Arrangements for independent advocacy

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Kate Mercer Training

Dear Hampshire County Council,

We would like to request information on which (if any) services you commission to provide Independent Advocacy for people accessing support in the following processes in your area:

- s117 aftercare (under the Mental Health Act)
- Continuing Health Care (CHC)
- Continuing Care
- personal wheelchair budgets
- personal health budgets

Q1. Could you provide details of any service(s) you commission to provide Independent Advocacy Support to adults and children or young people receiving aftercare support under section 117 of the Mental Health Act?

Q2. Could you provide details of any service(s) you commission to provide Independent Advocacy Support to people going through Continuing Health Care processes (adult) or Continuing Care (children)?

Q3. Could you provide details of any service(s) you commission to provide Independent Advocacy Support to people accessing personal wheelchair budgets?

Q4 Could you provide details of any service(s) you commission to provide Independent Advocacy Support to people accessing or using personal health budgets processes (both adult and children)?

We would be grateful if you could tell us which services are commissioned.

And lastly we would be grateful if you could indicate the budget allocated for any of the above types of advocacy?

Yours faithfully,

Katja Huijbers

Adult Services Complaints, Hampshire County Council

Dear Ms. Huijbers,

 

Hampshire County Council received your email on the 7^th February, 2020. 
We apologise for the delay in acknowledging you.   We are currently
experiencing a large volume of requests, which unfortunately is leading
some responses being processed outside the required timescale, the 20
working days allowed in the Freedom of Information Act.  

 

Please be assured that we will endeavour to provide you with your
requested information as close to the deadline as possible, but we will
keep you informed if this will take longer than anticipated.

 

Sorry if this may cause you any inconvenience.

 

Yours sincerely

 

Kim Harris

 

Customer Care Team

Adults’ Health and Care

Elizabeth II Court West – 3^rd FloorF

The Castle

Winchester

SO23 8UQ

Telephone  01962 832 129

Courier Route CA02 

 

Adult Services Complaints, Hampshire County Council

Good afternoon, I am sorry that we have not been able to provide you with
a full response within the expected deadline. This is due to unprecedented
pressure on the services involved as a result of the COVID-19 pandemic. I
will provide you with a response as soon as I am able but I would be
grateful if you could confirm that the information is still required.  If
I have not heard from you by the beginning of next week I will assume the
information is no longer required.

Many thanks for your continued patience.

 

 

Rob Drew
Customer Care Lead
Adults’ Health and Care, Hampshire County Council
Elizabeth II Court West - 3rd Floor
The Castle
Winchester
SO23 8UQ
Telephone 01962 832129 or 07721 128593

 

[1]Connect to Support Hampshire

Get support, Get advice, Get Connected

 

Adults' Health and Care Referrals and Enquiries 0300 555 1386
Hampshire's Out of Hours Service 0300 555 1373

 

From: Adult Services Complaints <[email address]>
Sent: 21 February 2020 16:02
To: '[FOI #644262 email]'
<[FOI #644262 email]>
Subject: Freedom of Information Request 17161 - Acknowledgement

 

Dear Ms. Huijbers,

 

Hampshire County Council received your email on the 7^th February, 2020. 
We apologise for the delay in acknowledging you.   We are currently
experiencing a large volume of requests, which unfortunately is leading
some responses being processed outside the required timescale, the 20
working days allowed in the Freedom of Information Act.  

 

Please be assured that we will endeavour to provide you with your
requested information as close to the deadline as possible, but we will
keep you informed if this will take longer than anticipated.

 

Sorry if this may cause you any inconvenience.

 

Yours sincerely

 

Kim Harris

 

Customer Care Team

Adults’ Health and Care

Elizabeth II Court West – 3^rd FloorF

The Castle

Winchester

SO23 8UQ

Telephone  01962 832 129

Courier Route CA02 

 

References

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1. http://www.connecttosupporthampshire.org...