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Asset management software

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Matthew Dickinson

Dear Bracknell Forest Borough Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

In order to assist you with this request, I am outlining my query as specifically as possible.
Please can you provide information on the following:

1. Does your local authority use a asset management system?
2. If no, are there ongoing plans to purchase an asset management system in the future?
3. What is the name of the asset management system (product name) and which company is it purchased from?
4. Value of the current contract, date of commencement and date of expiry.
5. Who is responsible for ensuring the asset management system meets the local authorities requirements?

I would like the above information to be provided to me via email.

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters.

If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

I understand that you are required to respond to my request within the 20 working days after receipt. I would be grateful if you could confirm that you have received this request.

If you have any queries please don’t hesitate to contact me via email or phone and I will be happy to clarify what I am asking for, my details are outlined below.

Thank you for your time and I look forward to your response.

Yours faithfully,

Matthew Dickinson

Information Compliance-Officer, Bracknell Forest Borough Council

Dear Matthew Dickinson

Thank you for your request for information, below, which was received by the Council on (02/05/2019) will deal with under the Freedom of Information Act 2000. The FOI Act obliges us to respond to requests promptly, and in any case no later than 20 working days (by 03/06/2019 ) unless it is necessary to consider the public interest, in which case a full response must be provided within such a time as is reasonable in the circumstances and I will write to you again if this occurs.

If you have any queries about this letter, please contact me. Please remember to quote the reference number above in any future correspondence.

Yours sincerely

Information Compliance Team
Legal Services
Corporate Services Department
Bracknell Forest Council
Tel: 01344 352000
Email: [Bracknell Forest Borough Council request email]
Web: www.bracknell-forest.gov.uk

Information Compliance-Officer
Legal Services
Service Delivery
Bracknell Forest Council

Tel: 01344 352000
Email: [email address]
Web: www.bracknell-forest.gov.uk

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Information Compliance-Officer, Bracknell Forest Borough Council

Dear Matthew Dickinson

Freedom of Information Act
Further Information is Required

I am writing regarding your request for information, which I received on 2nd May 2019. . In that request, you asked for information in relation to an asset management system.

The Council reasonably requires further information in order to identify and locate the information you have asked for. I will not be able to take this matter further without this extra information from you. In particular, please clarify what you mean. ' Asset management system” is a very broad phrase. For example, I understand systems are used to manage highways assets. Which type of assets are you asking about?

If you wish to discuss any of the above, please contact me. Please remember to quote the reference number above in any future communications.

Once you have clarified your request, I will be able to begin to process your request. The 20 day response period will not start until a satisfactory reply constituting a valid request is received. If I do not receive clarification within two months your request will be considered closed by the public authority.

If you are unhappy with the service you have received in relation to our handling of your request you can request an internal review.
Requests for an internal review must be made in writing, and within 40 working days from the date the authority issued an initial response to your request. Public authorities are not obliged to accept internal reviews after this date.

Requests for internal reviews should be acknowledged and the target date for responding will be advised usually within 20 working days. In the event that clarification of an internal review is required from the applicant the normal 20 working day time period will not begin until it has been received.

When requesting an internal review, please include your reference number, the date of your original request and your contact details. Please also include an explanation of why you are dissatisfied with our response. Requests for an internal review should be sent to: [Bracknell Forest Borough Council request email]

If you are not content with the outcome of your review, you may apply directly to the Information Commissioner for a decision. Generally the ICO cannot make a decision unless you have exhausted the complaints procedure provided by Bracknell Forest Council. The Information Commissioner can be contacted at: The Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Yours sincerely
Information Compliance Team

Legal Services
Delivery
Bracknell Forest Council
Tel: 01344 352000
Email: [email address]
Web: www.bracknell-forest.gov.uk

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Matthew Dickinson

Dear Information Compliance-Officer,

Apologies the request wasnt clear, the request relates to asset management software for buildings and plant equipment that the council owns.

Yours sincerely,

Matthew Dickinson

Information Compliance-Officer, Bracknell Forest Borough Council

Dear Matthew Dickinson

Thank you for clarifying your request.

Yours sincerely
Information Management Team

Information Compliance-Officer
Legal Services
Service Delivery
Bracknell Forest Council

Tel: 01344 352000
Email: [email address]
Web: www.bracknell-forest.gov.uk

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Information Compliance-Officer, Bracknell Forest Borough Council

Dear Matthew Dickinson

 

I am writing to confirm that the council has completed the processing of
your request for information.

 

Please find below a copy of your request, followed by the Council’s
response.

 

 

REQUEST

The request relates to asset management software for buildings and plant
equipment that the council owns.

 

1. Does your local authority use a asset management system? YES

 

2. If no, are there ongoing plans to purchase an asset management system
in the future? No

 

3. What is the name of the asset management system (product name) and
which company is it purchased from? Frontline

 

4. Value of the current contract, date of commencement and date of expiry.
 

We currently renew our existing contract with Frontline on an annual basis
with a value of £16,995.00.

 

5. Who is responsible for ensuring the asset management system meets the
local authorities requirements?

Details of procurement contacts is publicly available and can be found via
the following link on the Councils website
[1]https://www.bracknell-forest.gov.uk/busi...

 

 

 

You may also find it helpful to refer to our web page
https://www.bracknell-forest.gov.uk/busi...
which contains other helpful information as well.

 

 

 

If you have any queries about this matter please contact me. Please
remember to quote the reference number above in any future communications.

 

Please note that your request may itself be the subject of a FOI request
and will be disclosed in that event.

 

If you are unhappy with the service you have received in relation to our
handling of your request you can request an internal review.

Requests for an internal review must be made in writing, and within 40
working days from the date the authority issued an initial response to
your request. Public authorities are not obliged to accept internal
reviews after this date.

 

Requests for internal reviews should be acknowledged and the target date
for responding will be advised usually within 20 working days. In the
event that clarification of an internal review is required from the
applicant the normal 20 working day time period will not begin until it
has been received.

 

When requesting an internal review, please include your reference number,
the date of your original request and your contact details. Please also
include an explanation of why you are dissatisfied with our response.
Requests for an internal review should be sent to:
[Bracknell Forest Borough Council request email]

 

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Council. The Information Commission can be
contacted at: The Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF.

 

Yours sincerely

 

Information Compliance Team

Legal Services

Delivery

Bracknell Forest Council

Tel: 01344 352000

Email: [email address]

Web: www.bracknell-forest.gov.uk

 

Information Compliance-Officer

Legal Services
Service Delivery
Bracknell Forest Council

 

Tel: 01344 352000
Email: [email address]
Web: www.bracknell-forest.gov.uk

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References

Visible links
1. https://www.bracknell-forest.gov.uk/busi...

We don't know whether the most recent response to this request contains information or not – if you are Matthew Dickinson please sign in and let everyone know.