Applications not processed within time frame given by UKVI ?

Muhammad kashif munir made this Freedom of Information request to Home Office

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Home Office did not have the information requested.

Muhammad kashif munir

Dear Home Office,
this is copy of home office website for visa processing time they have given.
https://visa-processingtimes.homeoffice....
Visa processing times
Start again
1Select the location you are making your application from
Lahore, Pakistan

2Select the visa category you would like to see processing times for
Settlement Visas
3 Select the visa type you would like to see processing times for

Settlement

UK Visas & Immigration is committed to offering the best possible service and to processing your application as quickly as possible. The tool gives processing time in working days, excluding weekends and public holidays.
Settlement Visas
Settlement
Most applications are processed within 60 days.
Number of days to process application 30 days 60 days
% of applications decided 2% 100%
Note: actual processing times may vary depending on a range of factors.
The above data is for all decisions made in May 2017
note:the information provided here does not justify the actual application time line
wife and child application for settlement of a british citizen
Application ref(child) : GWF043965647
Application ref (wife) : GWF043964953
applied on 16th may 2017 biomatric and application submitted on 18th may 2017
called ukiv (sitel.com) 8 pounds .. 2 emails 11.96 pounds . no useful information at all..
ukvi website clarifies that all settlement application within 60 working days..but i havnt recieved any response.

please provide the information why applications not done by the time frame given by UKVI
Application ref(child) : GWF043965647
Application ref (wife) : GWF043964953

Yours faithfully,

Muhammad kashif munir ( father and husband of applicants)
British Citizen

Digital Correspondence Allocation Team, Home Office

Dear Sir,

 

Thank you for your email of 8 September.

 

Any queries relating to making an application outside of the UK are not
handled by this mailbox and so you will not receive a response.  If you
have a question about applications that have already been submitted
outside of the UK, please use:

 

[1]https://www.gov.uk/contact-ukvi-inside-o...

 

where you will find the relevant information and contact details for the
international enquiry team.

 

Yours sincerely,

 

UK Visas and Immigration

 

Muhammad kashif munir

Dear Digital Correspondence Allocation Team,

thanks very much your reply sir.
my question is direct information right to UKVI Home Office
my question is
why Applications not processed within time frame given by UKVI?
case reff are just an example who applied on 18th may 2017 and still waiting for reply
all i wanted to know . if they cannot complete applications within time frame given by UKVI? are they answerable to any Authority or Applicant .?
thanks

Yours sincerely,

Muhammad kashif munir

Digital Correspondence Allocation Team, Home Office

2 Attachments

 

Dear Sir,

 

Thank you for your further email correspondence of 13 September in relation to your enquiry about
applying from overseas for a visa and the application processing time frames.

 

As we have explained, we cannot assist you with your enquiry.  In order to have your enquiry addressed
you need to follow the link:

 

[1]https://www.gov.uk/contact-ukvi-inside-o...

 

where you will find the relevant contact details for the international enquiry team.

 

We cannot assist you further and advise that you now access the link above to ensure that you obtain
an answer to your enquiry. 

 

Any further queries relating to this matter will not receive a response.

 

Yours sincerely,

 

UK Visas and Immigration

 

 

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