Dear Transport for London,

in reference to the FOI request https://www.whatdotheyknow.com/request/a... I would like to ask for all the announcements you give out either via e-mail or via a server you can upload the files to, since I really like public transport in london and I need a little bit of mind the gap in my life

Yours faithfully,

Liv

FOI, Transport for London

Dear Liv

 

Our Ref:         FOI-2895-1920

 

Thank you for your request received on 24 December 2019 asking for a copy
of our announcements.

 

Section 8(1) of the Freedom of Information Act (FOIA) sets out the
requirements of a valid request for information and states that a request
must, amongst other things, “state the name of the applicant and an
address for correspondence.” Please provide a full name so that we can
continue to process your request.

 

In addition, if you could please let me know the postal address you would
like the CD sent to. Please note that as whatdotheyknow.com is a public
website you may wish to send your address details from a private e-mail
address so that it does not appear on the website.

 

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Gemma Jacob

Senior FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

[3][TfL request email]

 

 

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Dear FOI,

What email do I send my address to?

Yours sincerely,

Livio Stössel

FOI, Transport for London

Dear Liv

Please send your address to FOI @ tfl.gov.uk (no spaces).

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[TfL request email]

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FOI, Transport for London

1 Attachment

Dear Livio Stössel

 

Our Ref:         FOI-2895-1920

 

Thank you for your request received on 24 December 2019 asking for a copy
of our announcements.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and TfL’s information access policy. I can
confirm we do hold the information you require.

 

A CD containing the iBus, London Overground, and some London Underground
announcements has been sent to you in the post.

 

It should be noted that the iBus announcements are recorded as fragments.
As a result, some announcements would not feature in full as the full
announcement would just be made up of two or more fragments that have
already been recorded. They were originally recorded for the iBus rollout
over a period of two years in 20 sessions. Numerous CDs and folders were
set up in this process and so unfortunately they are not all held
centrally. Some of the current iBus recordings may also be made up of
fragments that are no longer used.

 

Announcements used on the services that London Overground took over from
Abellio Greater Anglia on 31 May 2015 are not held as audio files. They
are held on a server and we access them through existing server and
rolling stock. I can confirm that we have no current plans to create any
new recordings.

 

On train announcements for the Jubilee, Northern and Piccadilly lines have
been provided. The Northern line audio files contain historical as well as
current announcements. You will note the Piccadilly line announcements are
supplied as PCC files which may need specialist software to play them.
This format is the only version we currently have available.

Please also note that while the Jubilee and Piccadilly announcements are
recorded as full statements specifically for each station, Northern line
announcements are recorded as segmented phrases joined into full sentences
by the train management system (TMS).

 

With regards to the London Underground station announcements, and the on
train announcements for other lines, we are not obliged to supply these
audio files as the information is subject to a statutory exemption to the
right of access to information under section 43(2).

 

In this instance section 43(2) has been applied as disclosure of the
information requested would be likely to prejudice the commercial
interests of TfL and/or the company used to provide the recordings. The
recordings in question were provided to London Underground under a signed
contracts which contained explicit conditions concerning disclosure and
distribution.

 

These contracts specify that the recordings are solely to be used for the
purpose for which they were created and for broadcast on the London
Underground network only. If TfL were to disclose these recordings in
response to an FOI request, it would constitute an actionable breach of
contract and would be likely to result in a valid legal claim against
London Underground or the license to use the recordings being withdrawn,
which would impose additional, unnecessary, costs. TfL wishes to protect
its commercial interests and ability to participate in future commercial
activity. The disclosure of this information would be to the detriment of
present and future business activities for both parties.

 

The use of this exemption is subject to an assessment of the public
interest in relation to the disclosure of the information concerned. TfL
recognises the need for openness and transparency within public
authorities and the degree of public interest concerning London transport
announcements in light of the recent disclosure of iBus announcements.
However, in this instance this is outweighed by the damage that would be
done to TfL’s ability to use these recordings and any future contractual
negotiations that may take place regarding the London Underground
announcements.

 

Whilst access to this material has been provided to you under the Freedom
of Information Act 2000, you are not granted any rights to any of the
intellectual property that exists in it or granted any permission to make
secondary uses of it.

 

TfL owns all intellectual property (including, without limitation,
copyright) in the material supplied and will defend such rights.

 

If you wish to make any secondary use of the material provided, you must
first obtain the consent of TfL (which may be withheld) and, if consent is
granted, a fee may be charged, in accordance with the terms of the Reuse
of Public Sector Information Regulations 2005.

 

If this is not the information you are looking for, or if you are unable
to access it for some reason, please feel free to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

Gemma Jacob

Senior FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

[1][TfL request email]

 

 

 

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Dear Transport for London,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Transport for London's handling of my FOI request 'Announcements in an e-mail package'.

Received PCC files which are literally unreadable, I think I need software by KeTech to read the files

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/a...

Yours faithfully,

Liv

FOI, Transport for London

Dear Livio Stössel

 

Our Ref:         FOI-2895-1920

 

I am sorry you are not able to open the Piccadilly lines files. The PCC
format is the only format we currently hold them in. We have not been able
to convert them to a different file format.

 

Unfortunately we are unable to recommend any specific software for you to
use. We suggest that you explore the options available to you and make an
informed decision on which is most suitable.

 

Yours sincerely

 

Gemma Jacob

Senior FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

[1][TfL request email]

 

 

 

 

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