analysis of costs of 0845 vs 0300 numbers

The request was successful.

Ganesh Sittampalam

Dear Sir or Madam,

In a previous FOI response you state that "The Department has considered the use of 0300 numbers to replace 0845 numbers. However, our analysis shows that this would result currently in higher charges for the majority of the Department’s customers." (http://www.whatdotheyknow.com/request/14...)

Please supply a copy of this analysis including any research that fed into it, and any communications you have had with Ofcom over the advice they give in favour of 0300 numbers on their website: http://www.ofcom.org.uk/consumeradvice/l...

Yours faithfully,

Ganesh Sittampalam

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

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DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

1 Attachment

Dear Mr Sittampalam

Please see attached response to your FoI request.

Kind regards

Central FoI Team

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Ganesh Sittampalam

Dear DWP Adelphi Freedom-of-Information-Request,

Thanks for the comprehensive reply.

Yours sincerely,

Ganesh Sittampalam

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within the
Department who will respond to you direct.

Should you also have any further queries in connection with this request
do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/foi/

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

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