Dear Bury Metropolitan Borough Council,

This FOI concerns the provision of Appropriate Adults by you as is required by section 38 of the Crime and Disorder Act 1998).

Please provide a copy of the protocols and procedures which you have in place, via your Youth Offending Team or otherwise, which are relevant to your provision of Appropriate Adults.

These protocols and procedures will include the data which is to be collected by the Appropriate Adult on your behalf. Please also state how the collection, and processing of this data, complies with the requirements of the Data Protection Act 1998 – and how you ensure that these requirements are complied with.

Yours faithfully,

Susan Milner

Customer Contact Team, Bury Metropolitan Borough Council

6 Attachments

[cid:image002.png@01D18A63.2D7961A0]<http://www.bury.gov.uk/EmailAutoReply/Bu...>

Customer Contact Team

________________________________

Thank you for contacting us.

We aim to reply as soon as possible and this e-mail box is checked regularly. Our normal working hours are 8.45am to 5.00pm Monday to Friday, excluding bank holidays. Only If your request is urgent and requires immediate attention please telephone 0161 253 6606.

Customer Contact Team
Bury Council
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Receive your council tax bill by e-mail.<http://www.bury.gov.uk/ebills>
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Pay your council tax bill by direct debit<http://www.bury.gov.uk/directdebit>

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Did you know you can access your Business Rate Account on-line and have your Business Rate Bill sent to you by email?<http://www.bury.gov.uk/brebills>
http://www.bury.gov.uk/ebills

[cid:image010.jpg@01D18A63.2D7961A0]<http://www.bury.gov.uk/EmailAutoReply/DD...>

Pay your Business Rate Account by direct debit?<http://www.bury.gov.uk/index.aspx?articl...>

________________________________
Did you know what services are available at Whittaker St Digital Hub?

Free training courses are available to help with computer skills and using the internet.

Monday to Friday 9am to 4.45pm

7 Internet Access pc's available for customers you will either need a library card or we can join you if you bring ID

Monday to Friday 9am to 4.45pm

An additional 7 pcs with access to Bury Council and Direct Gov with freephones to contact council offices/Six Town Housing and Step Change Debt Charity.

Monday 9.30am to 12.30pm

Citizens Advice Debt Drop in Clinic to discuss any debt advice

Wednesday 9.30am - 12.30pm

Citizens Advice Drop in Session.

Please telephone for more information 0161 253 5000 or call in at the Reception.
_____________________________________________________________________

We would like to invite you to a Township Forum Meeting near you in each of Bury's six township areas. Come along, meet your local councillors ask questions and have your say! Their overall purpose is to promote better outcomes for the social, health, economic and environmental well being of residents. Township forums <http://www.bury.gov.uk/index.aspx?articl...>

-----------------------------------------------------------------
Why not visit our website www.bury.gov.uk

Bury Metropolitan Borough Council

 Customer Contact Team

--------------------------------------------------------------------------

Thank you for contacting us regarding your FOI Request, your request has
been passed to the appropriate departments(s):

Children - Young People and Culture

Should you need to speak to us regarding this, your reference is: 
2854494.

If you have any further questions about this issue please E-mail
[1][Bury Council request email] quoting your reference number.

Customer Contact Team
Bury Council

[2][IMG] [3]Receive your council tax bill by e-mail.
Help reduce costs and preserve the environment
[4][IMG] [5]Pay your council tax bill by direct debit
[6][IMG] [7]Find out when we will empty your bins

CSFOIRequests, Bury Metropolitan Borough Council

1 Attachment

Request for Information - Freedom of Information Act 2000 (FOIA)

 

Further to your recent request for information under the Freedom of
Information Act received on 28 September 2017, I am able to supply the
following information on behalf of Bury Council.

Please provide a copy of the protocols and procedures which you have in
place, via your Youth Offending Team or otherwise, which are relevant to
your provision of Appropriate Adults.

Please find attached document that details the relevant parts of the
contract in relation to this FOI.

 

These protocols and procedures will include the data which is to be
collected by the Appropriate Adult on your behalf.  Please also state how
the collection, and processing of this data, complies with the
requirements of the Data Protection Act 1998 – and how you ensure that
these requirements are complied with.

Bury are part of a Greater Manchester-wide contract to ensure consistency
across the conurbation.  The responsibility for the management and
training of the Appropriate Adults rests with the contractor within the
terms of the schedule attached.  These would have been presented and
agreed at the regular contract review meetings.  Also the regular contract
review meetings would address any breaches including data protection. 
Between contract review meetings the contractor is required to notify the
council immediately of any significant problems including data protection
breaches.

