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Availability of Wheelchair Accessible Taxis/PHVs

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Dear Weymouth and Portland Borough Council,
WHEELCHAIR ACCESSIBLE TAXIS/PRIVATE HIRE VEHICLES (“WAVs”)-AVAILABILITY
This study is concerned with actual rather than notional availability of wheelchair accessible taxis and PHVs (“WAVs”). Individuals and some organisations can have great difficulty obtaining WAVs when and where required. As a generality, in rural/semi-rural areas or at schooltimes, on some evenings and on Sundays. This seeks to begin to clarify why this occurs and what does and does not work to improve the situation.
1. TAXI STATISTICS : How many a)wheelchair accessible taxis; b) other taxis c) wheelchair accessible phvs d) other phvs do you have licensed? This is to update the 2015 DfT statistics, the 2017 update is due shortly.
2. TAXI POLICY & PUBLIC SECTOR EQUALITY DUTY : FACTORS AFFECTING AVAILABILITY:
Typical factors affecting availability in a given licensing area are:
a) whether individual licensing authorities require a fully or substantially WAV fleet;
b) LA (eg SEN, schools, social care) and NHS (eg goods, staff ,NEPTS etc ) contracts;
c) not making all WAV operators booking/ contact details publically available;
d) operators refusal of prebookings;
e) operators refusal to carry wheelchairs;
f) drivers medical exemptions (wheelchair and assistance dog);
g) significantly more people relative to resident population eg commuters, tourists, passengers in transit;
h) private contracts, driver rest, vehicle repair and maintenance etc;
Please say if and how your taxi policy takes into account each of a)-h) above, or anything else relevant to try to ensure that sufficient WAVs are available to meet demand .*
3. CONTACT INFORMATION:*
To enable further research into accuracy, reliability, consistency and completeness of public and commercial information please provide a list/ spreadsheet/link etc showing the business contact details for all WAV operators with which your authority has dealings (eg as a Licensing Authority or contracting party including for Unitary Authorities, SEN, social services etc. In two-tier authorities please also state the contracting authority).
4. RAIL INDUSTRY : *
To obtain approval by the rail regulator, of their Disabled Persons Protection Policies (“DPPPs”) in order to meet the requirements of their operating licences, station and Train Operating Companies (“TOCs”) should know about WAV availability both for their own needs (rail disruption etc) and to inform passengers.
What arrangements if any have you made to inform them or to ensure that licensed WAV operators do so?
5. INFORMATION FOR TOURISTS , AIR/SEA/RAIL etc PASSENGERS IN TRANSIT ;*
Does your authorities information (including websites & social media) clearly tell the public:
a) the contact details for all WAVs licensed by your authority? If not, why not?; b)if and when WAVS are likely to be hard to obtain?;
c) that TAXI/PHV operators may charge extra etc to carry wheelchairs? (ie unless and until s167 is formally commenced).
6. COMPETITION.
Large authorities responsible for schools/SEN Transport can typically spend around £10m-£11m annually on taxis, including many WAVs .
Have you carried out or collaborated with any value for money studies on this? With what outcome?

Having discussed this matter with the ICO I wish to draw the following to your attention:
1. RE-USE OF INFORMATION PREVIOUSLY SUPPLIED
To minimise duplication I intend to re-use information on wheelchair accessible taxis/PHVs recently provided by your authority to Mr Doug Paulley in response to his Freedom of Information Request. This is for possible use by anyone interested in any way in disability and transport , including government, and is NOT for commercial gain.
2. *If providing the information in exactly the form requested is onerous, but is available in another easier to provide form (eg in a report or printed document) please say so as soon as possible.

Yours faithfully,

Dick Fowler

Weymouth and Portland Borough Council

Dear Mr Fowler,
Thank you for your information access request: we aim to complete this
within 20 working days from 31/08/2017. Please quote your reference number
(36041) in further correspondence.
Yours sincerely,
The Customer Services Team at Dorset Councils Partnership, a partnership
between North Dorset District Council, West Dorset District Council and
Weymouth & Portland Borough Council

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Lynda Dodds,

Good morning Mr Fowler

 

I have replied as appropriate below.

 

Regards

 

Lynda Dodds

Senior Licensing Officer

Business Licensing Team

 

Dorset Councils’ Partnership serving:

North Dorset District Council, West Dorset District Council and Weymouth &
Portland Borough Council

 

01305 838028

[1][email address]

[2]www.dorsetforyou.com/contactus

 

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Lynda Dodds,

Good morning

 

I understand that you may not have received my full response to you
before.

 

I hereby resend my respond to you – answers in red against your original
questions.

 

Regards

 

 

Lynda Dodds

Senior Licensing Officer

Business Licensing Team

 

Dorset Councils’ Partnership serving:

North Dorset District Council, West Dorset District Council and Weymouth &
Portland Borough Council

 

01305 838028

[1][email address]

[2]www.dorsetforyou.com/contactus

 

As part of our modernisation programme, we can now send invoices and other
billing correspondence by email. This is easier, greener and will reduce
costs, which will help protect your community’s services. To sign up for
this service please visit the Dorset for You website by clicking on the
following link, complete your details and agree to the terms & conditions
before submitting.
[3]https://www.dorsetforyou.com/sign-up-for...

 

For the latest council news and information sign up to
[4]www.dorsetforyou.com/e-news   

twitter.com/dorsetforyou

facebook.com/dorsetforyou

 

 

 

 

Richard Taylor left an annotation ()

The response was provided by editing a quoted copy of the original request. For some reason at the time of writing WhatDoTheyKnow isn't showing the "show quoted sections" link which should enable the quoted original message to be seen.

You can view it via:

https://www.whatdotheyknow.com/request/a...

Regards,

Richard

--
WhatDoTheyKnow volunteer

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