Dear Mr Hynes

TfL Ref: 1641-2223

Thank you for your request received by Transport for London (TfL) on 8
October 2022 asking for information about our announcements.

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy. 

A response will be sent to you by 4 November 2022. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

show quoted sections

Dear Mr Hynes

TfL Ref: 1641-2223

Thank you for your request received by Transport for London (TfL) on 8
October 2022 asking for information about our announcements.

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy.  I
can confirm we hold some of the information you require.

You have received an email separately that provides a link to the
requested audio announcements. Please note that all of the audio
announcements across the full TfL network that we are currently able to
provide access to are accessible via this site. However, please be aware
that many of the audio announcements that can be heard across the network
are actually made up of smaller, fragmented recordings which are then
combined for the purposes of public announcements so there will be some
instances where full recordings of specific stop/station names, numbers or
locations are not held.

Please also be aware that we are unable to provide full access to audio
announcements across the London Underground network because of contractual
prohibitions on disclosure which means these are exempt from disclosure in
accordance with section 43(2) of the FOI Act. We do not consider it in the
public interest to breach these contractual obligations for the purposes
of disclosure given that there is limited wider public interest in this
material to support that. Those that we are able to provide can be found
at the link provided.

Additionally, DLR audio announcement files are not held. These are done
digitally as needed by typing them into a system, combining previously
typed announcements where necessary.

Lastly, we intend to update these files on a six monthly basis and so any
newer recordings will be uploaded as part of this pre-determined schedule,
rather than in response to specific future FOI requests. This is to ensure
our resources can be managed effectively. Therefore, if you are aware of
newer recordings that have been created that are not yet uploaded, we
would appreciate your patience with this as requests for these recordings
will be refused under section 22 of the FOI Act on the basis that there is
a pre-existing intention to publish these in accordance with our
publication schedule. We would therefore encourage you to wait for this
upload rather than submit requests for recordings in this way. To confirm,
these updates are expected to occur around January and July of each year.

If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

From: FOI
Sent: 12 October 2022 10:44
To: 'Joe Hynes' <[1][FOI #906035 email]>
Subject: new foi ref 1641-2223 CRM:0138805

Dear Mr Hynes

TfL Ref: 1641-2223

Thank you for your request received by Transport for London (TfL) on 8
October 2022 asking for information about our announcements.

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy. 

A response will be sent to you by 4 November 2022. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[2]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the
[3]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

show quoted sections

Dear Mr Hynes

TfL Ref: 1641-2223

Thank you for your request received by Transport for London (TfL) on 8
October 2022 asking for information about our announcements.

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy.  I
can confirm we hold some of the information you require.

You have received an email separately that provides a link to the
requested audio announcements. Please note that all of the audio
announcements across the full TfL network that we are currently able to
provide access to are accessible via this site. However, please be aware
that many of the audio announcements that can be heard across the network
are actually made up of smaller, fragmented recordings which are then
combined for the purposes of public announcements so there will be some
instances where full recordings of specific stop/station names, numbers or
locations are not held.

Please also be aware that we are unable to provide full access to audio
announcements across the London Underground network because of contractual
prohibitions on disclosure which means these are exempt from disclosure in
accordance with section 43(2) of the FOI Act. We do not consider it in the
public interest to breach these contractual obligations for the purposes
of disclosure given that there is limited wider public interest in this
material to support that. Those that we are able to provide can be found
at the link provided.

Additionally, DLR audio announcement files are not held. These are done
digitally as needed by typing them into a system, combining previously
typed announcements where necessary.

Lastly, we intend to update these files on a six monthly basis and so any
newer recordings will be uploaded as part of this pre-determined schedule,
rather than in response to specific future FOI requests. This is to ensure
our resources can be managed effectively. Therefore, if you are aware of
newer recordings that have been created that are not yet uploaded, we
would appreciate your patience with this as requests for these recordings
will be refused under section 22 of the FOI Act on the basis that there is
a pre-existing intention to publish these in accordance with our
publication schedule. We would therefore encourage you to wait for this
upload rather than submit requests for recordings in this way. To confirm,
these updates are expected to occur around January and July of each year.

If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

From: FOI
Sent: 12 October 2022 10:44
To: 'Joe Hynes' <[1][FOI #906035 email]>
Subject: new foi ref 1641-2223 CRM:0138805

Dear Mr Hynes

TfL Ref: 1641-2223

Thank you for your request received by Transport for London (TfL) on 8
October 2022 asking for information about our announcements.

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy. 

A response will be sent to you by 4 November 2022. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[2]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the
[3]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

show quoted sections