This is an acknowledgement that your e-mail has been received by the
Freedom of Information Team. We will respond to you as soon as possible.

If you are submitting a Freedom of Information request, your request is
being considered and you will receive the information requested as soon as
possible. We have a statutory timescale of 20 working days to respond to
your request unless the information requested is subject to a statutory
exemption on disclosure.

If your request does not include all the information we need or is not
clear, we will contact you for more information (clarification).  In these
circumstances, the 20 working response deadline will start the next
working day after we receive your clarification response.

Freedom of Information Team | Information Governance | Corporate
Resources | Derby City Council, The Council House, Corporation Street,
Derby DE1 2FS | Telephone 01332 640763 | Minicom 01332 640666 | Web:
[1]www.derby.gov.uk

══════════════════════════════════════════════════════════════════════════

[2]Destination Derby - Vote for Derby

══════════════════════════════════════════════════════════════════════════

To view Derby City Council Privacy Notices please visit
[3]derby.gov.uk/privacy-notice

══════════════════════════════════════════════════════════════════════════

The views expressed in this email are personal and may not necessarily
reflect those of Derby City Council, unless explicitly stated otherwise.
This email, and any files transmitted with it, are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. If you have received this email in error, please notify me
immediately. If you are not the intended recipient of this email, you
should not copy it for any purpose, or disclose its contents to any other
person. Senders and recipients of email should be aware that under the
Data Protection Act 2018 and Freedom of Information Act 2000, the contents
may have to be disclosed. This footnote also confirms that this email
message has been swept by Microsoft Office 365 for the presence of
computer viruses. However, we cannot accept liability for viruses that may
be in this email. We recommend that you check all emails with an
appropriate virus scanner.

══════════════════════════════════════════════════════════════════════════

References

Visible links
1. file:///tmp/www.derby.gov.uk
2. https://derby.gov.uk/mailredirect/
3. https://www.derby.gov.uk/privacy-notice/

Dear Peter,

I acknowledge your request received 21 July 2022 about Anti social
behaviour/noise/crime reports.
The information you have requested relates to noise complaints which is
considered ‘environmental information’ and will be dealt with under the
Environmental Information Regulations 2004 (EIRs).

We will send you a response by 18 August 2022 the statutory 20 working
days deadline defined by the Environmental Information Regulations 2004
(EIR), unless the information requested is subject to a statutory
exception on disclosure or the information contains reference to a third
party.

If your request does not include all the information we need or is not
clear, we will contact you for more information (clarification). In these
circumstances, the 20 working response deadline will start the next
working day after we receive your clarification response.

If the information requested is about a third party then we may need to
consult them before a decision is taken on whether to disclose the
information.

Under EIR Regulation 7 we can extend the response deadline to 40 working
days to consider ‘complicated and volumous’ requests. We will tell you if
this is the case, including your right to appeal.

There may be a fee payable for supplying the information in the form of
disbursements, for example, printing and postage. We will tell you if any
fees are payable which must be paid before any information can be
released. The 20 working day response deadline is suspended until any fees
are paid. Fees must be paid within 3 calendar months, from the date of the
fees notification is issued. Unfortunately, if the fees are not paid the
request will not be progressed and closed.

If you have any queries or concerns, please contact:

Freedom of Information Officer Derby City Council The Council House
Corporation Street Derby DE1 2FS Telephone 01332 640763 or e-mail
[Derby City Council request email] 

Further information is also available from the Information Commissioner
at:

Information Commissioner's Office Wycliffe House Water Lane Wilmslow
Cheshire SK9 5AF Telephone: 01625 545 700 https://www.ico.org 

Yours sincerely,

Freedom of Information Team | Information Governance | Corporate Resources
Directorate | Derby City Council, Council House, Corporation Street, Derby
DE1 2FS | 01332 640763 | www.derby.gov.uk

══════════════════════════════════════════════════════════════════════════

[1]Destination Derby - Vote for Derby

══════════════════════════════════════════════════════════════════════════

To view Derby City Council Privacy Notices please visit
[2]derby.gov.uk/privacy-notice

