ATM Downgrades

Mark daniels made this Freedom of Information request to Post Office Limited

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The request was partially successful.

Dear Post Office Limited,

How many Post Office branded ATMs, either operated by Bank of Ireland or Post Office Ltd, were there in the Network on 31/12/21?

Out of the total, how many had been migrated to the new Post Office Ltd software on or before 31/12/21?

Of the total of migrated ATM sites how many have reported faults to the new Tech Support line as a result of the new Software?

Yours faithfully,

Mark Daniels

Information Rights Team, Post Office Limited

Our ref: FOI2022/00043

Dear Mark Daniels,

Thank you for your request for information which was received on 14th
January. Your request is being considered under the terms of the Freedom
of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 11th
February.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,
Liesl Jackson

Information Rights Team, Post Office Limited

1 Attachment

Dear Mark Daniels

Please find an update attached to your Freedom of Information request

Regards

Liesl Jackson

Information Rights Team

20 Finsbury Street

London EC2Y 9AQ

Email: [1][Post Office request email]

References

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1. mailto:[Post Office request email]

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear Mark Daniels,

Please find attached the response relating to your Freedom of Information
request.

Regards,

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London

EC2Y 9AQ