Audio recording of meetings between Social Services staff and service users

The request was successful.

Kenneth Boddington

Dear Lancashire County Council,
What is your policy concerning the audio recording by service users themselves of their
meetings with Local Authority staff particularly where the meetings are concerned with matters arising from the implementation of the Care Act 2014.
If such a recording is carried out covertly and the Social Worker discovers it during the meeting what is your advice as to the action the Social Worker should take.
Has the Authority any policy that would preclude a service user from making a recording of a meeting with a social worker.
For the purpose of this FOI Request: Recording means any audio recording on any device capable making such a recording.

Yours faithfully,

Kenneth Boddington

Freedom of Information, Lancashire County Council

 

Dear Mr Boddington,

 

Request for information

 

We are writing to acknowledge receipt of your email dated 16/10/17, in
which you request the disclosure of information.

 

We can confirm that your enquiry will now be assigned to an officer who
will commence a search for the information you require and they will
respond in due course. The deadline date for issuing you with full
response is 13/11/17. We will endeavour to provide a response well in
advance of this date, however, should we envisage any delays, or require
more details from you, we will contact you immediately.

 

If you have any queries about the above, please do not hesitate to contact
us, quoting ref. 936.1483

 

Yours sincerely

 

Information Governance Team

Legal and Democratic Service

Lancashire County Council

PO Box 78

County Hall

PR1 8XJ

[1][email address]

[2]www.lancashire.gov.uk

 

Freedom of Information, Lancashire County Council

Dear Mr Boddington

 

Request for information under the Freedom of Information Act 2000

 

Further to your request for information, made under the provisions of the
above Act, please see below our response.

 

Request:

 

What is your policy concerning the audio recording by service users
themselves of their meetings with Local Authority staff particularly where
the meetings are concerned with matters arising from the implementation of
the Care Act 2014.

 

Lancashire County Council does not have a policy regarding service users
audio recording meetings themselves with Local Authority staff. Section 36
of the Data Protection Act 1998 exempts personal data processed for
domestic purposes.

 

If such a recording is carried out covertly and the Social Worker
discovers it during the meeting what is your advice as to the action the
Social Worker should take.

 

Please see answer to point one.

 

Has the Authority any policy that would preclude a service user from
making a recording of a meeting with a social worker.

 

Lancashire County Council does not have a policy that would preclude a
service user from making a recording of a meeting with a social worker

 

For the purpose of this FOI Request: Recording means any audio recording
on any device capable making such a recording.

 

If you have any queries regarding any of the above, or you require any
additional information, please do not hesitate to contact me.

 

Yours sincerely

 

Information Governance Team

Lancashire County Council

[1]www.lancashire.gov.uk

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