This is an HTML version of an attachment to the Freedom of Information request 'Annual ARA 22/23 -Follow Up'.


 
Tim McCormack 
 
Date 
20 February 2024 
 
 
 
Post Office 
100 Wood Street 
request-1080060-
London EC2V 9ER 
 
xxxxxxxx@xxxxxxxxxxxxxx.xxx 
Your Ref: 
 
Classification: 
Public  
 
 
 
Dear Tim McCormack, 
 
Freedom of Information Request – FOI2024/00246 
 
We are writing in response to your email received by Post Office Limited (“Post 
Office
”) on 1 February, which has been dealt with under the terms of the Freedom of 
Information Act 2000 (“FOIA”).  
 
In your email you have requested the information shown verbatim in bold below: 
 
Many thanks to Mr Norman for providing me with the information I requested in 
my FOI 'Annual ARA 22/23 (Part 1). Mr Norman stated that the reason for the 
different figures was due to one being for the company and the other for the 
group. 
 
The ARA for 21/22 has obviously been published publicly and the figures in that 
document remain as stated for the company. 
 
What I would like now is the corrected figures for 21/22 for Total People Costs 
for the company and not the group. I wil  assume that there is no correction to the 
number of employees which should remain at 3275. 
 
Just so I am clear on this - it is a known fact that the 21/22 figure for Total People 
Costs for the company as stated in the 21/22 ARA is incorrect. I wish the correct 
figure please.
” 
 
We can confirm that Post Office does hold the information you have requested. 
 
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Post Office Limited is registered in England and Wales. Registered No. 2154540. 
Registered Office 100 Wood Street, London WC2V 7ER 
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Post Office and the Post Office logo are registered trade marks of Post Office Limited. 
 
 

Post Office can confirm that on page 137 of our 2021/22 Annual Reports & 
Accounts (“ARA”) states that people costs are “excluding investments”. These 
people costs total £157m for the financial year 2021/22. 
 
Our ARA for 2021/22 can be found on our website at the link below: 
 
https://corporate.postoffice.co.uk/en/governance/key-reports-statements/post-
office-annual-report-accounts-2021-22/ 
 
Post Office changed the way people cost is reported in the financial year 2022/23 to 
“include investments”, hence the “excluding investments” section was removed from 
our 2022/23 ARA (see page 136). 
 
When changing the presentation in the 2022/23 ARA, analysis was performed on 
the change that would be required for the 2021/22 comparative figures. The revised 
2021/22 people costs, including investments, would have been £164m. The £7m 
variance, between the £157m previously stated and the £164m was not deemed a 
material impact and therefore does not require restatement or disclosure in the 
2022/23 ARA. 
 
We would like to confirm that going forward the presentation will remain consistent 
with 2022/23 ARA. 
 
Our ARA for 2022/23 can be found on our website at the link below: 
 
https://corporate.postoffice.co.uk/en/governance/key-reports-statements/post-
office-annual-report-accounts-2022-23/ 
 
If you are dissatisfied with the handling of this response, you do have a right to 
request an internal review. You can do this by writing to the address above within 40 
working days of receipt of this response stating your reasons for your internal review 
request or alternatively, by emailing xxxxxxxxxxx.xxxxxx@xxxxxxxxxx.xx.xx. 
 
If, having requested an internal review by Post Office, you are still not satisfied with 
our response you also have a right of appeal to the Information Commissioner at: 
 
 
 
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Information Commissioner's Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire SK9 5AF  
 
Telephone: 0303 123 1113 
www.ico.org.uk/foicomplaints 
 
Yours sincerely, 
 
Information Rights Team 
xxxxxxxxxxx.xxxxxx@xxxxxxxxxx.xx.xx 
https://corporate.postoffice.co.uk/en/governance/access-to-information/access-to-
information/ 
 
Post Office Limited is committed to protecting your privacy, information about 
how we do this can be found on our website at www.postoffice.co.uk/privacy
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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