We don't know whether the most recent response to this request contains information or not – if you are Richard Walker please sign in and let everyone know.

Availability of current online Set(M) application notes (with specific regard to pre-SELT English qualifications)

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Dear Home Office,

The paper-based Set(M) used to be accompanied by 'SET(M) GUIDANCE NOTES'. However, I can't find a current version of these notes relevant to the new online Set(M) application process.

I'm writing to ask where the guidance for the current online Set(M) application can be found, and specifically, what that guidance says about how an applicant should fill out an online Set(M) application (including what evidence they should scan and submit) when they have a language test that was taken before SELT numbers were issued, but is still valid according to the criteria on https://www.gov.uk/english-language/appr...
1) it’s on the current list of recognised tests, and
2) it was accepted for another UK immigration application

The current online Set(M) application requires applicants to enter a SELT number, and won't allow the applicant to progress without supplying this number. However, if they are relying on a exam that was taken in 2014, they may not have a SELT number.

Yours faithfully,

Richard Walker

FOI Requests, Home Office

Mr. Walker,

Please be aware that we have decided to handle your correspondence of 6 July outside the provisions of the Freedom of Information Act. This is because it does not meet the criteria for a Freedom of Information request, as it does not ask for recorded information.

Below is a link to the ICO guidance for the criteria for valid requests under the Act:
https://ico.org.uk/media/for-organisatio...

We will provide an answer to your query, but it will be answer outside of the provisions of the Act.  You should expect to receive a response in due course.

Thank you,

P. Zebedee
FOI Requests
Home Office

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UK Visas and Immigration,

Dear Richard Walker,

Thank you for your enquiry dated the 6th July regarding your query.
 
Our response to your enquiry will involve asking for or disclosing your
personal data.  We cannot do this via ‘WhatDoTheyKnow.com’, which is a
public website.  I would therefore be grateful if you would let us have
your personal e-mail and the query to which we can reply. 
Alternatively, if you would like to contact us directly, you can at the
following address:
[1][email address]
Please also refer to our website for guidance by using this link:
[2]https://www.gov.uk/homeoffice”.
We provide this email response whenever the enquiry is “case specific”.
Yours Faithfully

Julie Jones
UK Visa and Immigration

 

 

UKVI Contact Centre

Website: [3]www.gov.uk/home-office

 

[4]Image
Please note that we cannot provide case specific advice or pre-assess an
application but we can provide information and support you through
signposting and website navigation. If you require more specific advise
then please speak to a qualified immigration advisor
[---001:000881:23982---]

References

Visible links
1. Click to follow link: mailto:[email address]
mailto:[email address]
2. Click to follow link: https://www.gov.uk/homeoffice
https://www.gov.uk/homeoffice
3. http://www.gov.uk/home-office

Dear UK Visas and Immigration,

Thank you for your initial replies.

May I clarify that this is a request for general information under the Freedom of Information Act, and not a personal request.

I am asking for the guidance on how applicants must complete the online SET(M) application, and in particular the SELT number box, when they are in the situation of relying on a language test that was used in a previous application, but that does not have a SELT number (because it was taken before the SELT system was in place).

In the past, Immigration Rules Appendix FM-SE has been the record of this kind of guidance. However, in its most recent form it does not provide guidance on how to complete the SELT box on the online SET(M) application. It would nevertheless seem that such guidance must exist, otherwise applicants in this situation would simply not be able to complete and submit a valid application.

I would be grateful if you could provide this guidance.

Yours sincerely,

Richard Walker

UK Visas and Immigration,

Dear Richard Walker,

Thank you for your enquiry dated the 15th July regarding your query.
 
