It states

“If the requester subsequently provides enough detail to enable the
authority to identify and locate the information, then the authority must
respond to the clarified request within a new 20 working day time limit
with the ‘clock’ starting the day after it receives the required
clarification. “

The link for this is:

[1]https://ico.org.uk/media/for-organisatio...

In the event where the cost of complying with the request would exceed the
“appropriate level”, which is fixed at £450, as stated in the Freedom of
Information Regulations 2004, it is the policy of the PSNI to close the
request. You will however be notified of this decision and given an
opportunity to refine and resubmit the request.

If your request requires either full or partial transference to another
public authority in order to answer your query, again, you will be
notified.

If you have any queries regarding your request please write or contact the
Freedom of Information Team on 028 9070 0164. Please remember to quote the
reference number listed above in any future communications with the
Freedom of Information Team.

If you are dissatisfied in any way with the handling of your request, you
have the right to request a review. You should do this as soon as
possible, or in any case within two months of the date of issue of this
letter. In the event that you require a review to be undertaken, you can
do so by writing to the Head of Freedom of Information, PSNI Headquarters,
65 Knock Road, Belfast, BT5 6LE or by emailing [email address]. 

If following an internal review, carried out by an independent decision
maker, you were to remain dissatisfied in any way with the handling of the
request you may make a complaint, under Section 50 of the Freedom of
Information Act, to the Information Commissioner’s Office and ask that
they investigate whether the PSNI has complied with the terms of the
Freedom of Information Act.  You can write to the Information Commissioner
at Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF. In most circumstances the Information
Commissioner will not investigate a complaint unless an internal review
procedure has been carried out, however the Commissioner has the option to
investigate the matter at his discretion.

Yours sincerely,

Jane

FOI Decision Maker
FOI Unit
PSNI HQ Brooklyn

References

Visible links
1. https://ico.org.uk/media/for-organisatio...

Dear Jane,

May I have a response to my request for information please?

Yours faithfully,

Trevor McKee

Police Service of Northern Ireland

This e-mail has been marked OFFICIAL [PUBLIC];

Dear Mr Mckee

Thank you for your email.

Unfortunately, the PSNI is currently experiencing a delay in processing
Freedom of Information and Data Protection requests and we are advising
requesters of this delay in our initial acknowledgement email.

The Freedom of Information and Data Protection Unit is dealing with a high
volume of requests and reduced staffing levels which has impacted on our
ability to issue responses within the legislative time-frame. I can assure
you that all our requests are being progressed as quickly as possible and
please accept my apologies for any inconvenience this has caused you.

If you remain dissatisfied with our delay in processing your request, you
are entitled to complain to the Information Commissioner’s office whose
contact details are:

 

Information Commissioner’s Office

3^rd Floor

14 Cromac Place

Belfast

BT7 2JB

Tele: 028 909278757

Email: [1][email address]

  

 

Regards,

 

 

Sean Topping

Data Protection & Freedom of Information Unit

Police Service of Northern Ireland

Phone: 02890 561616 / Ext: 33546

 

show quoted sections

References

Visible links
1. mailto:[email address]

Police Service of Northern Ireland

1 Attachment

This e-mail has been marked OFFICIAL [PUBLIC];

Subject:   FOI-2017-02993
29th November 2017

Dear Mr. McKee,

FREEDOM of INFORMATION ACT 2000

I write in connection with your request for information dated 25th October
2017 which was received by the Police Service of Northern Ireland on 25th
October 2017.  I note you seek access to the following information:

Average Response Times Crimes South Belfast 18 September 2017 - Noon -
17.00

Please find attached response to your request and accept my apologises for
the delay.

 

Yours sincerely

Jane

FOI Decision Maker
FOI Unit
PSNI HQ Brooklyn

show quoted sections

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