Amount paid in Financial redress for Maladministration

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Dear Department for Work and Pensions,

Can you give me the amount paid to claimants by the Department for work and Pensions under the Financial redress for Maladministration for the years 2017 2018 and 2019 also the number of claims under this heading for the same years

Yours faithfully,

barbara sunley

DWP freedom-of-information-requests, Department for Work and Pensions

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Dear barbara sunley,

I am writing in response to your request for information, received 23rd

Yours sincerely,

DWP Central FoI Team

J Roberts left an annotation ()

Page 76:

"We make special payments to people who have incurred additional costs, losses or other effects due to our maladministration. In 2018-19 we authorised 24,175 ex-gratia payments totalling £2.496 million.

These payments exclude financial redress paid for loss of statutory entitlement (LOSE). The total cost of LOSE in 2018-19 was £329,000*.

These figures also exclude any special exercises to address cases where current legislation does not allow payments which were intended by Parliament or ministers. This money is excluded as it is not an extra cost arising from maladministration but payment that should have been made anyway."