Tim McCormack
Date
20 February 2024
Post Office
100 Wood Street
request-1080060-
London EC2V 9ER
xxxxxxxx@xxxxxxxxxxxxxx.xxx
Your Ref:
Classification:
Public
Dear Tim McCormack,
Freedom of Information Request – FOI2024/00246
We are writing in response to your email received by Post Office Limited (“
Post
Office”) on 1 February, which has been dealt with under the terms of the Freedom of
Information Act 2000 (“
FOIA”).
In your email you have requested the information shown verbatim in bold below:
“
Many thanks to Mr Norman for providing me with the information I requested in
my FOI 'Annual ARA 22/23 (Part 1). Mr Norman stated that the reason for the
different figures was due to one being for the company and the other for the
group.
The ARA for 21/22 has obviously been published publicly and the figures in that
document remain as stated for the company.
What I would like now is the corrected figures for 21/22 for Total People Costs
for the company and not the group. I wil assume that there is no correction to the
number of employees which should remain at 3275.
Just so I am clear on this - it is a known fact that the 21/22 figure for Total People
Costs for the company as stated in the 21/22 ARA is incorrect. I wish the correct
figure please.”
We can confirm that Post Office does hold the information you have requested.
Page 1 of 3
Post Office Limited is registered in England and Wales. Registered No. 2154540.
Registered Office 100 Wood Street, London WC2V 7ER
postoffice.co.uk
Post Office and the Post Office logo are registered trade marks of Post Office Limited.
Post Office can confirm that on page 137 of our 2021/22 Annual Reports &
Accounts (“
ARA”) states that people costs are “excluding investments”. These
people costs total £157m for the financial year 2021/22.
Our ARA for 2021/22 can be found on our website at the link below:
https://corporate.postoffice.co.uk/en/governance/key-reports-statements/post-
office-annual-report-accounts-2021-22/
Post Office changed the way people cost is reported in the financial year 2022/23 to
“include investments”, hence the “excluding investments” section was removed from
our 2022/23 ARA (see page 136).
When changing the presentation in the 2022/23 ARA, analysis was performed on
the change that would be required for the 2021/22 comparative figures. The revised
2021/22 people costs, including investments, would have been £164m. The £7m
variance, between the £157m previously stated and the £164m was not deemed a
material impact and therefore does not require restatement or disclosure in the
2022/23 ARA.
We would like to confirm that going forward the presentation will remain consistent
with 2022/23 ARA.
Our ARA for 2022/23 can be found on our website at the link below:
https://corporate.postoffice.co.uk/en/governance/key-reports-statements/post-
office-annual-report-accounts-2022-23/
If you are dissatisfied with the handling of this response, you do have a right to
request an internal review. You can do this by writing to the address above within 40
working days of receipt of this response stating your reasons for your internal review
request or alternatively, by emailing
xxxxxxxxxxx.xxxxxx@xxxxxxxxxx.xx.xx. If, having requested an internal review by Post Office, you are still not satisfied with
our response you also have a right of appeal to the Information Commissioner at:
Page 2 of 3
postoffice.co.uk
Classification
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 0303 123 1113
www.ico.org.uk/foicomplaints
Yours sincerely,
Information Rights Team
xxxxxxxxxxx.xxxxxx@xxxxxxxxxx.xx.xx
https://corporate.postoffice.co.uk/en/governance/access-to-information/access-to-
information/
Post Office Limited is committed to protecting your privacy, information about
how we do this can be found on our website at www.postoffice.co.uk/privacy
Page 3 of 3
postoffice.co.uk
Classification