We are unable to advise on settlement applications.
Please use the link below to find out if you can apply for settlement
(also called ‘indefinite leave to remain’) in the UK:
[1]https://www.gov.uk/settle-in-the-uk
If you need any further help or assistance you would need to contact an
independent immigration adviser.
Please note the onus is upon individual customers to ensure that they
satisfy the requirements for the visa they are applying for.  Guidance
material accompanies each and every application and should be considered
when making an application. UK Visas and Immigration is not able to give,
indicate or advise upon the outcome of any such application prior to it
being given full and careful consideration.
Directing you to the guidance material is the only advice we can give you.
If you need any further help you should seek independent immigration
advice. Immigration advisers can help you with immigration matters,
including completion of forms and representing you at a tribunal. The
Office of the Immigration Services Commissioner (OISC) regulates
immigration advisers, which mean they must meet certain standards.
Please see the below link to find an immigration adviser:
[2]https://www.gov.uk/find-an-immigration-a...
Yours Faithfully

Julie Jones
UK Visa and Immigration

 

 

UKVI Contact Centre

Website: [3]www.gov.uk/home-office

 

[4]Image
Please note that we cannot provide case specific advice or pre-assess an
application but we can provide information and support you through
signposting and website navigation. If you require more specific advise
then please speak to a qualified immigration advisor
[---001:001448:19530---]

References

Visible links
1. Click to follow link: https://www.gov.uk/settle-in-the-uk
https://www.gov.uk/settle-in-the-uk
2. Click to follow link: https://www.gov.uk/find-an-immigration-a...
https://www.gov.uk/find-an-immigration-a...
3. http://www.gov.uk/home-office

Dear Julie / UK Visas and Immigration ,

Again, for clarity - I am not making an application, nor am I asking for you to advise me on a particular application. I am asking what the published, general guidance on this point is.

For context, the reason for my interest in this matter is finding out about the technical barriers and issues that eligible individuals face when making applications through UKVI systems.

You state that "the onus is upon individual customers to ensure that they
satisfy the requirements for the visa they are applying for". This is precisely my reason for asking about this matter.

The guidance at https://www.gov.uk/english-language/appr... states that previous applications accepted for another UK immigration application may be used, but the current online form for SET(M) requires a SELT number that such qualifications may not have if they were taken before 2015. The form can't be completed without this number.

You state that "Guidance material accompanies each and every application", and that you can help me by directing me to the guidance material. I assure you that I have read the material available through https://www.gov.uk/settle-in-the-uk as comprehensively as I can, and I have yet to find guidance on the point about which I am asking.

If it is in fact the case that such guidance does not exist, then I can understand that you would not be able to provide it, and all I ask would be a clear confirmation that this information does not exist. (You can understand that if that were to be case, that would be an unfortunate situation, as it would create a barrier to application for eligible individuals who hold such qualifications.)

With thanks for your help,

Richard Walker

UK Visas and Immigration,

Dear Richard Walker,

Thank you for your response dated the 16th July regarding your query.
 
Unfortunately as previously advised we are unable to advise on settlement
applications.
Please use the link below to find out if you can apply for settlement
(also called ‘indefinite leave to remain’) in the UK:
[1]https://www.gov.uk/settle-in-the-uk
If you need any further help or assistance you would need to contact an
independent immigration adviser.
Please note the onus is upon individual customers to ensure that they
satisfy the requirements for the visa they are applying for.  Guidance
material accompanies each and every application and should be considered
when making an application. UK Visas and Immigration is not able to give,
indicate or advise upon the outcome of any such application prior to it
being given full and careful consideration.
Directing you to the guidance material is the only advice we can give you.
If you need any further help you should seek independent immigration
advice. Immigration advisers can help you with immigration matters,
including completion of forms and representing you at a tribunal. The
Office of the Immigration Services Commissioner (OISC) regulates
immigration advisers, which mean they must meet certain standards.
Please see the below link to find an immigration adviser:
[2]https://www.gov.uk/find-an-immigration-a...
Yours Faithfully

Matt Morris
UK Visa and Immigration

 

Matt Morris

 

UKVI Contact Centre

Website: [3]www.gov.uk/home-office

 

[4]Image
Please note that we cannot provide case specific advice or pre-assess an
application but we can provide information and support you through
signposting and website navigation. If you require more specific advise
then please speak to a qualified immigration advisor
[---001:001491:24207---]

References

Visible links
1. Click to follow link: https://www.gov.uk/settle-in-the-uk
https://www.gov.uk/settle-in-the-uk
2. Click to follow link: https://www.gov.uk/find-an-immigration-a...
https://www.gov.uk/find-an-immigration-a...
3. http://www.gov.uk/home-office

Dear UK Visas and Immigration,

I do of course understand that Freedom of information requests are not a channel for asking for advice on specific applications. But as I hope I've already been clear, I am NOT asking about an application I am making. I'm a British citizen with no need to make such an application.

