Dear Mr Arfield

Thank you for your email received on 23 March 2023 requesting information about ASC/CSC Case Management Contract Info .

Please note you can now log a Freedom of Information request on our online portal on the following link.

https://www.knowsley.gov.uk/your-council...

I have recorded your request for information under reference F2023.03.6390.

This has been passed to the relevant service and you will receive a response by 21 April 2023.

In line with guidance published by the Information Commissioner’s Office, the council may make a charge for the provision of information – for example in order to cover the costs of postage (in line with the relevant postal charges) or charges for printing and copying (which will reflect photocopying charges levied by the council’s public libraries) or if this falls within the regulations of an EIR (Environmental Information).

You will be informed if a fee is to be applied before information is to be provided.

If you need further information please contact me.

Kind regards,

Customer Liaison Team
Knowsley Council
Archway Road
Huyton
Knowsley
Merseyside
L36 9UX

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Dear Mr Arfield

Thank you for your email chasing a response.

The response was issued to yourself on the 23 March at 16.18.

If you would be able to check to see if the email has gone into your junk email folder.

Any problems please do not hesitate to email the mailbox again.

Regards

Customer Liaison Team
Knowsley Council
Archway Road
Huyton
Knowsley
Merseyside
L36 9UX

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Thank you for your email. We will aim to contact you within 3 working
days. In the meantime, further information is provided within the Make a
Freedom of Information request in Knowsley Council section of our website.

Kind regards Customer Liaison Team
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Dear Mr Arfield,

Please see below the response to your FOI request.

Please can you confirm the following information for the Existing Liquid Logic Contract for Adult & Children's Social Care Case Management:

Total Contract Value £0.222m

Contract Start Date 2017

Contract End Date 2024

Extension options None after 2024

Contract Manager Contact Details [email address]

If you are dissatisfied with the handling of your Freedom of Information request you may request an internal review which would be handled under the Council’s complaints procedure. Internal review requests should be made within 40 working days of our initial response to your request. After this deadline the Council are not obliged to accept internal reviews. Details of the Council’s complaints procedure can be found on the Council’s website at:

https://secured.knowsley.gov.uk/Document...

Should you make a complaint under this procedure but remain dissatisfied, I am also required to inform you that you can appeal against the decision by contacting the Information Commissioner. The Commissioner’s postal address is Wycliffe House, Water Lane, Wilmslow SK9 5AF. The telephone number for the Information Commissioner’s Office is 0303 123 1113 or 01625 545745. The e-mail address is: [email address].

Kind regards,

Customer Liaison Team
Knowsley Council
Archway Road
Huyton
Knowsley
Merseyside
L36 9UX

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