 

Please note: The supply of information in response to a Freedom of
Information request does not confer an automatic right to re-use the
information.  Under UK copyright law you can use any information supplied
for the purpose of private study and non-commercial research without
requiring permission.  Similarly, information supplied can also be re-used
for the purposes of news reporting.  An exception to this is photographs.

 

For other forms of re-use, for example publishing the information, you
would need the permissions of the organisation or the person who owns the
copyright.  In the case of information produced by government departments
and agencies you can re-use the information under the Open Government
Licence.  For more information about this please see:-

 

[1]http://www.nationalarchives.gov.uk/doc/o...

 

If, however, the copyright is identified as belonging to somebody else,
you will need to apply for permission.  For information how to obtain
permission from a third party, please go to Intellectual Property Office’s
website at [2]www.ipo.gov.uk

 

For transparency purposes, it is now the Council's policy to advise on the
costs of dealing with each Freedom of Information request.  Please note
that to deal with this request it has cost the Council £75.00.

 

Should you have any queries regarding this, please contact me on the
number below.

 

Gary Horton

 

Gary Horton | Administration Manager -Administration Secretarial Support

Strategy & Commissioning| Children, Young People and Culture | Bury
Council |

3 Knowsley Place | Duke Street | Bury | BL9 0EJ

Tel: 0161 253 6014 | Fax: 0161 253 5970

[3][email address] | [4]www.bury.gov.uk

 

From: [5][email address]
[[6]mailto:[email address]]
Sent: 28 September 2017 11:29
To: CSFOIRequests
Subject: FOI 7835

 

     Customer Contact Team

--------------------------------------------------------------------------

Call details (Crm number): 2854494 Recorded: 28/09/2017 11:28:43

Name/Business: Susan Milner
Address: 

Contact Number: , Mobile Phone: 

Email Address: [7][FOI #434503 email]

--------------------------------------------------------------------------

Freedom of Information Request for Children's, Young People and Culture
Teams selected: Youth and Connexions

This email has been generated as Children's or Young Peoples teams have
been selected, Please disregard Arts, Libraries and Museums requests, a
separate email will be sent containing these details if any of these teams
was selected.
This FOI concerns the provision of Appropriate Adults by you as is
required by section 38 of the Crime and Disorder Act 1998).

Please provide a copy of the protocols and procedures which you have in
place, via your Youth Offending Team or otherwise, which are relevant to
your provision of Appropriate Adults.

These protocols and procedures will include the data which is to be
collected by the Appropriate Adult on your behalf. Please also state how
the collection, and processing of this data, complies with the
requirements of the Data Protection Act 1998 - and how you ensure that
these requirements are complied with.

The request has been sent to the following departments: Children - Young
People and Culture

If you have any further questions about this issue please ring 5353, or
Email [8][Bury Council request email] quoting the CRM reference
number. 

--------------------------------------------------------------------------

Yours faithfully
Customer Contact Team
Bury Council

Why not
visit our website [13]www.bury.gov.uk
----------------------------------------------------------------- Incoming
and outgoing e-mail messages are routinely monitored for compliance with
our information security policy. The information contained in this e-mail
and any files transmitted with it is for the intended recipient(s) alone.
It may contain confidential information that is exempt from the disclosure
under English law and may also be covered by legal,professional or other
privilege. If you are not the intended recipient, you must not copy,
distribute or take any action in reliance on it. If you have received this
e-mail in error, please notify us immediately by using the reply facility
on your e-mail system. If this message is being transmitted over the
Internet, be aware that it may be intercepted by third parties. As a
public body, the Council may be required to disclose this e-mail or any
response to it under the Freedom of Information Act 2000 unless the
information in it is covered by one of the exemptions in the Act.
Electronic service accepted only at [14][email address] and on
fax number 0161 253 5119 .

References

Visible links
1. http://www.nationalarchives.gov.uk/doc/o...
2. http://www.ipo.gov.uk/
3. mailto:[email address]
4. http://www.bury.gov.uk/
5. mailto:[email address]
6. mailto:[email address]
7. mailto:[FOI #434503 email]
8. mailto:[Bury Council request email]
9. http://www.bury.gov.uk/
10. mailto:[email address]
11. https://www.lgcplus.com/home/lgc-awards-...
12. http://www.rochdale.gov.uk/half
13. http://www.bury.gov.uk/
14. mailto:[email address]

Dear Bury Metropolitan Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Bury Metropolitan Borough Council's handling of my FOI request 'Appropriate Adults'.

