Automated announcements for the Jubilee/Northern/Piccadilly lines 1973/1995/1996 stocks.

Samuel Johnson made this Freedom of Information request to Transport for London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Transport for London,

Hi there.

A good mate of mine (his initials are DWW if that helps to find the email) made an FOI request to you a few months back asking for a copy of the onboard automated announcements for the Jubilee and Northern and Piccadilly lines stocks (1973/1995/1996).

These announcements are produced by Ketech (previously known as Ditra) who also produce the London Overground ones (onboard announcements and station announcements) that you often send out. They are not produced by Global Services Limited which means that the commercial interest exception does not apply.

However you told him that you were unable to send them as they were not in a format that could be easily retrieved and sent.

I am also very interested in receiving these automated announcements as well (for my personal use and interest only) so i would like to know:

• Can you please provide details of exactly how they are stored and why they are difficult to retrieve and send? Do you not hold any sound files of them? Would they not be stored on your computers somewhere?

• Do you hold any software or programs to retrieve these announcements so you can send them by post or even better by an attachment to this email?

• Is there any other way i could receive a copy? For example could i arrange come to one of your depots or offices to pick up a copy of them?

Thanks a lot.

Kind regards.

Yours faithfully,

Samuel Johnson

FOI, Transport for London

Dear Mr Johnson

 

TfL Ref: FOI-2381-1819

 

Thank you for your email received by Transport for London (TfL) on 10
December 2018.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and TfL’s information access policy. 

 

A response will be provided to you by 10 January 2019.

 

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Eva Hextall

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

 

 

 

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FOI, Transport for London

Dear Mr Johnson

 

TfL Ref: FOI-2381-1819

 

Thank you again for your email received on 10 December 2018, asking about
announcements for the Jubilee/Northern/Piccadilly lines.

 

Your request has been processed in accordance with the requirements of the
Freedom of Information Act and TfL’s information access policy.

 

Having looked into it further, we established that we are able to provide
the audio announcements in an usable format. However, due to the size of
the files, we will not be able to email them to you. If you could provide
me with your postal address, I will arrange for the recordings to be
posted to you on a CD.

 

Yours sincerely

 

Eva Hextall

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

 

 

 

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Dear FOI,

That's great news. Much appreciated.

Is there any way i can private message you with my address? I dont want to post my address on here as all messages sent on What Do They Know can be seen by anyone so i am hoping i can send my address details to you another way?

Also would it please be possible to post me two copies of them so that i can give one to my mate who originally asked you for them.

Many thanks.

Yours sincerely,

Samuel Johnson

FOI, Transport for London

Dear Mr Johnson,

You can email us directly at [email address]. Our contact details can also be found on our website at https://tfl.gov.uk/corporate/transparency/

Yours sincerely

Eva Hextall
FOI Case Officer

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Dear FOI,

Many thanks. I have just emailed you. I sent it to your - foi at tfl dot gov dot uk - email address.

Yours sincerely,

Samuel Johnson

Samuel Johnson left an annotation ()

I have since sent TFL an email with my address for them to post them out to.

FOI, Transport for London

Dear Mr Johnson

 

I can’t seem to find any emails with your address in our FOI inbox. Could
you please resend it to my attention and I will look out for it.

 

Yours sincerely

 

Eva Hextall

 

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Dear FOI,

Hi. That's strange. It looks like it was sent. I have sent it again. Hopefully it will work this time. I sent it from - samueljohnsonsamueljohnson at mail dot com - this is my email address. Many thanks.

Yours sincerely,

Samuel Johnson

Samuel Johnson left an annotation ()

I have resent my email with my home address to TFL. Lets hope this works. Hopefully they will receive it this time.

FOI, Transport for London

Dear Mr Johnson

I still haven’t received the email with your address. Please make sure you send it to the email address that's on our website here https://tfl.gov.uk/corporate/transparency/

I will be checking the inbox regularly and will let you know when I've received it.

Yours sincerely

Eva Hextall

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Dear FOI,

That's very strange. It says it has been sent and i have had no other problems with my email.

I have sent it to: foi at tfl dot gov dot uk

It has definitely been sent.

I have just tried one more time now. Hopefully you should receive it this time.

If you haven't received this one either then could you please try emailing me and then i can respond and see if that works.

My email address is: samueljohnsonsamueljohnson at mail dot com

Many thanks.

Yours sincerely,

Samuel Johnson

Samuel Johnson left an annotation ()

I have resent my email again so fingers crossed.

Dear FOI,

Good morning. Are you able to please confirm if you received my latest email? Has it worked this time? Many thanks.

Yours sincerely,

Samuel Johnson

Samuel Johnson left an annotation ()

TFL have received my address and have arranged for the recordings to be sent out by post.

Dear FOI,

I have now received the CD of announcements. It arrived the day before yesterday. Many thanks for sending these. This is much appreciated.

Yours sincerely,

Samuel Johnson

Daniel Lake left an annotation ()

Ahh right I see. Yours took longer than I expected (almost 2 bloody months!) Lets hope they send it eh?