Attendance allowance - dispute process and explanation calls

The request was successful.

Dear Department for Work and Pensions,

Please disclose all internal guidance, instructions and training materials concerning:

- the attendance allowance 'dispute process'; and
- the 'explanation call' that takes place before an attendance allowance mandatory reconsideration decision is made.

Yours faithfully,

Carri Swann

DWP freedom-of-information-requests, Department for Work and Pensions

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freedom-of-information-request@dwp.gov.uk,

3 Attachments

Dear Carri Swann,

I am writing in response to your request for information, received 14th
November.

A second email will be sent shortly. Please inform us if you do not
receive both emails

Yours sincerely,

DWP Central FoI Team

freedom-of-information-request@dwp.gov.uk,

1 Attachment

Dear Carri Swann,

I am writing in response to your request for information, received 14th
November.

Yours sincerely,

DWP Central FoI Team