Dear DfT OLR Holdings Limited,

I would like to request the Northern Trains Announcements that play on their trains

Yours faithfully,

Seb

Company Secretary, DfT OLR Holdings Limited

1 Attachment

Dear Seb

 

Freedom of Information Act request – 2311-030.

 

Thank you for your information request dated 11 November 2023.

 

You requested copies of announcements played on Northern Trains services.

 

DOHL does not hold this information, and therefore we must decline your
request. Northern Trains Limited (NTL) is a separate entity from DOHL, and
therefore any requests for information held by NTL should be made to them
directly.

 

The NTL team that responds to Freedom of Information requests can be
contacted by emailing [1][email address].

 

Appeals procedure

If you are dissatisfied with the way we have responded to or handled your
request, you have the right to ask for an internal review. These should be
submitted within two calendar months of the date of this letter and
addressed to [2][DOHL request email]. When making your request,
please clearly identify the aspects of our initial response that you would
like us to revisit, along with your rationale for the review. Please
remember to quote the reference number above in any future communications.

 

If you ask for an internal review and are still not content with the
outcome, you have the right to apply directly to the Information
Commissioner for a decision. The Information Commissioner can be contacted
via their online form:
[3]https://ico.org.uk/make-a-complaint/offi...

 

Yours sincerely, 

 

 

Matt Bentley

Business Manager DOHL

 

 

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