Automated announcements onboard trains and at railway stations.

Northern Ireland Transport Holding Company did not have the information requested.

Benjamin Simmonds

Dear Northern Ireland Transport Holding Company,

Under the Freedom Of Information Act could you please attach sound files of all of your automated announcements. I would like both the onboard train ones and the train station platform ones. This is for my personal use and interest only. Many thanks.

Yours faithfully,

Benjamin Simmonds

FOI, Northern Ireland Transport Holding Company

Dear Mr. Simmonds,

I acknowledge receipt of your request for information under the Freedom of Information Act. Please be advised that the Act allows us up to 20 working days (excluding statutory holidays) to process a valid request for information. You should, therefore, expect to receive a response on or before 26 June 2018.

If you have any queries please do not hesitate to contact us.

Regards

FOI/DPA Team
Translink

show quoted sections

Conor Creaney, Northern Ireland Transport Holding Company

Dear Mr. Simmonds,

 

Thank you for your Freedom of information request (our ref: FOI712) which
was received on 27 May 2018.

 

Your request was as follows:

 

Under the Freedom of Information Act could you please attach sound files
of all of your automated announcements. I would like both the onboard
train ones and the train station platform ones. This is for my personal
use and interest only.

 

 

Response

Translink do not hold the audio files you have requested. The automated
announcements at our train stations are generated through a computerised
system which is owned and managed by the third-party supplier. Our
operators choose the relevant options from a drop-down menu on-screen
which in turn provides an automated audio announcement to our passengers.

Review Procedure

We trust this answers your request, however, if you are not satisfied with
this response you may request a review by writing to the Translink General
Counsel and Company Secretary, who has overall responsibility for Freedom
of Information and Data Protection issues within this organisation.
Correspondence should be addressed to the above-mentioned at: Translink,
22 Great Victoria Street, Belfast BT2 7LX or by email to
[1][NITHCo / Translink request email]

If having exhausted the review process you are not content that your
request or review has been dealt with correctly, you have a further right
of appeal to the Information Commissioner who will make an independent
judgement. The address of the Information Commissioner is: Wycliffe House,
Water Lane, Wilmslow, Cheshire, SK9 5AF. The address of the Information
Commissioner’s Office for Northern Ireland is: 3rd floor, 14 Cromac Place,
Gasworks, Belfast, BT7 2JB.

 

 

Yours sincerely,

 

The FOI/DPA Team

[2][email address]

 

 

 

 

show quoted sections