Attendance allowance - dispute process and explanation calls
Dear Department for Work and Pensions,
Please disclose all internal guidance, instructions and training materials concerning:
- the attendance allowance 'dispute process'; and
- the 'explanation call' that takes place before an attendance allowance mandatory reconsideration decision is made.
Yours faithfully,
Carri Swann
Thank you for contacting the Department for Work and Pensions (DWP).
This is an automated confirmation that your request for information has
been received by the DWP Freedom of Information mailbox and will be
processed accordingly.
Please note that this mailbox is for Freedom of Information (FOI) or
Internal Review (IR) requests only – If you have submitted a non FOI or IR
related email then we may not be able to action it.
Timescales for responding
Freedom of Information (FOI) Requests
If your email is a valid FOI request, as per Section 8 of the FOI Act
2000, you can normally expect a response within 20 working days.
Internal Review (IR) Requests
You can normally expect a response within 20 working days.
We will respond to all valid FOI and IR requests within our statutory
timescales, if we are unable to do so then we will contact you to explain
why. Please note that we are not able to process your FOI or IR request in
any shorter timescales that you may indicate.
Receiving a response from us
Please note that email FOI and IR responses will be issued from
[email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk by your email account
provider.
Further Information
Should you have any further queries in connection with your FOI or IR
request please contact us.
More information on the DWP can be accessed on gov.uk here –
[1]https://www.gov.uk/government/organisati...
References
Visible links
1. https://www.gov.uk/government/organisati...
Dear Carri Swann,
I am writing in response to your request for information, received 14th
November.
A second email will be sent shortly. Please inform us if you do not
receive both emails
Yours sincerely,
DWP Central FoI Team
Dear Carri Swann,
I am writing in response to your request for information, received 14th
November.
Yours sincerely,
DWP Central FoI Team
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.
Donate Now