AskSARA Data

Victoria Johnson made this Freedom of Information request to Warwickshire County Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was partially successful.

Dear Warwickshire County Council,

With regards to your AsKSARA self-assessment tool, please can you share data around how many times per month the tool is being accessed, including how many times it is being fully completed. Please can you supply this data for the last year (or how ever long you have had the assessment tool on your website if it is less than an year).

If you are able to, can you also supply data around the impact the AskSARA tool has had in terms of reducing the number of contacts/ requests via email/ online forms/ telephone contacts etc. to your first point of contact team within Adult Social Care Services.

Also, if you are able to, can you supply any data or information to show if there has been any reduction in SWA Assessments and/or OT Assessments due to the AskSARA tool being introduced.

Yours faithfully,

Victoria Johnson
Improvement Manager (TEC)
Gateshead Council

Info Rights, Warwickshire County Council

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Warwickshire County Council

Β 
Information request
Our reference: 9671848

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Β 
DearΒ Victoria Johnson
Β 
Freedom of Information Act 2000
Β 
Thank you for your request for information that was received onΒ 23
November 2023.Β We are dealing with yourΒ requestΒ under theΒ Freedom of
Information Act 2000
Β 
Under our normal statutory requirements we are required to provide you
with a response within 20 working days of the receipt of your request.
Therefore we aim to send a response by 22 December 2023.Β 
Β 

In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.

Β 
TheΒ Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested.Β We willΒ carry outΒ an assessment
and if anyΒ exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your right to request an internal review and to
complain to the Information Commissioner's Office.
Β 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
Β 
Β Β 
Β 

Β Kind regards

Bruce Green
Information Rights Officer

Information Management Team
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211

Β 

Β 

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NOTE: Please do not edit the subject line when replying to this email.

Warwickshire County Council

2 Attachments

Β 
Information request
Our reference: 9671848

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Β 
Dear Victoria Johnson
Β 
Thank you for your request for information received on 23 November 2023.
Β 
Please find attached our response to your request.
Β 

Β Kind regards

Information Governance TeamΒ 

Strategy Planning and Governance
Resources Directorate
Shire Hall
Warwick
CV34 4RL
Tel: 01926 412211

Β 

Β 
NOTE: Please do not edit the subject line when replying to this email.