══════════════════════════════════════════════════════════════════════════

The views expressed in this email are personal and may not necessarily
reflect those of Derby City Council, unless explicitly stated otherwise.
This email, and any files transmitted with it, are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. If you have received this email in error, please notify me
immediately. If you are not the intended recipient of this email, you
should not copy it for any purpose, or disclose its contents to any other
person. Senders and recipients of email should be aware that under the
Data Protection Act 2018 and Freedom of Information Act 2000, the contents
may have to be disclosed. This footnote also confirms that this email
message has been swept by Microsoft Office 365 for the presence of
computer viruses. However, we cannot accept liability for viruses that may
be in this email. We recommend that you check all emails with an
appropriate virus scanner.

══════════════════════════════════════════════════════════════════════════

References

Visible links
1. https://derby.gov.uk/mailredirect/
2. https://www.derby.gov.uk/privacy-notice/

Dear Peter Conisbee,

The Council confirms it holds information that falls within the
description of your request which is attached.

For your information this request has cost the Council £12.50 to process.

Any information provided that is owned by the Council is subject to the
provisions of the Re-use of Public Sector Information Regulations 2015 and
has been made available for re-use under the Open Government License (OGL)
a request to re-use is not required, but the license conditions must be
met.

If the information provided is owned by someone else, you must get
permission from them to reuse the information.

If you are dissatisfied with the response to your request, you can ask for
an internal review under our FOI & EIR complaints procedure.

Please put your appeal reasons in writing and send it within 40 working
days to:

Freedom of Information Officer Derby City Council The Council House
Corporation Street Derby DE1 2FS Telephone 01332 640763 or e-mail
[Derby City Council request email] 

You may also apply to the Information Commissioner for a decision under
section 50 of the Act but he may decline to deal with your application if
you have not followed the Council’s complaints procedure first.

Information Commissioner's Office Wycliffe House Water Lane Wilmslow
Cheshire SK9 5AF Telephone: 01625 545 700 https://www.ico.org 

Please note, the following applies, if the response includes council
officers (or other officers) names.

If you are a company that intends to use the names and contact details of
council officers (or other officers) provided for direct marketing, you
need to be registered with the Information Commissioner to process
personal data for this purpose. You must also check that the individual
(whom you wish to contact for direct marketing purposes) is not registered
with one of the Preference Services to prevent Direct Marketing. If they
are you must adhere to this preference. You must also ensure you comply
with the Privacy Electronic and Communications Regulations (PECR). For
more information follow this link: https://www.ico.org.uk

For the avoidance of doubt the provision of council (and other) officer
names and contact details under FOI does not give consent to receive
direct marketing via any media and expressly does not constitute a ‘soft
opt-in’ under PECR.

Yours sincerely,

Freedom of Information Team | Information Governance | Corporate Resources
Directorate | Derby City Council, Council House, Corporation Street, Derby
DE1 2FS | 01332 640763 | www.derby.gov.uk

══════════════════════════════════════════════════════════════════════════

[1]Destination Derby - Vote for Derby

══════════════════════════════════════════════════════════════════════════

To view Derby City Council Privacy Notices please visit
[2]derby.gov.uk/privacy-notice

══════════════════════════════════════════════════════════════════════════

The views expressed in this email are personal and may not necessarily
reflect those of Derby City Council, unless explicitly stated otherwise.
This email, and any files transmitted with it, are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. If you have received this email in error, please notify me
immediately. If you are not the intended recipient of this email, you
should not copy it for any purpose, or disclose its contents to any other
person. Senders and recipients of email should be aware that under the
Data Protection Act 2018 and Freedom of Information Act 2000, the contents
may have to be disclosed. This footnote also confirms that this email
message has been swept by Microsoft Office 365 for the presence of
computer viruses. However, we cannot accept liability for viruses that may
be in this email. We recommend that you check all emails with an
appropriate virus scanner.

══════════════════════════════════════════════════════════════════════════

References

Visible links
1. https://derby.gov.uk/mailredirect/
2. https://www.derby.gov.uk/privacy-notice/