Annual amount spent by non-subscribers on Santander Cylces

The request was successful.

Dear Transport for London,

Please provide annual details for the past 5 years of Santander Cycles:

The number of registered users paying the annual membership fee.
The number of active registered pay-as-you-go users.
The average annual spend of a pay-as-you-go users on the daily fee.
The proportion of pay-as-you-go users who spend more on the daily fee than the cost of the membership?

Yours faithfully,

William Dawes

FOI, Transport for London

Dear William Dawes

 

Our ref: FOI-3060-1819/GH

 

Thank you for your request received by Transport for London (TfL) on 12
February 2019 asking for information about Santander Cycles

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy. 

 

A response will be sent to you by 12 March 2019. We publish a substantial
range of information on our website on subjects including operational
performance, contracts, expenditure, journey data, governance and our
financial performance. This includes data which is frequently asked for in
FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

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References

Visible links
1. http://www.tfl.gov.uk/corporate/transpar...
2. http://www.tfl.gov.uk/
3. http://www.tfl.gov.uk/corporate/about-tfl/

Dear FOI,

I just wanted to check that you're on track to deliver your response to my query, and remind you that it is due tomorrow.

Yours sincerely,

William Dawes

FOI, Transport for London

2 Attachments

Dear William Dawes

 

Our ref: FOI-3060-1819/GH

 

Thank you for your request received by Transport for London (TfL) on 12
February 2019 asking for information about Santander Cycles.

 

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and our information access policy. I can confirm that
we do hold some of the information you require.

 

Please see the attached table below providing historical membership data. 
Please note that we are only able to provide the last four years data, as
the information held for 2014 is incomplete and therefore it would not be
accurate to share. 

 

For clarification, for ‘active’ 24 hour members, we have provided the
information for all 24 hour members who made a trip in the given year.

 

If this is not the information you are looking for please do not hesitate
to contact me.

 

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.

 

Yours sincerely

 

Graham Hurt

 

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

show quoted sections

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/