I am asking, under the Freedom of Information act, for the information I specified regarding the operation of the application process. I believe it's reasonable for me to expect that this information may exist in recorded form, because as I have mentioned previously, information on similar topics has previously been made public; and because if it does not exist, that fact in itself would represent a considerable barrier to eligible applicants.

If there is a genuine reason why you can't supply this information, such as if the information is sensitive or the costs are too high, then please simply let me know.

However, I would appreciate a genuine reply to my request, rather than a copy-paste response that clearly isn't relevant to what I am asking. In particular it's odd to reply to me as if I am making an application when I've been clear that I am not!

Yours sincerely,

Richard Walker

FOI Requests, Home Office

Dear Mr Walker,

 

 

Thank you for contacting the Home Office with your request.

 

This has been assigned to a caseworker (case ref 54642). We will aim to
send you a full response by 15/08/2019 which is twenty working days from
the date we received your request.

 

If you have any questions then please do not hesitate to contact us.

 

 

Thank you,

 

N McKenzie

 

Home Office

 

 

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Dear FOI Requests,

Thank you - I look forward to receiving this info in the next few days.

Yours sincerely,

Richard Walker

FOI Responses, Home Office

3 Attachments

[1]Logo for letterhead.png  

   

                     

 

Dear Mr Walker

 

Please find attached a letter in response to your FOI request regarding
SET (M) applications.

 

Yours sincerely

 

K Wells

CCT FOI

Customer Performance and Improvement

 

 

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References

Visible links

Dear Home Office,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Home Office's handling of my FOI request 'Availability of current online Set(M) application notes (with specific regard to pre-SELT English qualifications)'.

I was kindly given a response to this on 13 August 2019. Unfortunately, the information in the response does not seem to be correct with respect to the particular detail I highlighted in my initial request.

It states "we have reviewed the application form to ascertain if there are any amendments needed and can confirm that the form itself does not request a SELT number to prevent an applicant applying without one. "

I have clicked through the link stated on the form, https://www.gov.uk/settle-in-the-uk, and (obviously using example details only), completed the form as if I were applying for leave to remain as the spouse of a British citizen.

On choosing these options, one is taken to a section called "Knowledge of language", which asks "Select which qualification you have obtained to prove your knowledge of the English language".

If one chooses "A speaking and listening qualification at level B1 or above from the Secure English Language Test (SELT) list", you are asked "Which body awarded your test?", and asked to "Provide the SELT unique electronic reference number provided by the awarding body".

It's not possible to advance through the form without supplying this; a red validation message says that you must "Enter your SELT reference number".

Therefore, the statement "the form itself does not request a SELT number to prevent an applicant applying without one" is not correct. It seems that in the absence of any further information along the lines for what I asked for in my FOI request, this particular box is a barrier to application for holders of pre-SELT qualifications who should legally be eligible to apply.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/a...

With many thanks for your help with my request,

Richard Walker

FOI Requests, Home Office

Dear Mr Walker,

 

 

Thank you for contacting the Home Office with your request for an internal
review.

 

This has been assigned to a caseworker (case ref 54642). We will aim to
send you a full response by 11/09/2019 which is twenty working days from
the date we received your request.

 

If you have any questions then please do not hesitate to contact us.

 

 

Thank you,

 

N McKenzie

Home Office

 

 

 

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FOI Responses, Home Office

1 Attachment

Dear Mr Walker

 

Please find attached the Home Office response to your request for an
internal review of FOI case 54642

 

I apologise for the delay.

 

Yours Sincerely

 

M Riddle

Knowledge and Information Management Unit

Performance, Assurance and Governance Directorate

Lower Ground Floor, Seacole

2 Marsham Street

London

SW1P 4DF

T: +44 (0)20 7035 4848

 

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We don't know whether the most recent response to this request contains information or not – if you are Richard Walker please sign in and let everyone know.