Area 7, Amey & 'Spread Book' with regard to DCP Works

Response to this request is delayed. By law, Highways England Company Limited should normally have responded promptly and by (details)

Dear Highways England Company Limited,

With regard to Damage to Crown Property attendance and repair billing to Highways England, I understand ‘white collar staff’ Amey are contractually allowed to ‘spread book’ Please:

1. Explain ‘spread book’ in the context of charges presented by Amey to Highways England following damage to the SRN
2. Provide the information relating to ‘spread book’, ‘adjustments’ and ‘credits’ and

3. provide the information relating to your stated inability to recover overpayments to Amey, why Highways England can do nothing about it

I understand your staff have raised issues (made the point) about white collar staff Amey being contractually allowed to ‘spread book’, that handlers/HE cannot question it. Seemingly, the response is it is just a case of “it is white collar”, an ongoing issue & another case of having to make adjustments. Please:

4. Explain the term ‘white collar’ in this context
5. provide the internal concerns raised about the above conduct

6. Which other areas / contracts are subject to the ‘spread book’ arrangement

Yours faithfully,

Mr P Swift

Highways England, Highways England Company Limited

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Dear Highways England Company Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Highways England Company Limited's handling of my FOI request 'Area 7, Amey & 'Spread Book' with regard to DCP Works'.

You have failed to respond within 20 working days

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/a...

Yours faithfully,

Mr P Swift

Highways England, Highways England Company Limited

This is an automated response:

 

Thank you for your email to Highways England.

 

If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000.

 

A map of the roads for which we are responsible can be found here
[1]https://assets.publishing.service.gov.uk....
If the road you’re interested in isn’t on this map it will fall under the
jurisdiction of the local authority. You can find details of local
authorities using the search facility on the gov.uk website at:
[2]https://www.gov.uk/find-your-local-council

 

If your email does relate to an issue on Highways England's network it
will be passed to the relevant team within Highways England and they will
respond to you within a maximum of 15 working days.

For more information on how we use your data please check our privacy
notice at: [3]https://www.highwaysengland.co.uk/privacy

 

If you’ve made a request under the Freedom of Information Act we will
respond to you within a maximum of 20 working days. Your request will be
dealt with in line with government guidelines:
[4]https://www.gov.uk/make-a-freedom-of-inf...

 

Please be advised that emails may be monitored for training and quality
assurance purposes.

 

Kind regards

 

Highways England Customer Contact Centre

 

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. https://assets.publishing.service.gov.uk...
2. https://www.gov.uk/find-your-local-council
3. https://www.highwaysengland.co.uk/privacy
4. https://www.gov.uk/make-a-freedom-of-inf...
5. https://www.gov.uk/government/organisati...
6. file:///tmp/[Highways England request email]

Mr P Swift left an annotation ()

to ICO 04/05/2021 @ 06:40