ATOS Anne Station Announcements

Lewis Anthony made this Freedom of Information request to Network Rail Limited

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was partially successful.

Dear Network Rail Limited,

I’d like to request a copy of all the ATOS Anne announcements which are used at Network Rail managed stations as well as many TOC-managed stations.

I am requesting on the basis that a previous request(s) for the Anne announcements have been successful.

I understand these will be made of many fragmented files and would be happy to provide a delivery address privately to receive the files on a CD.

Thank You and Kind Regards,
Lewis Anthony

FOI, Network Rail Limited

OFFICIAL

Reference number: FOI202200106

 

Dear Lewis Anthony

 

Information request

 

Your correspondence was received by Network Rail on 24 January 2022 I can
confirm that your request is being processed under the terms of the
Freedom of Information Act (FOIA) / Environmental Information Regulations
(EIR). I will endeavour to respond to you as soon as possible and in any
event by 21 February 2022.

 

I understand you are asking us to provide the following information…

 

‘I’d like to request a copy of all the ATOS Anne announcements which are
used at Network Rail managed stations as well as many TOC-managed
stations.

 

I understand these will be made of many fragmented files and would be
happy to provide a delivery address privately to receive the files on a
CD’.

 

… if I have misunderstood or misinterpreted your request in any way please
let me know as soon as possible.

 

On occasion we may need to consult with third parties about requests, in
line with the recommendations in the Code of Practice issued by the
Cabinet Office.

 

If you have any queries please contact me.

 

Please remember to quote your reference number in all future
communications.

 

If you are looking for information about yourself or on behalf of someone
else (for example CCTV footage of yourself, details of a complaint you’ve
made, information about a job application you’ve made, etc.) it is very
unlikely that we would be able to provide that information to you under
the FOIA/EIR. You may however be able to obtain it through a Subject
Access Request (SAR) under the Data Protection Act 2018, details of our
SAR process, the form we ask you to complete and your right to access
information about yourself can be found at:
[1]https://www.networkrail.co.uk/wp-content....

 

Yours sincerely

 

Elliot Palk Information Officer

Freedom of Information

 

Network Rail | The Quadrant: MK
Elder Gate | Milton Keynes | MK9 1EN

Email: [2][Network Rail request email]

Web:
[3]https://www.networkrail.co.uk/who-we-are...

 

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References

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1. https://eur02.safelinks.protection.outlo...
2. mailto:[Network Rail request email]
3. https://www.networkrail.co.uk/who-we-are...

Reference number: FOI202200106

Dear Network Rail,

I look forward to your response and am hoping this request is able to be fulfilled.

Regards.
Lewis Anthony

FOI, Network Rail Limited

7 Attachments

Reference number: FOI2022/00106

 

Dear Lewis Anthony

 

Please find attached our response to your Freedom of Information request.
Please also see the other responses cited within the letter.

 

If you have any queries please do not hesitate to contact me.

 

Yours sincerely,

 

Elliot Palk Information Officer

Freedom of Information | Legal & Corporate Services

 

Network Rail | 1st Floor | Willen Building | The Quadrant: MK Elder Gate |
Milton Keynes | MK9 1EN

Email: [1][Network Rail request email]

Web: [2]http://www.networkrail.co.uk/foi/

 

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References

Visible links
1. mailto:[Network Rail request email]
2. http://www.networkrail.co.uk/foi/

Dear Network Rail,

Please pass this onto whoever conducts internal reviews of FOI requests for Network Rail.

Although not through WhatDoTheyKnow, I know multiple other people have, in the past, requested for copies of the ATOS Anne announcements and have received them.

This means you already have copies of them and therefore do not need Worldline to retrieve them from their servers for you to send them.

If this is the case, please complete my FOI request by sending the files via a CD. If requests for the same information are being treated differently, then this needs to be investigated.

Thank you and Kind Regards,
Lewis Anthony

Compliance & Appeals FOI, Network Rail Limited

OFFICIAL

Reference number: IR2022/00233

Dear Lewis Anthony,

Thank you for your email of 21 February 2022 concerning Network Rail's response to your request FOI2022/00106. I can confirm that the Compliance and Appeals team will carry out an internal review of the handling of this request.

The purpose of the internal review procedure is to provide a fair, thorough and independent review of the handling of your request under the Freedom of Information Act 2000 (FOIA).

There is no statutory deadline for internal reviews under FOIA, however we follow the Information Commissioner's recommendation that they be completed within 20 working days if possible, and within 40 days at most. We will therefore seek to respond to you by 22 March 2022, and will write to you if an extension is required. However, we hope to be able to respond sooner than this if possible.

If you have any questions concerning your internal review please email ComplianceandAppeals[Network Rail request email], quoting the above reference number.

Yours sincerely,

Danielle Stratton | Information Rights Compliance Specialist
Freedom of Information Team | Legal Corporate Services

Network Rail | The Quadrant: MK | Elder Gate | Milton Keynes | MK9 1EN
Email complianceandappeals[Network Rail request email] |
Web http://www.networkrail.co.uk/foi/

Got a query about FOI? Have a browse of some frequently asked questions or drop me a line.

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Dear Network Rail,

Thank you for your reply regarding my Internal Review.

I hope that following the review, my request is reconsidered and the Anne Announcement are sent to me via a CD or other form as originally requested.

Kind Regards,
Lewis Anthony

Compliance & Appeals FOI, Network Rail Limited

OFFICIAL

Reference number: IR2022/00233

Dear Lewis Anthony,

I am writing to let you know that I am extending the time needed for completing this internal review, from 20 days to 40 days. I should explain, there are no statutory deadlines for internal reviews under the Freedom of Information Act and we follow the Information Commissioner's guidance which recommends that complaints under the FOI Act should be dealt with within 20 days if possible, and within 40 days if they are complex.

I will therefore provide my review decision by 21 April 2022 at latest and will respond sooner than this date if possible.

Yours sincerely,

Danielle Stratton | Information Rights Compliance Specialist
Freedom of Information Team | Legal Corporate Services

Network Rail | The Quadrant: MK | Elder Gate | Milton Keynes | MK9 1EN
Email complianceandappeals[Network Rail request email] |
Web http://www.networkrail.co.uk/foi/

Got a query about FOI? Have a browse of some frequently asked questions or drop me a line.

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Dear Network Rail,

I am looking forward to receiving the conclusion of my Internal Review in the coming days.

I'm hoping that the Anne Announcements are able to be sent to me as originally requested.

Thank you,
and Kind regards,
Lewis Anthony

Compliance & Appeals FOI, Network Rail Limited

1 Attachment

OFFICIAL

Reference number: IR20220233

Dear Lewis Anthony,

Please find attached the internal review decision of response FOI2022/00106.

If you have any queries please do not hesitate to contact me.

Yours sincerely

Danielle Stratton | Information Rights Compliance Specialist
Freedom of Information Team | Legal Corporate Services

Network Rail | The Quadrant: MK | Elder Gate | Milton Keynes | MK9 1EN
Email complianceandappeals[Network Rail request email]
Web http://www.networkrail.co.uk/foi/

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