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Area 9 RCC Weekly Requests

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Dear Highways England Company Limited,

For the past 2 years to the present date the Area 9 RCC Weekly Requests listing
Date of Incident, Date Damage Identified, Road, Location, Log & Response

Yours faithfully,

George White

Highways England, Highways England Company Limited

This is an automated response:

 

Thank you for your email to Highways England.

 

If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000.

 

A map of the roads for which we are responsible can be found here
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If the road you’re interested in isn’t on this map it will fall under the
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Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

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2. https://www.gov.uk/find-your-local-council
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4. https://www.gov.uk/make-a-freedom-of-inf...
5. https://www.gov.uk/government/organisati...
6. mailto:[Highways England request email]

OD MIDLANDS HLC, Highways England Company Limited

2 Attachments

Dear Mr White

 

Thank you for your request for information about the Area 9 RCC Weekly
Requests dated 16 June 2020. We are dealing with it under the terms of the
Freedom of Information Act 2000. The due date for issuing a response is 13
July 2020.

 

If you have any queries about this email, please contact me. Please
remember to quote reference number 101183 in any future communications.

 

Kind regards

Nicole St John, Senior Administrator

Customer Correspondence Team – Operations Midlands

Highways England | The Cube | 199 Wharfside Street | Birmingham | B1 1RN
Web: [1]http://www.highwaysengland.co.uk

[2]cid:image003.png@01D62DC0.2B90F7E0     [3]cid:image004.png@01D62DC0.2B90F7E0

 

This email may contain information which is confidential and is intended
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recipient, you are hereby notified that any copying, distribution,
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strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[4]https://www.gov.uk/government/organisati... |
[5][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. http://www.highwaysengland.co.uk/
4. https://www.gov.uk/government/organisati...
5. mailto:[Highways England request email]

OD MIDLANDS HLC, Highways England Company Limited

2 Attachments

Dear Mr White

 

I am writing regarding your request for information received on 15 June
2020.  In that request, you asked us for:

 

‘For the past 2 years to the present date the Area 9 RCC Weekly Requests
listing

Date of Incident, Date Damage Identified, Road, Location, Log & Response’

 

We will be unable to proceed with your request without clarification of
the information you wish to receive. To help us do so, we would like to
know:

 

1.       By ‘the past 2 years to the present date’ do you mean the two
years up to the date of your request, that is 15 June 2018 to the 15 June
2020?

2.       Are you referring to incidents that resulted in damage to
Highways England infrastructure?

3.       Please fully explain what you understand by the term ‘log’

4.       Please fully explain what you understand by the term ‘response’

 

Please note that if I do not receive appropriate clarification of your
information requirements within three months from the date of this letter,
then I will consider your request closed.

 

If you wish to discuss any of the above, please contact me. Please
remember to quote reference number 101183 in any future communications.

 

Yours sincerely

Customer Correspondence Team – Operations Midlands

Highways England | The Cube | 199 Wharfside Street | Birmingham | B1 1RN
Web: [1]http://www.highwaysengland.co.uk

[2]cid:image003.png@01D62DC0.2B90F7E0     [3]cid:image004.png@01D62DC0.2B90F7E0

 

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[4]https://www.gov.uk/government/organisati... |
[5][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. http://www.highwaysengland.co.uk/
4. https://www.gov.uk/government/organisati...
5. mailto:[Highways England request email]

Dear OD MIDLANDS HLC,

1. 2 full calendar years to the present date, from 1st Jan' 2018. Do you get this weekly, monthly or other?

2. incidents that resulted in damage to Highways England infrastructure. Yes.

3. The term ‘log’ is the report you receive.

4. ‘response’ is what came of the incident.

Yours sincerely,

George White

Dear OD MIDLANDS HLC,
I've got an example of the logs I am after.
The Area 9 RCC is a weekly request log:
Kier reference
Date of incident
Date damage identified
Road
Location
RCC Log
Log date
Information required
Information provided
Response due
CCC responded
Date Received
Yours sincerely,
George White

OD MIDLANDS HLC, Highways England Company Limited

3 Attachments

Dear Mr White

 

Thank you for your Freedom of Information request received on 15 June
2020, please see our attached response.

 

Kind regards

Customer Correspondence Team – Operations Midlands

Highways England | The Cube | 199 Wharfside Street | Birmingham | B1 1RN
Web: [1]http://www.highwaysengland.co.uk

[2]cid:image003.png@01D62DC0.2B90F7E0     [3]cid:image004.png@01D62DC0.2B90F7E0

 

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[4]https://www.gov.uk/government/organisati... |
[5][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. http://www.highwaysengland.co.uk/
4. https://www.gov.uk/government/organisati...
5. mailto:[Highways England request email]

Dear OD MIDLANDS HLC,
ok, cool
starting from 1 January 2018 onwards
Yours sincerely,
George White

OD MIDLANDS HLC, Highways England Company Limited

4 Attachments

Good afternoon

 

Thank you for your request for information dated 15 June, please find our
response attached.

 

Kind regards

 

Customer Correspondence Team – Operations Midlands

Highways England | The Cube | 199 Wharfside Street | Birmingham | B1 1RN
Web: [1]http://www.highwaysengland.co.uk

[2]cid:image003.png@01D62DC0.2B90F7E0     [3]cid:image004.png@01D62DC0.2B90F7E0

 

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[4]https://www.gov.uk/government/organisati... |
[5][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. http://www.highwaysengland.co.uk/
4. https://www.gov.uk/government/organisati...
5. mailto:[Highways England request email]

We don't know whether the most recent response to this request contains information or not – if you are George White please sign in and let everyone know.