I am surprised and disappointed by your response. You, Bury Metropolitan Borough Council, are legally responsible for the provision of Appropriate Adults for juveniles. I do not accept that you can just say that you have subcontracted this matter to a third party.

I would hope that Bury Metropolitan Borough Council do have procedures and protocols in place for the provision of Appropriate Adults – even if that service is provided by a third party.

Please provide copies of all such protocols and procedures which are in your possession – which enable you to fulfil your legal obligations – or please clearly state that you do not possess any such documents.

Please provide a copy of all your instructions to the third party which enables you to fulfil your legal obligation, including any forms which the third party complete on your behalf.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/a...

Yours faithfully,

Susan Milner

Customer Contact Team, Bury Metropolitan Borough Council

6 Attachments

[cid:image002.png@01D18A63.2D7961A0]<http://www.bury.gov.uk/EmailAutoReply/Bu...>

Customer Contact Team

________________________________

Thank you for contacting us.

We aim to reply as soon as possible and this e-mail box is checked regularly. Our normal working hours are 8.45am to 5.00pm Monday to Friday, excluding bank holidays. Only If your request is urgent and requires immediate attention please telephone 0161 253 6606.

Customer Contact Team
Bury Council
[cid:image003.jpg@01D18A63.2D7961A0]<http://www.bury.gov.uk/EmailAutoReply/Em...>

Receive your council tax bill by e-mail.<http://www.bury.gov.uk/ebills>
Help reduce costs and preserve the environment

[cid:image004.jpg@01D18A63.2D7961A0]<http://www.bury.gov.uk/EmailAutoReply/DD...>

Pay your council tax bill by direct debit<http://www.bury.gov.uk/directdebit>

[cid:image008.jpg@01D18A63.2D7961A0] <http://www.bury.gov.uk/EmailAutoReply/Bi...>

Find out when we will empty your bins<http://www.bury.gov.uk/bincollections>

[cid:image009.jpg@01D18A63.2D7961A0]<http://www.bury.gov.uk/EmailAutoReply/Em...>

Did you know you can access your Business Rate Account on-line and have your Business Rate Bill sent to you by email?<http://www.bury.gov.uk/brebills>
http://www.bury.gov.uk/ebills

[cid:image010.jpg@01D18A63.2D7961A0]<http://www.bury.gov.uk/EmailAutoReply/DD...>

Pay your Business Rate Account by direct debit?<http://www.bury.gov.uk/index.aspx?articl...>

________________________________
Did you know what services are available at Whittaker St Digital Hub?

Free training courses are available to help with computer skills and using the internet.

Monday to Friday 9am to 4.45pm

7 Internet Access pc's available for customers you will either need a library card or we can join you if you bring ID

Monday to Friday 9am to 4.45pm

An additional 7 pcs with access to Bury Council and Direct Gov with freephones to contact council offices/Six Town Housing and Step Change Debt Charity.

Monday 9.30am to 12.30pm

Citizens Advice Debt Drop in Clinic to discuss any debt advice

Wednesday 9.30am - 12.30pm

Citizens Advice Drop in Session.

Please telephone for more information 0161 253 5000 or call in at the Reception.
_____________________________________________________________________

We would like to invite you to a Township Forum Meeting near you in each of Bury's six township areas. Come along, meet your local councillors ask questions and have your say! Their overall purpose is to promote better outcomes for the social, health, economic and environmental well being of residents. Township forums <http://www.bury.gov.uk/index.aspx?articl...>

-----------------------------------------------------------------
Why not visit our website www.bury.gov.uk

Bury Metropolitan Borough Council

 Customer Contact Team

--------------------------------------------------------------------------

Thank you for contacting us regarding your FOI Request, your request has
been passed to the appropriate departments(s):

Communities and Well Being

Should you need to speak to us regarding this, your reference is: 
2882982.

If you have any further questions about this issue please E-mail
[1][Bury Council request email] quoting your reference number.

Customer Contact Team
Bury Council

[2][IMG] [3]Receive your council tax bill by e-mail.
Help reduce costs and preserve the environment
[4][IMG] [5]Pay your council tax bill by direct debit
[6][IMG] [7]Find out when we will empty your bins

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